Extremely quick and efficient wit great service - gcaruso
Called dealership and talked to Vinny. He was extremely accommodating and was able to find exactly the truck my wife wanted to a T. He was great and would definitely do business again with him and the dealership. My wives requests are never easy believe me, but he came in like a champ and and mad her extremely happy which in turn make me extremely happy. Thank you again for everything and for doing such a great job tracking down a truck for us.
Go to Land Rover Princeton: Speak to Joel M - Bernadette
In May of 2017, I went car shopping with my daughter. My daughter will begin her junior year at Penn State this August. The roads to Penn State are fast and icy. We needed something SAFE, with the ability to handle the icy/snowy roads of State College, PA. We also needed comfort for the long rides and space for hauling her clothes and college "stuff".
After months of researching, we decided on one of the following: Honda H-RV, BMW X3 series or the Land Rover Evoque. We live in Edison so we started at Ray Catena on Route 1 in Edison. We fell in love with the Evoque for many reasons. Our overall experience was NOT good at all. We both decided that we would NOT purchase anything from this dealer no matter what. I will not go into the specifics. I have yet to have a good experience there.
Our next stop was BMW of Edison. I was working with my salesman from a previous purchase. He knew what I was looking for and had several models available to test drive. Nothing met our expectations but we did not want to go back to the salesman at Ray Catena's. Next stop was Honda to check out the H-RVs and CRVs. Again no luck with meeting our expectations.
We decided to take the ride to the Land Rover in Princeton. It was the BEST move ever. We immediately felt comfortable. Our salesman, Joel M, was excellent. He's a good listener. He did not push. We told him what we wanted. We made a deal that very day. I am NOT an impulsive buyer and I do my homework. I research everything. I check prices, competitors, safety, and consumer reports. I would never walk into a dealer and purchase a car "same day". Joel took a lot of time with us. He explained all the value-added services available at Princeton Land Rover. We met the service team. No games, no hassles. It was truly a pleasant experience from the minute we walked into the showroom to when we took delivery. My daughter is now the proud owner of a 2016 Land Rover Evoque with an excellent warranty. We have a great team from the Land Rover Princeton that will surely enhance her driving experience.
Since taking delivery, Joel has been a true professional making sure that everything is in order.
I would highly recommend the Land Rover of Princeton as your first stop. I would also suggest that you ask for JOEL!!
2- New 2017 Land Rover Discovery HSE's - Jerry
Our praise and thanks to Brent Slatas as he spent many hours searching for models to meet our needs, timeline and budget. Brent put a great package together and delivered both Discovery’s on a deadline date.
Thanks to All,
Jerry & Karen
Review of purchasing a Range Rover - gtaflin
I had the absolute best experience here. My husband and I purchased a Range Rover from Alan, and I cannot begin to explain the amazing experience we had working with him. He has truly changed our view on purchasing a car. I would highly recommend them for any car your purchase in the future !
Gab & Joe
Penske jaguar Paramus New Jersey is the best - Pat Barrett
I was shopping around to lease a new jaguar XJL I went to a few dealerships and was very dissatisfied with the product knowledge and the pricing. I heard that Servet Acur was top jaguar salesman in the country. He knew the product and gave me great pricing. He was straight and honest through the whole deal everything he said he delivered on time I would always recommend him.
Service like no other! - Cindilouhoo
Fast, convenient, and service advisor very personable and super easy to work with. Had someone waiting for me and was in and out in seven minutes. My car came back like it was brand new definitely spend the extra buck and have them detail you vehicle. Wow, like it just came out of the showroom!!!!
Great Deal - Claire1
There was great customer service. Our sale's rep Jim was fantastic and helped us throughout the entire process and afterwards too. We highly recommend him for your Land Rover experience.
Encore Delivery Specialist Program - Cohenfamily
Leslie Andino-Mendez just visited me and my new Range Rover Sport HSE (Aintree Green) in the driveway of my home. Leslie did a splendid job. This is a well thought out, new service that Land Rover Glen Cove, NY provides, new car owners. Leslie was patient with my questions, extremely knowledgable about the vehicle, and very clear in addressing all of the new features, as well as some of the same features, that existed in previous Range Rovers. There are so many things that I now understand about my new Range Rover Sport, that perhaps were mentioned to me before I drove the car "out of the showroom", but frankly was I too focused on experiencing the new car vs the new features! I have never met Leslie before, but if you are planning to buy a new Range Rover, from LR Glen Cove, make sure you ask for Leslie in the Encore Delivery Program. Thank you, Leslie, for doing such a nice job. It will really help my full enjoyment of the new Range Rover.
