sales experience - jon
Lexus of Seattle was impressive during the whole process of buying our new car. The salesman Matt made the buying process a smooth, quick and fun experience. Thanks. Jon
Helpful no pressure experience - Idaho Guy
David Easterday greeted us as we arrived and immediately began listening and accommodating our every question. His concern that we knew and learned our options was very apparent and continued well past the sale. By the time we drove off with our new vehicle we feel we made a new friend.
Do not give them any commission. - harry tran
Do not give Lexus of Bellevue any commission.
Last Sunday, I went with my relatives to the Lexus of Bellevue to trade-in a car for a newer Lexus. It went well enough, with us negotiating trade-in value of the car. They offered us 23k for our trade-in, but when we asked for a little more because Magic Toyata in Lynwood offered us more when we went to that location a previous day, that was went things went sour. The salesman sent for the manager and when the salesman got the manager up to speed, the manager proceeded to throw the trade-in papers on the table with a, "No dea!"
Are you kidding me?
Instead of politely declining, saying that the current price was the best they could offer, he literally threw the papers at us. The manger is Vietnamese like us, and proceeded to say to us in Vietnamese that the price was already high enough already. He threw a dirty look at us as an extra, "xxxx you." I did not flee Vietnam for this xxxxxxxx.
Are you xxxxxxx kidding me?
We immediately went to Lexus of Seattle and not only got a better price, but the salesmanager treated us with much more respect and can be assured to have my, and my family's, continued business.
Do not go here. I repeat, do NOT GO HERE. You can get better deals elsewhere in an establishment that doesn't treat you like xxxx. Go to Lexus of Seattle. Ask for Alex Lake.