Excellent !!! - Toto
Very satisfied with the service I received ! Extremely helpful and knowledgeable and very happy to answer any of my questions. I would highly recommend this dealership to anyone looking for a new vehicle !
BLOWN TIRE AND BENT RIM - Judy McCrea
After hitting a pot hole on the Interstate and blowing my tire, bending my rim, I took it to Kelly Nissan. I was thankful that they were able to get the rim in the next day because riding around on a donut tire is not a safe thing to do. I did feel that the rim was overpriced at $700, but they got it in right away, so that's big. No matter what I bring the car in for, they check everything, and I'm thankful that they checked my battery and discovered that it was very low. A new battery installed insures that I won't be getting stuck on the Interstate again, at least not for that reason! Always very pleased with the service, lack of pressure from the people there, and their eagerness to help. Also, a beautifully washed and dried off car is what I drove away with. Thankful
Matt and Tyler, best salesmen ever! - Riss15
Thanks so much to Matt and Tyler for helping us buy a car!! We are pleased with our visit and our car! Would definitely recommend them and this dealership to anyone!
Bobby Clark is the best !! - Kmyers19
This is my second car with Nissan & with the help of Bobby Clark I will for sure stay with them ! He went above and beyond to make sure I had everything I wanted & needed for my new car ... I can't thank you enough !!
Awesome Service - Maxi Tay
Rich Anderson was amazing. He was experienced, helpful and understanding of our needs. He gave us exactly what we wanted. Couldn't be any happier. Thank you so much for your assistance.
Extremely attentive - Dancemom
Everyone from sales to delivery were on top of their game. Answered all of our questions. Called us after to make sure we understood everything.
Service - Horse
Excellent customer service. The staff was very friendly and helpful and I would recommend this dealership to family and friends looking to buy or lease a car.
you took the time to help - Ashley Marie Fox
Very helpful,kind,pleasant,not pushy,hard working,and had patience. He was right there ready to help when we walked into the door. Thank you.
wonderful - Go Yankees
This staff deserve the best because they are the best. My family has been very well treated each time we have had to come their. We Thank You All.
New car - Jikonomi
We are returning customers at Colonial Nissan. Again this time, we chose to buy a new 2017 Nissan Maxima Platinum at Colonial Nissan, because of one reason: Sergei Panchenko.
He has become like a relative to our family. I met him in 2004 when we bought the first car. he seemed to be a very interesting salesperson. This is the third car we buy there and he is like a staple. Not only he has fulfilled his duties to Colonial Nissan but also to Us as customers. We love him because he always made buying a car a very pleasant experience.
We will return there because of him.
We recommend him to all our friends and family!
Positive experience - satisfied customer
Our salesperson, Brian was friendly and helpful. He conveyed an attitude pf confidence in the quality of the vehicles and the reputation of the dealership. I had been car shopping for awhile so had a pretty clear idea of what I wanted. He was able to move us through every aspect of our purchase smoothly and efficiently. We felt the vehicle was fairly priced. He offered us a few "extras" but in a very relaxed, no pressure manner. I would definitely consider doing business with this dealership in the future.
Great service and friendly staff - CarltonB
I have to say this has been one of the best dealerships to work with over the past 7 years. The service manager of Porter Infiniti Chris is a great guy who really cares and makes sure that I get taken care of everyday I come into the service department.
To Dealer - Pttn
I was buy a New car from Mr Victor.
I was satisfied from Him also with Manager. They are very friendly. Deal done with the way I want. Thank for every things.
Amazing service - Kaseep
I had a very great experience . I walked in thinking the worst and walked out smiling ear to ear . I worked with great people that found a way !
