Great Buying Experience - Rerun
We got a great deal on our new QX60 and really appreciated how fair an honest everyone we worked with were. The car has so many features. Having Lon come out and go over everything was a great help. This was also our first car buying experience in which going into the finance phase of the purchase was not a nightmare.
A True 5 Star Buy Experience - LarryB
A true 5 Star buying experience. Made an online request on a new QX-30 and got a phone call in 5 minutes. Our salesman, Jerrick Price, said the car would be detailed and ready for our visit. When we arrived, a fine gentleman greeted us and took us to Jerrick. As we were going inside the office, the car we specifically wanted to see was already parked at the front door. The buying process with Jerrick was easy and no pressure. Tim Vining in Finance was professional and speedy with the paperwork. The whole process took 2 1/2 hours — highly recommended.
Feel like Family! - XtremeFX11
I have been servicing my vehicle at Scottsdale Infiniti for almost 2 years and this place is the best! Everyone is upbeat, cheerful and very friendly! I purposely drive an additional 15mi north to this dealership just for the service alone! It is unmatched!
My Service Advisor Eric, ROCKS!! He takes the time to listen to ALL of your vehicle issues and questions, gives helpful advice and makes recommendations too! You can tell he is eager to help you with your needs and get you taken care of in an easy, but professional manner! I have been fortunate to use a couple of the various Infiniti loaner vehicles when having work done... allowing me to experience the different options available to me when considering my next vehicle! Their waiting area is upscale, stocked with complimentary snacks, beverages and their own alkaline water! This location is truly one of the best! Keep it up Scottsdale Infiniti!
5 Cars in one year, not to mention exotics - THA
I've had a long standing relationship with this dealer, and it's not based on appearances. They have and will go the extra mile for me at a simple ask. I recently had an itch to get a Nismo, they scratched it for me. Tony, CJ, and Brian began calling all their contacts with out so much as a deposit. Before long the deal was struck and I was happily smiling away in my brand new Nismo.
This dealership, regardless of context, has always held customer service as a priority. They create a natural sense of family and sincere interest in the well being of their clientele. I am not a special case based on any subjective factors, they simply treat everyone with courtesy and good old fashioned no BS approach to car purchasing. I have continually serviced my vehicles with Coulter, I'll not go anywhere else... ever.
Client Loyalty Manager
Infiniti on Camelback