MDX service - Nigel123
Bobby Craft and everyone in the Service Department are excellent. The quality of the service I received and also the price was very reasonable, and everything was explained to me in detail.
Worst acura dealership service ever - Maria Vargas
If I could give 0 stars, I would. From the first appointment to my exit 5 minutes ago, it was horrible. My service guy was rude as can be and treated me like I was an idiot. The loaner car was filthy and my car was given to me twice dirty as well. They lie to your face and try to convince you that the reason you took it in for is a figment of your imagination. Nothing duplicates itself when the vehicle with them. I won't even take care there for an OIL CHANGE. I've had acura vehicles for a long time. Every dealership has been outstanding. This was just the rudest experience EVER.
Do not buy from this dealer - Ginamedina21
DON'T BUY FROM HERE! I do not recommend this dealership not even to my worst enemy. I purchased my first financed car here. When I got there everyone was friendly and eager to sell me a car, I was excited when I did my paper work everything came back fine, so I was happy I left that night made it home the next day I was having serious problems with my car. The car was shutting off when I slowed down then the carpet was soaked in water. There was a leak in the car I called them they wanted me to bring it back in mind you i live in Tampa. So I brought the car in they kept my car for a week I call them Friday they told me come in pick up your car tomorrow I drive half way there to make sure my car is ready for pick up and Adam the manager tells me no the car isn't ready. I was so upset finally after 2 weeks later I get my car. They offer me a warranty for 6 months Adam said take it in no charge any issues. When it came time for my payment I went in to the place that approved me for the auto loan and it stated I owned double the amount because the interest rate was high I was never talked to about the interest rate or how many places they applied for a car load I checked my credit they went through 9 auto loan places but they never made me aware of this now my credit has 9 hard inquires. To top it off I'm 3 months down the road and my car is messed up once again and Adam won't even call me back. PLEASE DON'T BUY FROM AUTO NATION ACURA THEY ARE SCAMMERS AND TERRIBLE PEOPLE. So adding to my review I have called them over a 2 weeks and I have not got a call back these people are very rude and won't call you back. Considering taking legal action.
Total zerp - Jimmyjet
Total run around. Broke my dashboard trying to figure out what was wrong with radio/gps. Denied it. Manager said they would fix. Then didn't. Worse customer service ever