Unappreciated customer - Christian Payton
My car was hit on the 4th of April 2017, after my car was adjusted by my insurance company I decided to go with Nissan, easy choice right?, now I'm not so sure; I dropped my vehicle off at chapmen Nissan on Essington Ave in Philadelphia, PA 19153. On the 10th of April, I informed the insurance adjuster along with every other person I spoke with pertaining to the state of my vehicle. I was told by Nissans official body shop that I would receive my car in two weeks unless they find some additional problems, okay that's fare. I think the car made it two the body shop by the 6th of April , so I was expecting my vehicle the 20th of April worse case scenario the 27th and this was actually verbally confirmed by the body shop... so I gave them space to do their job... I gave them a traditional check once a week to keep them busy.. and it seemed like Nissan was on point.. okay here's were customer service takes a turn for the worse. So my car wasn't ready on the 20th , but when I called on the 26th to see what time my vehicle was scheduled to be dropped off back at the dealership... I was told that, "she was looking good, all we have to do is get her out of paint, test drive her and will get it back to you Friday the 28th"..at this point im frustrated but what's one more day is what I told myself... Friday I'm expecting my car at this point...I call Nissan Friday the 28th, they said "we won't have it back to you until Monday the 1st". So now I have to wait a whole additional weekend to get my car back, Monday comes around I call first thing Monday morning... The body shop manager Rob said, "Mr Payton your car is all ready just looking for a driver to tow it down to Essington Ave, we're looking at the end of the day", I call the body shop at 4pm on Monday to see if the vehicle was in route.., "O yeah Mr Payton Rob left at lunch he had a family emergency.. he said will have it there Tuesday the 2nd", I said NO I need to speak with someone that's in the position to put the customer first... the guy at the body shop that I spoke with said, "there's no one else to talk to.. I don't know what else to tell you", I called Nissan right after highly upset... after being forwarded to voicemail I was transferred to a sales manager who was very professional and sympathetic to my situation. I let him know about my automotive background and told him that I'm going to have to write a review to everyone I can think of so customers know what to expect from this Nissan, consumers report the better business bureau, autotrader, Kelly blue book... shortly after I got off the phone, I received two calls ... first from Rob telling me "he got in his car went back to the shop and got my car down to Essington auto mall", and the second from some woman telling me "we have your car, I have the keys I'll see you first thing in the morning, but wait that's not all, so I get my car back I was so happy to have my car back, I got right to work come to find out my trunk latch was inoperable, upset but I was like, at my earliest convenience I'll deal with it... but then my exhaust starts rattling... what's sad about this is, I repeatedly warned everyone evolved. I Got my car back Tuesday the 2nd, had to bring it back Friday on the 5th of May, and the service advisor that handle my cars come back (Mike) was trying to rectify the situation.. his boss was like call Rob at the body shop so the advisor asked me to drop my car off Monday to send it back to Robert... this was the second time I had to expose myself to get customer service... I said this is a come back.. a hanger could be off or something could be lose, not to mention my trunk latch was not reinstalled properly this car needs to be test driven the exhaust could fall off my Catalytic converter could be damaged by all that rattling around... so the service advisor said, "I hear you and right in front of me the customer service rep (Mike) asked both advisors next to him if they had techs that could look at it".. they both said NO!!'... so I went out to the sales floor because that's were the bosses are at.. and of course the same sales manager that got the ball rolling the first time got the wheels moving the second time as well(name unknown , but Thank you). Come to find out my exhaust was bent... I don't think I'll be back, you would think an 18 thousand dollar investment would be handled better, well not by this Nissan.
Sincerely unappreciated customer Christian Payton
How about that they fixed the exhaust but not my trunk latch. Just stick a fork in me I'm done.
Great experience! - Katie.bart
Carmen was my sales guy, and it was a great experience from start to finish! He was super knowledgeable and was able to answer all my questions. It was my first time leasing a car and he made the experience enjoyable. He definitely went above and beyond for me while I was going through the process and he has even followed up to make sure everything was going well with my new car! Would definitely recommend cherry Hill Nissan, and when you go, Carmen is your man!
Awesome Experience! - Michael Hamilton
I've never had such an enjoyable experience shopping for a car. Everyone was awesome and honestly did everything they could do to ensure I got the best deal posible. I will definitely recommend them to any and everyone
If it wasn't for Jeff Brown!!!!!!!!!!!!! - Rlnadolny
He is the best salesman in the world. If other salespeople whet as good they would have stars also ( stop in to see his stars??). He deserves a raise💰
Dissatisfied - MaryPHH
Today 6 May 2017, my fiancé and I came to look at a Nissan Maxima Platnium and was very dissatisfied with your sales representative Alora Miller's treatment and unsympathetic words that regarded my newly car accident injured and the burden it has caused us financially. The $38,000 and some change price tag for that car was no longer an issue since we have already purchased that car with that price tag at Loughead Nissan, it was her words that deeply concerned my fiancé and I. When we were making a deal with her and my fiancé brought up the reasons for our budgeting due to my medical bills and the fact that the accident caused our insurance to skyrocket her exact respond was "It's none of my concern" Alora is truly one unsympathetic, disgustingly rude and plainly ignorant woman. My fiancé does work for a major company that carters to a large amount of Pennsylvania, Delaware and New Jersey clients so we will be sure to pass the words around. It's truly disgusting that a person will say that to a person who newly healed from such a traumatizing event. May God bless her soul.
Julie was exceptional !! I am now a happy Nissan owner - Clodapop
Julie was so attentive to our needs , helped me make smart decisions . No pressure , no games and she even drove my car home for me !
