Outstanding! East meets West!!!! - clemm266578
We were in the market for our 7th Honda. Our son had his heart set for a Honda Civic Hatchback Sport, in the color of polished metal with black interior. All we could find in the East Valley was the car he wanted but with the two tone interior. We had gone to four dealerships in the East Valley and could not find anyone that either wanted to find the car or even help us. In fact there was one dealership that not a single employee asked a single thing. They totally ignored us and any other customer in the showroom or in the car lot. We were about to give up. I went online to USSA for help. They had given me three dealerships that guarantee to help us. The first two we had already been there and wasn't helped. The third was Arrowhead Honda. Within minutes of signing up on USSA I received two calls from Arrowhead. Eric told me that I would receive a call from David M.(General Manager) Within minutes I did. We set up the time we would come to the dealership. David asked me if I knew where they were. When I said no he told me Peoria. I said that was ok. We came to the dealership and within seconds we were approached, which we explained we had an appointment with David M. David set us up with Taylor. What a outstanding salesman Taylor is. He knew his cars. He promised my son he could get the car he wanted. Taylor and Chris hit if off and talked and talked and talked! We were there for over three hours and signed the deal. Taylor and Arrowhead are one of the BEST Dealerships we have brought cars from. As I said this is our 7th Honda since 2000. Taylor introduced us to Walter in Finance. He worked on the loan for us and even after getting a decent rate he continued for days to get a better rate. Taylor works 7 days a week. He says he is off and then showed up to show my son the car he picked up for him. The promises, the service and more are outstanding. Taylor and Walter are a great team. They are a outstanding representation of your dealership. They were so good to us that we will be back this weekend looking for our 8th Honda. That will be 2 Honda if we purchase in a week. I look forward to seeing if the service department can out beat your Sales and Finance Departments. Thanks to Taylor and Walter, they have made us a customer for life. We were loyal in NY where we purchased our last 6 Honda's. Hopefully this week it will be two for Arrowhead making us loyal Arrowhead customers. Thank you Taylor and Walter for helping my son get the car he truly wanted. Your 10 Stars in our book! THANK YOU BOTH!!!!!!
Top Reviewed Specialists At This Dealership
Wonderful Experience Leasing to Buy - Ahna Seby
I highly recommend Finlay Toyota Flagstaff for leasing and buying! We went in with very specific parameters for what I was looking for and they provided exceptional options, not only for buying an appealing and highly maintained used Civic, but the perfect new version that I ended up leasing. Dylan and his manager Randy were patient, thoroughly informed, reasonable and made sure we received the best possible service and deal possible. Donna in finance explained the terms and conditions perfectly, gave me advice for making my credit score even better, and the entire process from walking in on Monday and leaving with a new leased car on Wednesday was seamless. Thank you all so much for making this process easy and fun.
Delightful, respectful, informative car buying experience - judy B
I had been researching minivans for 2 months and knew the car I wanted and knew the general price for the options I wanted. I found my car online at Right Honda through Carguru. My husband and I visited Right Honda the next day and met Gary. He immediately began by answering each question in detail. He showed us every bit of the car we asked about. And was not hesitant to say "I don't know" when he didn't. Nothing slick going on here. He was only interested in showing us what the car had to offer - nothing more. He explained the limits of the certified issue. When it came time for the test drive, he let us take the car alone and gave us no limits as to time or destinations. Everything always with a smile and a cordial attitude.
When we returned to talk money, we visited with Shawn and Gary sat in. Again I was prepared for the routine and was not intimidated or insulted by the added costs that were tacked on. All my questions were answered in detail and some of the costs were deducted. Shawn remained upbeat, cordial, friendly, and willing to listen and agree with some of my issues. It was a good experience for me.
We are going to have the back bumper paint repaired. We have the car for 4 days to determine if there are any other problems to be investigated. And we still have to pay them the cash for the car.
I hope you will try your luck with these good people.
Best service ever !! - Nicole5
Always get my car along with my mother civic serviced at bell Honda and andrew crush always making the experience for both me and my mother amazing . He is truly the only service advisor I would like to deal . He has always made sure we are taken care of and out of the service center on time . Thank you for the awesome service andrew crush
New Car Sales Representative
Internet Sales Professional
SS Honda, found the used CRV I was looking for. - Randy M.
