Best experience ever!! - Christopher Glazebrook
My wife and I had an awesome experience buying a car from Eisenhauer. Greg in sales was a great guy to deal with. He treated us like actual people and not targets or numbers like other dealers do. Julia was also very accomodating to us and made sure the car we were there to look at was ready for us to see. Definitely a better experience than other places ive been.
we leased another car with Rich.Vasvari. - Retired 0526
Rich was real patient and took his time showing us two different cars and the difference between them.The wife was able to decide which car was right for her.
Exceptionally PHENOMENAL - jazbo069
Bobby was Phenomenal from start to finish!!! Greatest experience buying our car. Bobby was VERY pleasant, honest, "no bull-crap salesman". The man even bought us Pizza for lunch! Thank you so much Bobby, You will be HIGHLY recommended to everyone we know looking for a car! YOU ARE THE BEST !!!!!!! So Thankful,
Mr. & Mrs. Robertson
Awesome Experience - Wa
Pete made my experience pain free. The process was simple & upfront. Would definitely recommend family & friends to buy automobile from Route 33 Nissan.
Best in the business.
Positive Experience - martinjansen1000
I came from out of state to buy a CPO vehicle. I spoke with PATRICK over the phone who was very helpful and made sure everything was in order for my visit. My salesman was GIDEON who was just great to deal with - knowledgeable and friendly. Upon my arrival, Conicelli stuck to their projection for my trade-which was key. Conicelli Nissan was nice, big, dealership which provided an overall very positive experience.
GREAT & VERY HELPFUL - Kdefillippis
I had a great experience with our salesman. My husband had actually bought a truck off him that he had been looking for, for a couple of years and we had such a smooth process with it that I came back for the jeep I've been searching for. Justin was VERY helpful, did not over step, answered all questions with honesty, and explained everything. He went above and beyond. Will definitely be referring friends and family to him!
Excellent! - MMS87
We had Benny Lopez and he was fantastic. So pilot, pleasant, and friendly. He gave us our best and honest choice and didn't try to sell us something we couldn't afford. We had a. 2015 Nissan Versa SV leased and we upgraded to a 2017 brand new Nissan Sentra S leased thanks to Benny! He's the best employee there and he's the reason I will continue with my business at Windsor Nissan. Thanks Benny!!
Service - Horse
Excellent customer service. The staff was very friendly and helpful and I would recommend this dealership to family and friends looking to buy or lease a car.
Awesome - Emtsgirl
Awesome customer service...everyone is very nice and pleasant and very knowledgeable! I would recommend them to anyone. I will definitely continue having my vehicle serviced with them
Julie was exceptional !! I am now a happy Nissan owner - Clodapop
Julie was so attentive to our needs , helped me make smart decisions . No pressure , no games and she even drove my car home for me !
Thank you Jilie 😀
To Dealer - Pttn
I was buy a New car from Mr Victor.
I was satisfied from Him also with Manager. They are very friendly. Deal done with the way I want. Thank for every things.
brakes, oil change, tire rotation - Mandlinda
work was thorough and speedy..car was left clean....Had service technician not checked the brakes, we would not have realized that the rear brakes needed to be replaced.
Service was easy and a pleasure - Urasleep
Thanks for the friendly and expert service. And the loaner car was very helpful. I would not go anywhere else. Jason is the best!! Thanks
Unappreciated customer - Christian Payton
My car was hit on the 4th of April 2017, after my car was adjusted by my insurance company I decided to go with Nissan, easy choice right?, now I'm not so sure; I dropped my vehicle off at chapmen Nissan on Essington Ave in Philadelphia, PA 19153. On the 10th of April, I informed the insurance adjuster along with every other person I spoke with pertaining to the state of my vehicle. I was told by Nissans official body shop that I would receive my car in two weeks unless they find some additional problems, okay that's fare. I think the car made it two the body shop by the 6th of April , so I was expecting my vehicle the 20th of April worse case scenario the 27th and this was actually verbally confirmed by the body shop... so I gave them space to do their job... I gave them a traditional check once a week to keep them busy.. and it seemed like Nissan was on point.. okay here's were customer service takes a turn for the worse. So my car wasn't ready on the 20th , but when I called on the 26th to see what time my vehicle was scheduled to be dropped off back at the dealership... I was told that, "she was looking good, all we have to do is get her out of paint, test drive her and will get it back to you Friday the 28th"..at this point im frustrated but what's one more day is what I told myself... Friday I'm expecting my car at this point...I call Nissan Friday the 28th, they said "we won't have it back to you until Monday the 1st". So now I have to wait a whole additional weekend to get my car back, Monday comes around I call first thing Monday morning... The body shop manager Rob said, "Mr Payton your car is all ready just looking for a driver to tow it down to Essington Ave, we're looking at the end of the day", I call the body shop at 4pm on Monday to see if the vehicle was in route.., "O yeah Mr Payton Rob left at lunch he had a family emergency.. he said will have it there