My incredible experience with this dealer and salesman - Trisha1
Doug made purchasing a used Lexus for my daughter a pleasureable experience. He went above and beyond to satisfy our needs. I was looking to purchase what was my dream car in a Mercedes for my next purchase. That's until doug convinced me of the better quality and service of a Lexus. So I am planning when ready to purchase a crossover as my new dream car. Fell in love with it without even driving it yet. He is definitely my go to salesman for future. I will recommend all of my friends and family from philly. Thank you Doug for all of your wisdom and patience.
New LS Lease - Thomas W. Raftery III
I have dealt with Helen since 2012 and 3 car leases. Always amazing service and real customer service. I highly recommend Helen for your next purchase/lease - you will be enjoy the experience!
Lexus of Cherry Hill the only place to buy . - AL Mini
The only place to buy your next car. I walked in and looked around . I was greeted by Beth. No pressure from the start. I looked at the models I was interested in. Then , I met my salesperson. He was friendly, positive, no pressure guided me and answered all of my questions. I was impressed no games or gimmicks. Upfront from the start. If you are in the market for an awesome luxury car this is the place.
My Thanks to all!
Certified Wreck and Relationship Repaired - Lexus Hybrid
Recently, I had an unfortunate experience when I visited Lexus of Chester Springs to test drive with intentions of purchasing a Lexus 450h. After writing my review detailing my experiencing I was contacted by Andrew Greim, General Sales Manager. Andrew sincerely apologized for the mishap on behalf of the dealership and gave an explanation of what occurred. Andrew offered to correct the situation and make things right to meet my original expectations to my satisfaction. Not only did he meet my expectations, but he exceeded them. He had the car repaired (at the dealerships expense), detailed, and delivered to me at over 140 miles one way. He sent two drivers (one for the return trip in the event I purchased the car), one of which was a technical expert on the operations of the car and its features. Both drivers, Jeremy and Keith, were pleasant and professional and easy to deal with. They took the time to go on an extensive test ride and patiently explained every feature the car has to offer including personally setting up our communications and Bluetooth devices. The spent over two hours with us to complete the transaction and ensure we were completely satisfied even though they were facing a 2 1/2 hour return trip. The 2013 Lexus 450h I purchased looked and drove like it came off the showroom floor. Without Andrew's intervention and professional salesmanship, I would still be searching for the right vehicle. Hats off to Lexus of Chester Springs for getting a second chance and doing the right thing. Thank you.
Overwhelming Experience! - Tom & Lisa Parkman
This dealership should be the role model for ALL dealerships. We were in the market for a used Lexus (a larger one), trading in our much loved 2005 ES330 sedan having 172k miles. As soon as I walked into the dealership I was greeted by sales consultant Yianni Korovesis..and what an appropriate title..."Consultant". He explained what "Proper Pricing" is as well as the advantages of purchasing a Certified Lexus and informed me that he does not work on commission. I had researched their pre-owned inventory, on line, and drove a Lexus CT200h, a Honda Pilot, a Lexus RX350, and an Infinity EX35. He did not pressure me one way or the other, on the make of the vehicle I was considering and was very patient & knowledgeable with each car that I drove. I was given a tour of the facility and was very impressed with how Lexus treats their customers. We purchased the ES330 from a "car outlet". Having been a Lexus owner, I was very partial to purchasing another one, but needed to test drive the other makes to see if any compared to a Lexus....not even close. I was introduced to Victor Deleon (Yianni's Manager) who wanted to know if there was a specific vehicle that I was in the market for and expressed that they were willing to help with any needs/concerns. I had made my mind up to purchase the RX350 (2011). The processing of paperwork was just not there! Yianni drove the car to our home, we signed the paperwork that he brought, he gave me a tutorial on the features of the car, a new battery was put in (there was a problem staring it the day he was delivering), inspection stickers were on the window, he set up our garage door openers, transferred the plates from the ES, the car arrived with a full tank of gas, and he drove away with the ES! Really?! We cannot say enough about this experience with not only the dealership, but with the people. Thank you Yianni & Victor!
Tom & Lisa Parkman
Great dealership - Tom Flugrath
Kevin Dunn was my sales man he is a great guy working at a great dealership. The process of purchasing my es 350 was so quick, simple and no pressure. I will not be wasting my time at any other dealerships in the future I will be buying lexus cars from Haldeman lexus forever.
Fantastic Experience - Jazzeum
I purchased a 2015 Lexus RX 350 today from Thompson and it couldn't have been a better buying experience. My sales representative Alando Powell was simply superb. He was very helpful and never pushy he was solicitous of our interests and needs and was extremely detailed oriented. I highly recommend Alando as well as his manager Kyle Sharp. Dave (I didn't get his last name), the tech person, explained everything thoroughly and answered all of our questions. The finance person (sorry, I can't remember her name) was also tops in our book.
Thanks again Alando.
just the best - LIM :3
awsome people drove from nj to pa it was well worth it, i took my 2 elderly parents and we got teated like more then guest, the process was a bit long how ever great team great PRICES over took that... these people actually work like a team and dont go running back and forth to managers