Been buying cars here for 10 years, since my youngest turned 16, need I say more? IMO, they are the safest period. I have never been dissatisfied with any of the countless experiences I've encountered at Super S Honda.
I was in and out in just under 2-hours today. I come prepared and negotiate firmly; it's never perfect, but I always walk away happy and today is no exception.
I'm looking forward to driving my 2016 Honda CRV Touring!
Thank you Super S Honda.
Easy, smooth and fun car buying - PrincetonConstructionAZ.com
Showcase had a used truck on their lot that I was interested in. I called Aaron McDonald and scheduled to meet with him the next day for a test drive. When I arrived early the next morning, Aaron was ready for me. We went for a quick test drive, negotiated a fair price and he had me out the door quickly, with the truck detailed and gassed up. I would highly recommend Aaron to anyone looking for a Honda or used car. Overall a great experience and would recommend if you are looking for a car you ask for Aaron.
Internet & Fleet Manager
Fleet & Internet Sales
The purchase went smothly. - Compton Reeves
My purchase was through the Costco program, and the transaction was handled smoothly and without hurry or pressure. I came away pleased. Each of the people with whom I dealt was friendly, helpful, and committed to assisting me and answering my questions.
Excellent service - cvillah
My service advisor, Jesse, is amazing and so helpful. My husband and I always receive excellent service. He is willing to go above and beyond. Highly commendable!
Outstanding, cost effective, timely service - Anthony Van Ravenswaay
Based on web research, I chose Surprise Honda Service to prepare my 2006 Accord w/160K miles for gifting to my granddaughter. My interest was to insure that the car was safe and reliable. I made use of the dealer's website and made the service appointment and was assigned a Service Adviser. I met with Adviser Rob Chandra and he was great. He took the time to discuss with me my interests and concerns, reviewed the service history, and made recommendations and identified priorities in getting the car serviced. Rob made me feel that I was fully in charge and did not pressure me in any way. I appreciated his shared concern in effectively and efficiently servicing the car. We agreed on a written plan and the estimated cost. Although quite a bit of work needed to be done, the car was ready for pickup the next day and the costs were well under the estimate. I was surprised that Rob provided a no-cost, detailed cleaning and the car not only ran great, but looked great, upon delivery. I now feel very comfortable in giving this car to my granddaughter, as it will be a solid ride for her in her senior year at NAU, and for several more years after that. Additionally, I appreciate Rob taking a personal interest in my needs. He identified that I would need a replacement vehicle, and kindly referred me to John Cockwell, the Senior Sales Officer. I found John to also be a "kindred spirit," and about 90-minutes later, I left Surprise Honda with an off-lease Certified 2014 Accord with less than 50K miles. The car is in amazing condition at an equally amazing price, and a great guarantee, and I am most pleased with it. All in all, a service/sales experience that exceeded all my expectations.
Great buying experience! - MingChien Sung
We had a wonderful buying experience with AutoNation Honda Chandler for a new 2017 Honda Civic Hatchback EX recently.
The internet sales representative Vinh Vo is very friendly! He replied all our question promptly and got an aggressive price for us. And our salesman Gregg Gabbin is perfect! We are new to be here and our English is pretty limited, but he was always very patient, handling every procedure exactly and correctly for us, we really rested assured with his help : )
Thank you again for making this great deal! Highly recommended!
Got us want we wanted - Annelise
We went knowing what car we wanted and where we'd like to have our payment be around and they exceeded our expectations! Abdul was very helpful, professional, and most importantly, respectful. We didn't want our time wasted with the run around as you would get at a lot of other places so we appreciated the assistance received. We'd come here again.
Great Experience - Cecilia Fischer
Did my homework and went to buy a car. Met sales person outside and she took us in, asking what we were interested in. Told her what we thought we wanted and asked what was available. She showed us several cars that met our criteria. Didn't really want black interior, but really like the red exterior. Drove it several miles, all the while Sandy told us about all the features that this car had. We were more interested in a lease, which turned out to be the best deal for us. Three hours after arrival, all papers signed, and we drove off with our new Red Honda HR-V LX. We would certainly go back, since it is the closest Honda dealer to where we live, since there is no dealer in our town.