new car purchase, best experiance ever! - Love my new Lexus
After years of new car buying and preparation, and almost always been in an adversarial role, this turned out to be the easiest transaction;from fone calls before the visit/purchase, to the being there and treated with respect. I was treated well, the process is streamlined, with no mysery,no pressure, no surprises, or a long ordeal. The price was fair, I wasn't pushed into a decision, and was really just the way to go and buy a really special vehicle. Why couldn't all previous car buying at all other dealerships been as good?
Lexus knows its customers are important, their time is valuable, and they can go choose another luxury vehicle.But , they want to be your sales/service center, and it shows. Why go anywhere else?
Amazing ! - ShoreMan11
Tony made my experience the best yet when it comes to purchasing a vehicle! I only want the best for my money and you definitely get that when you deal with him! Thank you so much Tony!
Great Experience - Chris
We had information emailed to us on vehicle comparison. Went to the dealership on a Friday night and the team stayed late to work the deal with us. We picked up Monday morning and the paperwork was ready for us to sign and take our new car home. Joe and Christina did a nice job supporting us with a new vehicle.
Wonderful group of employees! - Chris
When it came time to purchase a vehicle buying a Lexus was just a dream. Thanks to the Koons staff they helped make it possible. Doug Horst not only put me into that car, he also made me
feel like family! When looking for a car it is important that you never feel pressured or under any obligation while shopping, they always put my needs first.
A big Thank You to everyone and a special Thank You to Drew and Corey who were so patient while teaching all the new technology my car now has!
Awesome experience at Lexus of Lehigh Valley - jennyl
Traded in a 2008 Silver Lexus GX 470 for a 2017 Black Lexus RX 350 recently and had a great experience at Lexus of Lehigh Valley. John Delloso was professional with the entire process, attentive to my needs, and transparent about all the details. The manager, Carl, as well as the entire crew were very friendly as well. The atmosphere at Lexus of Lehigh Valley was excellent and I'm glad John had the chance to take me on a tour of the entire dealership. I've been to other dealerships and their websites to search for the best price for the car I wanted and Lexus of Lehigh Valley ended up having the most competitive price even as an non-negotiable dealership. Along with the manufacturer's discount, I saved almost $6,000 on my new car while other dealerships only offered at most $4,500. I also got a good offer on my trade-in which helped in the decision process. Although there were a lot of papers to sign, the process went very smoothly. I will definitely return to Lexus of Lehigh Valley and will definitely recommend to friends and family. Phenomenal experience with John at Lexus of Lehigh Valley.
Great sales experience - AnnoyedConsumer
Drove from three hours away to buy a certified RX, Ulises was great and the car was waiting for us out of the rain and with a full tank
Finance manager was great as well, helpful and friendly even though we didn't buy extended warranty
Purchase of New NX - Elaine Karpinski
We purchased a new Lexus NX. This is the second Lexus purchased at this dealership. They are very helpful, explained the details of the car, the options and how to use them. Also, they gave us a good price. Very happy with our experience.
Another great experience here! - gina0614
This was my fifth time getting a Lexus. This dealership was very helpful! I had Tiffany helping me and she was great I'd absolutely recommend her to someone looking for a new Lexus!