Great Sales Experience - happyfordowner
My first experience as far as purchasing a car. I will say that at first, I was hesitant to come in to look at cars, I wanted to buy from Craigslist to keep it cheap, but made the best decision by coming in to Ford abd was greeted by Gaby. Thank you for making this easy for me.
Easy car buying experience - JBeebs
My experience at Sunnyvale Ford was quick and painless. I found the truck I was looking for and within minutes all my finance options were explained. I chose my option and within an hour and half I drive away :) thank you
Big Change - Mike Hart
Ukiah Ford had a bad reputation and was a terrible place but there has been a change in ownership and "WHAT A CHANGE". We purchased two vehicles here in the past year. We got the best price/deal in Ukiah after trying to buy in Healdsburg, Petaluma, Santa Rosa and Eureka. All I can say is.....give them a chance and you will be pleasantly surprised. Corey, Dwayne, John or Peter are first class guys. And might I say that Enrique (finance) was great too.
Ridiculous! If you want to be insulted future Ford is for yo - Burntheliars
From the G.M to the service manager on down future Ford is made up of a bunch o for low class con men and liars.I would hate to be as woman and bring my car to them..disgusting
Unprofessional at best - No Napa
We stopped in to look at new vehicles and like to do our best by shopping locally. The sales person was very nice and very helpful. I believe his name was Jeffrey. That was as good as it got. Once the used car manager was involved it went down hill fast. The manager made some very inappropriate statements about me and one of the other salesmen tried to shut the door before I could hear it all. One salesmen said "you can't say that". We are all very busy and have a lot of work to get done, but when your job is customer service and you have a customer ready to make deal. I would expect more professionalism from anyone than I received from Napa Ford. I will never set foot in that dealership again and will steer people I know away from them. Zumwalt Ford is just 20 minutes up the road. I will be giving them my business from now on.
Don't purchase or service your Lincoln here!! - DSF
They call themselves a Lincoln dealer but they are really only a Ford dealer - there is no quality "Lincoln" service experience here. I have taken each of my three Lincoln vehicles here and every time they have screwed things up so bad that I had no alternative but to get my vehicles out of there and drive to either Palm Springs Lincoln or Eugene Lincoln to correct their mistakes. They ruined my nav module, the collision avoidance system, the adaptive cruise control and even replaced a yellow turn indicator light with a white bulb!
TERRIBLE CUSTOMER SERVICE - tm
If I could put zero stars I would. Plain and simple, DO NOT EVER USE THIS SERVICE DEPARTMENT! Read Yelp reviews, we all can not be wrong.....