Tuesday the 2nd", I said NO I need to speak with someone that's in the position to put the customer first... the guy at the body shop that I spoke with said, "there's no one else to talk to.. I don't know what else to tell you", I called Nissan right after highly upset... after being forwarded to voicemail I was transferred to a sales manager who was very professional and sympathetic to my situation. I let him know about my automotive background and told him that I'm going to have to write a review to everyone I can think of so customers know what to expect from this Nissan, consumers report the better business bureau, autotrader, Kelly blue book... shortly after I got off the phone, I received two calls ... first from Rob telling me "he got in his car went back to the shop and got my car down to Essington auto mall", and the second from some woman telling me "we have your car, I have the keys I'll see you first thing in the morning, but wait that's not all, so I get my car back I was so happy to have my car back, I got right to work come to find out my trunk latch was inoperable, upset but I was like, at my earliest convenience I'll deal with it... but then my exhaust starts rattling... what's sad about this is, I repeatedly warned everyone evolved. I Got my car back Tuesday the 2nd, had to bring it back Friday on the 5th of May, and the service advisor that handle my cars come back (Mike) was trying to rectify the situation.. his boss was like call Rob at the body shop so the advisor asked me to drop my car off Monday to send it back to Robert... this was the second time I had to expose myself to get customer service... I said this is a come back.. a hanger could be off or something could be lose, not to mention my trunk latch was not reinstalled properly this car needs to be test driven the exhaust could fall off my Catalytic converter could be damaged by all that rattling around... so the service advisor said, "I hear you and right in front of me the customer service rep (Mike) asked both advisors next to him if they had techs that could look at it".. they both said NO!!'... so I went out to the sales floor because that's were the bosses are at.. and of course the same sales manager that got the ball rolling the first time got the wheels moving the second time as well(name unknown , but Thank you). Come to find out my exhaust was bent... I don't think I'll be back, you would think an 18 thousand dollar investment would be handled better, well not by this Nissan.
Sincerely unappreciated customer Christian Payton
How about that they fixed the exhaust but not my trunk latch. Just stick a fork in me I'm done.
Great experience! - Katie.bart
Carmen was my sales guy, and it was a great experience from start to finish! He was super knowledgeable and was able to answer all my questions. It was my first time leasing a car and he made the experience enjoyable. He definitely went above and beyond for me while I was going through the process and he has even followed up to make sure everything was going well with my new car! Would definitely recommend cherry Hill Nissan, and when you go, Carmen is your man!
Amazing service - Kaseep
I had a very great experience . I walked in thinking the worst and walked out smiling ear to ear . I worked with great people that found a way !
Max and Ed used cars your word is garbage - ace2744
Upon multiple phone and e mail conversations Max Hamilton the used car assistant manager and I agreed on a price for a used 2016 Honda. This agreement occurred on Thursday August 3rd. On Friday August 4th as requested I sent him a copy of my Driver Licence and proof of insurance for the Honda. On Saturday August 5th I notified him that I have my certified bank check and that I can drive from Long Island Monday or Tuesday to pick up the Honda. Max requested Monday. On Monday August 7th at 10am after taking an unpaid day off of work I notified Max I would be heading up to him about noon. Max quickly replied back that he had a possible buyer in the showroom and he would contact me back in 20 min. 55 min later with no call from Max I called him to find out they reached a deal with another buyer and that there waiting for confirmation of financing, Max again told me he would call me back if things fall threw. Finally at approx 11:30 am he text me saying he's sorry for the inconvience and that this isn't how they do business. I suppose the hundreds of dollars in pay, time spent going to insurance agent and time spent going to bank along with having to explain to my children that not all people have honor in how they conduct business should all be washed away by a heartless sorry text message. Oh so then I speak to Ed the manager and his smart as* response is first come first serve
Service - Jbdes444
Had vehicle done when promised and with no hidden extras. Everything was explained well and the waiting room provided for enough comfort while waiting for my car
Awesome Experience! - Michael Hamilton
I've never had such an enjoyable experience shopping for a car. Everyone was awesome and honestly did everything they could do to ensure I got the best deal posible. I will definitely recommend them to any and everyone
Purchased vehicle - Fresa50
Alex (sales) gave me exceptional service. He is a stand up sales person. Would highly recommend him to family and friendship thank you for your help.
Great dealership - Alexiskeech1
I've been to this dealership twice and was very satisfied both times. Greg has assisted me with both of my buys and I couldn't have been any more happy! He made the process fast and easy. I'd highly recommend this dealership and Greg!
