Amazing - Angel1233
From the time I walked in till the time I drove off in my car I had an amazing experience. Kay was very welcoming and understanding of a budget. After I picked out my car he made sure I knew how to work everything before driving off.
Walked away with a Jeep - ILUVNY123
Nice friendly/helpful staff. Went in just to look and go for a test drive ended up leaving with a Jeep..Everyone was great..Thank You to the staff at M&M..Would Definitely recommend..
Top Reviewed Specialists At This Dealership
Sales and Leasing Consultant
Sales and Lease Consultant
Excellent Service as Usual! - Daniel Perri Jr
This will be my 3rd new vehicle I have purchased from Downs. I live in North Jersey but have found Downs to be my dealer of choice. Everyone is courteous and professional, from the time I walked in the door to the time I drove out of the lot. Nicole was referred to me from Jonathan who worked with me through the sales process. She showed knowledge and professionalism and was very helpful. Nick, the business manager, finalized all the paperwork and congratulated me on my purchase.
I will continue to do business with Downs as my service center. This is another reason why I choose Downs. Their service center has always shown concern and dedication to their work.
I am glad to give Downs my "thumbs up" and rate them as excellent!
Best Experience - I ever had - Musclecarman
This dealer is by far the most honest and friendly dealer I have ever been to. It actually seemed like there cared about my business. Would recommend them to everyone ! I also shopped the price online and it was the best by at least 500.
DON'T WASTE YOUR TIME - vmarcinv
Don't waste your time with this dealership , I spend $1800 to fix severe vibration. They told me vibration is coming from steering rack and it's unsafe to drive so I decided to do it, after few days vibration is still present and I lost $1800 .Vehicle was rechecked again and vibration was present but this time, somehow, miraculously it was safe to drive. I tried to contact so-called manager Jason whom refused to return my phone calls (I left him multiple messages ) or speak with me when I showed up at the dealership. They refused to provide me with a loaner because I didn't buy vehicle there so they told me that FORD corporation wouldn't reimburse them for loaner usage because I didn't purchase vehicle form them. But they were fine with me paying $1800 for misdiagnosed repairs. Stay away from FORD and especially from this useless dealership.
Amazing service! - ELIZABETH RUGGIERO
Frankie I at Magarino helped me with everything! Even though I'm over a thousand miles away he made the purchasing process so simple! He gave me such a fair price all while delivering amazing customer service. I can't wait until I can meet him in person so I can officially meet him and say thanks. My Dad's business bought vehicles at Magarino when I was a kid and it always left an impression on me. Highly recommend.
My Causeway experience - Cheryl
Thank you for your help getting me into my new car. Julian, my salesman, Wally, the sales manager and Gary the finance guy went above and beyond to get the deal done. I would recommend Causeway to anyone looking to buy a new car.
Great trade in and used car purchase - JfromCT
I was interested in a car that I saw online. I filled out the online form, was immediately contacted by Shaun. He was easy to communicate with, provided straight answers to every question that I had, and did not pressure in any way in person.
Park City Ford was great with pricing, very patient with me as a picky buyer, and accommodating with my schedule. They even drove the car I was interested in to my nearby mechanic for it to be inspected.
Service - Thelma
Smith Cairns returned my car from their service department damaged and denied responsibility. Their service representative lied to protect her staff who are incompetent of honesty. The owner of Smith Cairns although listened to my complaint of their Service Department did nothing to rectify the situation and had no problem with losing an account. This place used to be bustling with business and now is starving for the next unsuspecting innocent customer. They are terrible; there are plenty of complaints against everyone there. Therefore if you have to go to Smith Cairns Yonkers Service make sure you record your conversations, take pictures of your car before service and after service while on their premises; get a copy of the service order before leaving and then compare to the final service order. They make serious mistakes and take no responsibility for it.
Natasha's 10 ft attitude - Cgbricks
So I called once again for my key replacement. I was supposed to a spare upon purchase that never materialized. I expressed to her I was in Los Angeles. She proceed to ask me why am I not coming down everyday to get my key. She wouldn't review the deal terms and ok her own. She seemed ready to argue from the moment she answered the phone
Do yourself a big favor. Stay away from this car dealer. ... - jmb655
Do yourself a big favor. Stay away from this car dealer.
I bought a used car from them and within 6 months the front bumper cover started to fall off! I came to find out that the car had been in a rear end collision, both sides of the cars had body & paint work as well as the front and that is why the bumper was falling off. None of this was told to me at the time of the purchase. I have heard form other people who bought used cars there that they had body paint & body repair issues that were not divulged at the time of the purchase. They are a dishonest dealer! From what I'm told, the owner buys cars at auction cheap especially those that have been repaired so he can sell them at a lower price than his competition. If you do look at a car at McLean Ford ask to see the Auction Condition Report as well as a CarFax report. But see them IN WRITING!
I also had my car serviced there once. They got grease all over my carpets and would not clean or replace the carpet. Never again!
Bought my Ford Fusion and recommended 5 others - Rolotalando@yahoo.com
Love them makes me proud to drive a American made car victor made me feel like family since then my mom best friends and cousin went I love dealing with the people at phils
M&M Auto Group