Exemplary customer care - Marleys infinitis
Received exemplary customer care and service from the service mgr David and the care agent Jim to resolve the tire problem for the Q70L model. Even though ultimately the problem was created with corporate infiniti decisions to reduce new vehicle driving performance with ill fitted tires. Will use plaza for service even if vehicle not purchased there....
POOR CUSTOMER SERVICE - BEWARE - Pamela s Oliver
Beware - get everything in writing - they say one thing and do another. Service does not talk to Sales and Sales does not talk to Service - they blame it on the customer! I expected much more from an Infiniti dealer!!! Watch out for the paperwork they send to Infiniti Finance - they told me incorrect information and posted incorrect information to Infiniti Finance - now my credit has been dinged!!!
Don't recommend they at all!!!!