Great Customer Service! - Satisfied Customer
I received an internet price on a vehicle and that price was held up, there was no sales pressure. In addition, I called Walter Bernard on his day off and he answered the phone, Walter came in when he was not scheduled in order to meet my schedule which I greatly appreciate!
very professional - Karenc
battery replacement, rear brakes, and an oil change all done as requested and with the utmost expediency. I will always bring my Honda to this dealership!!
Painless purchase - Walliegator
James and Chris made my purchase painless and fun. I thank them for their professional and hassle free service. Made my buying experience fun and exciting.
Awesome Experience! - happy
I love Ed Napleton Honda. This is my second awesome experience at this dealership. I was very impressed with my salesman Darwin Cunningham. He was attentive, knowledgeable, and I believe he helped me get a great deal on my new CRV. My husband and I felt very comfortable with every aspect of the transaction. Another thing I love about Ed Napleton Honda is the service perks you get after the sale. Oil changes for a year, free car washes, roadside service...
Check them out. And if you go, ask for Darwin.
Lacking customer service after the sale. - BobM
We had to go to Honda directly to get answers. We couldn't get anyone there to return voice messages left. Too many other dealerships who want to truly earn your business.
Great experience - fredman
Had a great experience with renewing lease. 3rd lease in a row with them. Wendy James dies a great job and is recommended. Great job.
My First Honda! - Catherine M Fisher
I had the pleasure of working with Connor to purchase my new Honda HRV this week.
I had previously visited another Honda dealer, and found my way to West County Honda thanks to an online guaranteed e-price on the vehicle that I was interested in. As soon as I walked in, I was greeted by friendly staff members and asked if I would like a bottle of water.
I came very prepared with detailed paperwork on the vehicle that I was interested in, the Kelley Blue Book, True Car, and Edmunds value for the car, as well as the Kelley Blue Book value for the vehicle that I wanted to trade in. This really helped speed the process along and made it a quick and easy buying experience for both myself and Connor who I was working with.
Connor helped me negotiate the vehicle down to a price that I was comfortable paying and went back and forth several times to make sure I was receiving a good deal. After that, all it took was about ten minutes in the financing office and I was able to take home my new vehicle the same day!
I would highly recommend both West County Honda and Connor to anyone looking to purchase a new vehicle.
New Car Internet Manager
Sales & Leasing Consultant
Mungenast St. Louis Honda
Internet Sales Manager