Very helpful employees - caitlin123
I recently bought a used Infiniti from Plaza and had an excellent experience. This was my first time buying a car, but Rob was happy to help find the right vehicle for me. I didn't purchase one the original cars I looked at, but there was no pressure to do so. Instead, they kept in contact and let me know when they had cars in stock that were a better fit for my needs. Once I found a car I wanted, we came to an agreement on a fair price I bought the car. Afterwards, Rob helped me learn how to use the different features on my Infiniti and called me again to thank me and offer help if I had any questions about the car. Overall, I recommend this dealership as everyone I worked with was pleasant and helpful. Additionally, their used cars are high quality and go through a thorough checklist.
POOR CUSTOMER SERVICE - BEWARE - Pamela s Oliver
Beware - get everything in writing - they say one thing and do another. Service does not talk to Sales and Sales does not talk to Service - they blame it on the customer! I expected much more from an Infiniti dealer!!! Watch out for the paperwork they send to Infiniti Finance - they told me incorrect information and posted incorrect information to Infiniti Finance - now my credit has been dinged!!!
Don't recommend they at all!!!!