Excellent staff all around! - joeg6791
I was dealing with another dealership that couldn't find what I wanted. I contacted Mt. Kisco on a Saturday and got the manager, John, on the phone. He and I emailed back and forth and he found the exact RRS I was looking for. A few days later, he had it for me and we closed the deal. Everyone at that dealership is top-notch, from the finance people to the gentleman, Rito, who patiently showed me all the features. I highly recommend this dealership to anyone who is looking for a Land Rover or Jaguar.
Stay Away from this Dealership - Cynthia Rodriguez
STAY AWAY FROM THIS DEALER......My experience at Land Rover Jaguar of Manhattan was the worst that I have ever experienced by far with any luxury car dealer. To begin, the dealership is undergoing construction and the place was dark and gloomy and very depressing. There was was a limited amount of vehicles available for customer viewing; staff morale was also sad and gloomy. Thomas was my sale rep and Moustafa was the finance manager. Both were inattentive throughout the process. I already knew what I wanted so I tried to steer away from focusing on the atmosphere. Nevertheless,, I decided on a RR and asked for the VIN to call it into my insurance company for a quote. This was on Monday. Tuesday I never heard from the dealership to at least follow up on my interest. Wednesday, I called and emailed in the a.m. and finally got a response around 5: 00 PM. I confirmed my interst and requested my vehicle for Friday the same week. On Thursday I received a call from the dealership, Thomas, who informed me that the vehicle had indeed arrived at the dealership and that I would be able to pick it up as scheduled. Thomas proceeded to then request my insurance information, which I found awkward, but I provided. A couple hours later I received a call from the insurance company stating that the dealership had called in insurance insurance for a vehicle with a VIN number different from what I had provided.
***Long story short, the dealership gave the vin for a car that was 1,000 less than the original car that I requested. They deceived me and tried to act as if they were doing me a favor. After I informed of what I had found out they said that they thought they were doing me a favor.
******Stay away from this dealership; they are not nice; they are deceitful and customer service and respect is non existent.
Awesome - Reviewsr1n
Kevin Sharkey was a pleasure to work with. We have purchased/leased our vehicles from him in the past and will continue to do so in the future. He is kind, knowledgeable, and helpful. I would definitely recommend getting your vehicle from Land Rover Huntington. Get your vehicle through Kevin, you won't regret it!
Customer Care Issues - hlrlmm
My husband brought our 2014 Range Rover Sport HSE in for its year check up. The required service could not be completely performed because there was an upgrade that could not be downloaded. Another appt. was scheduled. My husband took the car back, the upgrade was downloaded. However, the next day the rear wiper was not working. In addition, as a result of the upgrade downloading, the pairing of my phone to my vehicle was erased. The rear wiper motor had to be ordered and we were to be contacted once the part came in. I telephoned the dealer approximately two weeks later, on Monday, December 8th, and the salesman I spoke to advised me that the service department was closed. I asked if I could be transferred to an answering machine and was told there wasn't any. I then requested him to leave a message; and in the middle of my explanation, he stated he was just taking my phone number and would have someone call me back. (This gave me the impression he didn't want to hear about any problems I was having; I already bought the car!) Unbeknownst to me, my husband likewise called Monday and was told the Service Dept. was closed. No one telephone either of us back; we had to make follow up calls, which should never happen. I'm hoping that the issues I am presently experiencing can be resolved on this third appt. I drove my RR for a year without any issues. I'm annoyed that we bring our vehicle in for a standard one year check up, and have been back two additional times for unresolved issues. We live 45 minutes from Southampton, and making 3 trips to the service dept. is not only an inconvenience, but time consuming. My husband purchased this vehicle for me. We previously owned a Lexus car (8 years) and SUV (3 years), (sold to friends and relatives who are still enjoying their vehicles) and presently own a Bentley as well as another Lexus SUV (1 year), and all are/were exemplary vehicles. I hope we didn't make a mistake, that what we experienced was an isolated incident and not a common occurrence. I selected YES, to the above question 'Would you recommend this service center?' because everyone deserves a second chance. This is our third trip to the service dept., which I expect to be our final trip to resolve the above issues.