My 6th Lexus bought from St. Louis Lexus and Nate Hopson. - Rosen584
Just bought my 6th Lexus from Nate Hopson at St. Louis Mungunest Lexus. As usual it was a great experience. Nate makes buying a car a pleasure as opposed to other dealerships that make it an unpleasant ordeal like Plaza Lexus.
This new car was a done deal in 15 minutes. Nate agreed it was the quickest deal he has done. It's all because he knows that I'm a straight forward customer, he gets me a fair price, and the deal gets done.
Take my advise if your looking for a Lexus, forget the competition, just go see Nate, you will be happy you did.
Routine service - MRX350
Brought our 2015 RX 350 in for routine maintenance, Joe Edwards, service rep, met me in the waiting area with all paperwork ready to go. Told me a time of 1 to 1-1/2 ours. About 1/2 hour later returned with news of a problem found. He fully explained the problem, told what it would take to fix it and how long it would take. He then arranged for a loaner and was on my way.
Joe was professional but also very personable. When work took longer than expected he called to let me know.
Full disclosure this work was all under warranty.
When I picked I returned my car Fred greeted me. He got me settled and offered to get me coffee or something else to drink. What a nice gesture. Super customer service.