Our third Lexus - C&D350
Lexus of Atlantic City and our wonderful, professional salesman, Chuck Landherr have made us dedicated customers. I can't speak more highly of Chuck and the entire organization.
Great Sales Manager - Bill
Leo a Ramos is one of the best and fairest sales managers I ever dealt with. I discovered this on my last Lexus Lease. Thanks Leo!! You're a great Lexus employee!
Certified Wreck and Relationship Repaired - Lexus Hybrid
Recently, I had an unfortunate experience when I visited Lexus of Chester Springs to test drive with intentions of purchasing a Lexus 450h. After writing my review detailing my experiencing I was contacted by Andrew Greim, General Sales Manager. Andrew sincerely apologized for the mishap on behalf of the dealership and gave an explanation of what occurred. Andrew offered to correct the situation and make things right to meet my original expectations to my satisfaction. Not only did he meet my expectations, but he exceeded them. He had the car repaired (at the dealerships expense), detailed, and delivered to me at over 140 miles one way. He sent two drivers (one for the return trip in the event I purchased the car), one of which was a technical expert on the operations of the car and its features. Both drivers, Jeremy and Keith, were pleasant and professional and easy to deal with. They took the time to go on an extensive test ride and patiently explained every feature the car has to offer including personally setting up our communications and Bluetooth devices. The spent over two hours with us to complete the transaction and ensure we were completely satisfied even though they were facing a 2 1/2 hour return trip. The 2013 Lexus 450h I purchased looked and drove like it came off the showroom floor. Without Andrew's intervention and professional salesmanship, I would still be searching for the right vehicle. Hats off to Lexus of Chester Springs for getting a second chance and doing the right thing. Thank you.
Great experience - Loving my Lexus
We recently purchased a RX350. Doug Horst was the reason we biught it! Professional, honest and determined that we get everything we wanted in our car!
Overwhelming Experience! - Tom & Lisa Parkman
This dealership should be the role model for ALL dealerships. We were in the market for a used Lexus (a larger one), trading in our much loved 2005 ES330 sedan having 172k miles. As soon as I walked into the dealership I was greeted by sales consultant Yianni Korovesis..and what an appropriate title..."Consultant". He explained what "Proper Pricing" is as well as the advantages of purchasing a Certified Lexus and informed me that he does not work on commission. I had researched their pre-owned inventory, on line, and drove a Lexus CT200h, a Honda Pilot, a Lexus RX350, and an Infinity EX35. He did not pressure me one way or the other, on the make of the vehicle I was considering and was very patient & knowledgeable with each car that I drove. I was given a tour of the facility and was very impressed with how Lexus treats their customers. We purchased the ES330 from a "car outlet". Having been a Lexus owner, I was very partial to purchasing another one, but needed to test drive the other makes to see if any compared to a Lexus....not even close. I was introduced to Victor Deleon (Yianni's Manager) who wanted to know if there was a specific vehicle that I was in the market for and expressed that they were willing to help with any needs/concerns. I had made my mind up to purchase the RX350 (2011). The processing of paperwork was just not there! Yianni drove the car to our home, we signed the paperwork that he brought, he gave me a tutorial on the features of the car, a new battery was put in (there was a problem staring it the day he was delivering), inspection stickers were on the window, he set up our garage door openers, transferred the plates from the ES, the car arrived with a full tank of gas, and he drove away with the ES! Really?! We cannot say enough about this experience with not only the dealership, but with the people. Thank you Yianni & Victor!
Tom & Lisa Parkman
Great dealership - Tom Flugrath
Kevin Dunn was my sales man he is a great guy working at a great dealership. The process of purchasing my es 350 was so quick, simple and no pressure. I will not be wasting my time at any other dealerships in the future I will be buying lexus cars from Haldeman lexus forever.
Very Professional - elaine
Our Sales rep, David Hill was an excellent salesman. He was very professional and very helpful in finding the car we wanted. He was also very courteous and a pleasant person. Thompson Lexus has the most friendless staff working for them. The best dealership I've been to, and we dealt with many. Shannon Gigliotti was a wonderful professional and made our closing go smoothly. David and Thompson Lexus will be recommended to all our friends and family.
Another great experience here! - gina0614
This was my fifth time getting a Lexus. This dealership was very helpful! I had Tiffany helping me and she was great I'd absolutely recommend her to someone looking for a new Lexus!