Thank you Jilie 😀
Exceptional Customer service - Maddie*cat
Exton Nissan especially Elizabeth help me select the greatest car for me. The whole experience from sale to delivery went sooo smoothly. Thanks Elizabeth for a great deal.
Excellent!!! - Evevaz
I walked in expecting to be pressured to buy. I've walked into many dealers and did not like the service. As a result, I really hated car shopping. But, Fred Beans Nissan salesman Donald (Donnie) Malloy made this an experience to remember. I saw the car on CarFax and CarGurus and immediately fell in love with it. It was gift for my daughter's graduation and she loved it as well. The car was ready with my name on the windshield (nice touch). I walked in and Donnie was ready to service us immediately. He was genuine, took us to the car, lifted the hood, showed us all the features prior to taking it out for a test drive. He even had us drive it on the highway. No excessive talking while we were out driving. He gave us the best deal, explained everything to us, filled the gas tank and had the car and tires cleaned. Highly recommend to Manager was Dawson Weller and he treated us just as well.
Juan and Evelyn Vazquez
Great !!!!!! - Celticsdiva
The salesman and finance guys are awesome . Just brought my 3 car today !!! I love concordville ... Mark Dawson was my salesman and Ryan E. was my finance guy these two are miracle workers !!! The best ...
Not honest staff member - Disappointed
I came to Devon Nissan today based on conversation between myself and Kathy who works for Devon. I travel over 70 miles one way. I was very straight forward in what I wanted from this dealer so I wouldn't come for no reason. Kathy had me do application online and then called me back to let me know finance manager said they could work with me. Well that didn't happen. Everything I told her they asked for. A cosigner which I said up front I didn't have. Money down which I said I didn't have and keeping my payment range where I am ow on my current vehicle. What a waste. Don't believe what you are told over the phone or there commercial. JUST DO THE DEAL. Dishonest employee.
Took money from a minor - Pdj1321
I wouldn't buy any thing from this dealership. They took advantage of a minor in taking a deposit from her with no adult present. Called and emailed numerous times and refuses to refund the deposit. Keep getting a run around.
Awful experience lies galore - Rajg1231
I came in here in july 2016 to purchase a nissan murano. Maybe due to my age i wasnt taken seriously but first after negotiating an out the door price (out the door whenever i dealt with any other dealer meant after tax and tag) they argued about tax and tag. Then when they went to pick up the car for me to expect they told me it had 4000 miles on it (loaner) after the deal price was agreed upon. Then when i was in the finance office the finance guy said there is no way that price can exist and had me wait 3 hours while he conversed about it. Eventually get the car. I had 10000 down towards the car. Come to find out they didnt apply the check but did cash the check. They didnt take my phone call or return callsfor a few daya so i went straight to them. I got my check back but the loanonthly payment was much higher. No apologies what so ever. Will never purchase vehicle from them again.
Very nice and polite. Fast service - Julie Brunson
Very wonderful people and service.
Didnt have to be there all day, that was the best part. I have referred a couple people already. Thank you.
MANIPULATIVE SNOW JOB. - Dale38
Once again the little guy gets the dirty end of the stick. My wife paid $30,000 CASH FOR her car, and was manipulated, by Katey in the finance department, to purchase "EXTRA INSURANCE" to cover her car doors in case of small damage being caused by accidental means. We discovered a 2" scratch on the left back door that was caused by someone in a store parking lot. Called to set an appointment to get 1st oil change, since we paid $200.00 for an oil change membership, and informed them of the scratch on the door. Was told I could only bring it in on a Monday because thats the only day "the guy" will be there. It was drizzling rain in the morning and was told "the guy" wasn't there yet but if the rain stopped, which it did, it would be no problem. Went to pick the car up that evening and looked at the repair, and saw that all they did was take a paint marker and draw across the scratch. This left the scratch still very visible and looked very amature and tacky. When I confronted the service team I was told that thats all they were responsible to do and that my contract didn't cover "scratches". So basically, I'm screwed!!!!!!!!!!! I will be going home after work today to study my contract and see exactly what it says. Nevertheless they acted like they did not care about our car or us as a customer. Their main focus was on how they could get out of having to fix the scratch correctly. Stay tuned, more to be revealed.
I payed to have my vehicle burglarized - Gregbaker267
My nissan was there for Service after about a week they finally told me after I reached out to them what was wrong with my vehicle I decided to have it moved to another Mechanic and several items was missing out of my vehicle a carseat two blankets waters and snacks an emergency kit and two pairs of cargo pants and two polos still in the store bag and dvds I can't believe it it looks as the back was left up it's filled with leaves and muck and the inside lights are not working
Kelly Nissan of Route 33
Eisenhauer Nissan Inc