Great Sales Experience - happyfordowner
My first experience as far as purchasing a car. I will say that at first, I was hesitant to come in to look at cars, I wanted to buy from Craigslist to keep it cheap, but made the best decision by coming in to Ford abd was greeted by Gaby. Thank you for making this easy for me.
Maintenance Service - Becky Lee
Best Auto Service and Excellent!!
They are very professional and very helpful.
It was a pleasure working with Chris on the maintenance of our MKX vehicle!
Chris was very courteous and patient all through the take care our car.
I highly recommend.
A VERY SATISFIED CLIENT - Shadow Soldier
I commend Dina Chavez and the rest of the staff at NAPA Ford Lincoln. The whole staff I dealt with are all very professional.
Ready to assist throughout the whole purchasIng process.
Dina had been excellent with her customer service skills.
The every member of the team that assisted me was a pleasure to work with. Dina is an asset to Napa Ford Lincoln, the Ford company and her clients.
Big Change - Mike Hart
Ukiah Ford had a bad reputation and was a terrible place but there has been a change in ownership and "WHAT A CHANGE". We purchased two vehicles here in the past year. We got the best price/deal in Ukiah after trying to buy in Healdsburg, Petaluma, Santa Rosa and Eureka. All I can say is.....give them a chance and you will be pleasantly surprised. Corey, Dwayne, John or Peter are first class guys. And might I say that Enrique (finance) was great too.
Ridiculous! If you want to be insulted future Ford is for yo - Burntheliars
From the G.M to the service manager on down future Ford is made up of a bunch o for low class con men and liars.I would hate to be as woman and bring my car to them..disgusting
Don't purchase or service your Lincoln here!! - DSF
They call themselves a Lincoln dealer but they are really only a Ford dealer - there is no quality "Lincoln" service experience here. I have taken each of my three Lincoln vehicles here and every time they have screwed things up so bad that I had no alternative but to get my vehicles out of there and drive to either Palm Springs Lincoln or Eugene Lincoln to correct their mistakes. They ruined my nav module, the collision avoidance system, the adaptive cruise control and even replaced a yellow turn indicator light with a white bulb!
TERRIBLE CUSTOMER SERVICE - tm
If I could put zero stars I would. Plain and simple, DO NOT EVER USE THIS SERVICE DEPARTMENT! Read Yelp reviews, we all can not be wrong.....