The best service ever! - Photo christine
John Klein went over and above what I had expected. Tipton wasn't able to find what was wrong, but John was spot on. He diagnosed the problem and had me on my way. Not only that, he got in touch with Tipton and found my extended warranty. I am very grateful to John for all he did.
Satisfied - Jm22
Great help in making a deal to have a our new 1st car. Definitely will be back in the future. Thanks to Tony of Sales and Renato in F&I
Professional & Courteous - Jeff & Lourdes
My wife and I dropped her Honda Fit off for an oil change and tire rotation. The Service Adviser was Courteous and Professional. I drove my wife to work (In Town) where she was going to spend a couple of hours working. I received a phone call shortly after dropping my wife off at work advising that her vehicle was completed and ready for pick up. Wow! That was ahead of schedule! I love it because one of the things that upsets me most is when I'm promised a time and then my vehicle isn't delivered on time! THANK YOU Honda Of El Cajon!!!! (We love the new faces around there)
Amazing Service - NoorDiab
Amazing Service, every time. I only bring my car to DCH Honda of mission valley because of the great service that I receive here. Ryan is an all star employee. He goes out of his way to make sure that I'm in and out quickly and get a free car wash before I leave. Yesterday I went in for an oil change and it was past 5pm, but he still got me in and taken care of. Thanks Ryan! You're the best. Not sure why his name isn't on the employees to recognize list on this review .. I just clicked on a random person in order for it to let me submit.
great service - jerry1356
I am a resident of Chula Vista my son Alex Pena needed a vehicle we visited your used car Center map with a mr. Brooks sellers he was very attentive well mannered salesperson I gave him five stars he attended as well took us through the financial system very well game of this man 5 stars I think him and Pacific Honda and I will recommend other customers to you thank you very much for Gerardo Pena
Bought pre-owned Honda - G Lopez
Sales rep, Dante, was very helpful and answered all of my questions. I found a great pre-owned 2014 Honda Insight which I'm very happy with. It's a professional dealership and everyone I encountered was very friendly and service oriented. Only reason I didn't give 5 stars is that I found this car online and so I didn't really go through the whole in-person shopping experience so I can't comment on that. But they have a lot of inventory and only high quality vehicles so I expect you'll find what you need through their dealership if you want to shop and compare different models.
Unethical - VicVinegar
When you think of the negative car dealer stereotype, this dealer fits the bill. To keep it brief they will take your deposit and they will run your credit but they will sell your car before you arrive. Never thought that was possible but it happened. Never thought I would be taking my time to write negative review but I feel compelled to save others from this unethical dealer. Buyer beware
Fraudulent practices - upset
Doug said my A/C compressor was bad, really bad, the problem is that they had drained the freon out of it. They wanted me to spend over $ 1,000 to have it replaced when it was not necessary. This is FRAUD. It has happened to me last year as well, they said I needed front and rear breaks. I had the fronts replaced, not knowing any difference. The rear brakes are still good several months later.
I will never go back to this Dealer for ANYTHING.. I am going to take them to Small Claims Court.
I all fairness, Jarrod was very courteous. Dou was the problem, he should be fired...Gave the Dealership a bad reputation.
Fuller Honda does not Honor the manufacturer's warranty... - consumer2011
Fuller Honda does not Honor the manufacturer's warranty on new cars! I took my brand new car for a defect from when I bought it (my car is only two months old, it is a Honda Civic 2009) and they refused to honor the manufacturers warranty. I wpuld not use this dealership anymore as long as I live!