Great !!!!!! - Celticsdiva
The salesman and finance guys are awesome . Just brought my 3 car today !!! I love concordville ... Mark Dawson was my salesman and Ryan E. was my finance guy these two are miracle workers !!! The best ...
Excellent!!! - Evevaz
I walked in expecting to be pressured to buy. I've walked into many dealers and did not like the service. As a result, I really hated car shopping. But, Fred Beans Nissan salesman Donald (Donnie) Malloy made this an experience to remember. I saw the car on CarFax and CarGurus and immediately fell in love with it. It was gift for my daughter's graduation and she loved it as well. The car was ready with my name on the windshield (nice touch). I walked in and Donnie was ready to service us immediately. He was genuine, took us to the car, lifted the hood, showed us all the features prior to taking it out for a test drive. He even had us drive it on the highway. No excessive talking while we were out driving. He gave us the best deal, explained everything to us, filled the gas tank and had the car and tires cleaned. Highly recommend to Manager was Dawson Weller and he treated us just as well.
Juan and Evelyn Vazquez
Great car-buying experience! - Hazmat
We recently purchased an Armada at Team Nissan. Wow what a great buying experience! In fact it was the best buying experience we've ever had. George, Yasir, and Alicia were very knowledgeable, friendly, and patient. Brad did a great job explaining the features. My wife typically doesn't like car shopping due to the length of time the process takes...no problem since Team dispatched Shawn to bring the paperwork to our house for my wife's signature. Very smooth and transparent process with no drama and no surprises. I'll definitely look to purchase future vehicles at Team!
They tried to hold my credentials hostage - Caramelcoated267
I went into this dealership after seeing them on a 2am infomercial. Everyone was nice at first but I felt extremely pressured to make a decision on the spot after I'd advised I wanted to bring my father back to look over things with me. I finally escaped after 3 hours of different members of the team coming to me and pitching the sale another way. Once I made my narrow escape I get 30 minutes away only to realize they still had my license. I called back to tell them and the receptionist said you can try to come back but we might not be here. WHAT? I was appalled!! I decided that I did not want to do business with them. I advised her to have the salesman drop my License in the mail. A few days later I received a courtesy call to find out my experience. I told her about my license and that it hadn't arrived yet, and she said she would ensure it was mailed out and apologized for the poor experience. Over a week later from the courtesy call and no license (so much for her assurance) the sales man called me and tried to talk me in to coming back. I asked about my license and he said he'd do it that day. The day I emailed my attorney was the day I came home from work to find my license. This was an awful visit and an awful dealership! I wouldn't recommend this place to my worst enemy!
A great buying experience - Big Steve
The salesperson (Terry) was engaging, cordial to a fault and very motivated to address my needs and concerns without the usual pressure to buy, he let me make my own decision by supplying the information as requested.
horrible customer service, very unprofessional - Me
After setting up an appointment, confirming the availability of the car, I arrived to the dealer to have the associate tell me the car was sold. The associate then proceeded to tell me it was my fault the car was sold because I did not arrive earlier, although I arrived at the appointment time. While being told the car was sold, the associate who sold the car walks by with a smile and gives me a thumbs up. The level of disrespect and unprofessionalism was unsettling.
My mind has been changed - Gregbaker267
I had an issue with the service dept. the manager called me we met and he has addressed all my issues to my satisfaction and it was a pretty good experience
MANIPULATIVE SNOW JOB. - Dale38
Once again the little guy gets the dirty end of the stick. My wife paid $30,000 CASH FOR her car, and was manipulated, by Katey in the finance department, to purchase "EXTRA INSURANCE" to cover her car doors in case of small damage being caused by accidental means. We discovered a 2" scratch on the left back door that was caused by someone in a store parking lot. Called to set an appointment to get 1st oil change, since we paid $200.00 for an oil change membership, and informed them of the scratch on the door. Was told I could only bring it in on a Monday because thats the only day "the guy" will be there. It was drizzling rain in the morning and was told "the guy" wasn't there yet but if the rain stopped, which it did, it would be no problem. Went to pick the car up that evening and looked at the repair, and saw that all they did was take a paint marker and draw across the scratch. This left the scratch still very visible and looked very amature and tacky. When I confronted the service team I was told that thats all they were responsible to do and that my contract didn't cover "scratches". So basically, I'm screwed!!!!!!!!!!! I will be going home after work today to study my contract and see exactly what it says. Nevertheless they acted like they did not care about our car or us as a customer. Their main focus was on how they could get out of having to fix the scratch correctly. Stay tuned, more to be revealed.
Kelly Nissan of Route 33
Eisenhauer Nissan Inc