Great Experience - Michael W
Family has dealt with Mike Meyer and Mark Paladino since we moved to connected and has set us up with two great 2016 Ford vehicles which has the best bang for it's buck. Got exactly what I needed in a car.
Considerate and Understanding - Kobebaxter1014
From Michael our salesman, Chris in finance, the general manager and the gentleman that put on my license plates , all the staff were very pleasant. Finally felt like I made a deal where I could be confident in trusting this team.
Bought my Ford Fusion and recommended 5 others - Rolotalando@yahoo.com
Love them makes me proud to drive a American made car victor made me feel like family since then my mom best friends and cousin went I love dealing with the people at phils
JJ rises to the top again - Hot Dog Don
Very knowledgeable, friendly, soft spoken, welcoming, never pushed to make a decision, patiently answered all questions quickly and with surety. Great experience. Definitely an awarding experience.
Frankie I is the man! - Brdway
I recently went in to trade in my Dodge Caliber for a Ford Escape. I wasn't able to afford the escape as planned but Frankie I was so patient and thoughtful he worked with me and my needs. He found me a 2016 Ford Fusion and honestly It was the best choice for me. This is my second car from magarino and I love going there. There is no pressure to buy, the staff is friendly , and they explain everything step by step. Everyone has been asking me where I went I told them magarino and see Frankie I. You guys are amazing and I love my vehicle!
No show for recall parts - cebrown2320
Told me to bring my vehicle down for a recall on my 2011 Ford Escape only to tell me that the parts were not in stock. Lost the use of my vehicle for a whole day not to mention wasting my time and gas for nothing. They did fix 1 tire that had a nail in it. Charged me $30.00 dollars for that. Should have done it for free.
Poor customer service with sales - mon326
I went into Park City Ford in Bridgeport looking to buy a car. I new exactly what I wanted and for how much. I sat with a sales associate who told me he would work on my deal and call me with a follow up the next day. I had to call 3 times the next day before I finally heard from him stating he could not give the vehicle I wanted for the price I was asking. Due to making online inquiries on the same vehicle, i received an email from the owner (most likely generic) stating if there was anything the owner could do to contact him directly via email, that of which i did. I have yet to hear back from the owner, its now been 3 days. Terrible way to sell cars. I took my business to another ford and will certainly not recommend this place to any one i know.
Service - Thelma
Smith Cairns returned my car from their service department damaged and denied responsibility. Their service representative lied to protect her staff who are incompetent of honesty. The owner of Smith Cairns although listened to my complaint of their Service Department did nothing to rectify the situation and had no problem with losing an account. This place used to be bustling with business and now is starving for the next unsuspecting innocent customer. They are terrible; there are plenty of complaints against everyone there. Therefore if you have to go to Smith Cairns Yonkers Service make sure you record your conversations, take pictures of your car before service and after service while on their premises; get a copy of the service order before leaving and then compare to the final service order. They make serious mistakes and take no responsibility for it.
3 rd vehicle at Lucas Ford - march
Just picked up my 3rd vehicle from Lucas Ford in Southold . They are by far the best dealer on Long Island . No games, no gimmicks. Highly recommend this dealer
Went to M & M Autogroup looking for a vehicle and after... - kmaldonado
Went to M & M Autogroup looking for a vehicle and after having been to several other, I must say, the sales and management staff at M & M are very professional, honest, most of all reliable. Keith Mattocks was the consultant I dealt with and Gary Samboy was the Manager. These two individuals were very knowledgable and considerate of what I was looking for in a vehicle. I would strongly recommend this Dealership to anyone looking for a vehicle and definitely a great automotive purchasing experience.
Do yourself a big favor. Stay away from this car dealer. ... - jmb655
Do yourself a big favor. Stay away from this car dealer.
I bought a used car from them and within 6 months the front bumper cover started to fall off! I came to find out that the car had been in a rear end collision, both sides of the cars had body & paint work as well as the front and that is why the bumper was falling off. None of this was told to me at the time of the purchase. I have heard form other people who bought used cars there that they had body paint & body repair issues that were not divulged at the time of the purchase. They are a dishonest dealer! From what I'm told, the owner buys cars at auction cheap especially those that have been repaired so he can sell them at a lower price than his competition. If you do look at a car at McLean Ford ask to see the Auction Condition Report as well as a CarFax report. But see them IN WRITING!
I also had my car serviced there once. They got grease all over my carpets and would not clean or replace the carpet. Never again!