Awesome customer service - AKullma
This is the second car I have purchased from 5 Star Autos, but the first I purchased on my own. The experience was just amazing. It was a long day of looking at cars and negotiating pricing, but I was so happy to have a team of people that actually seemed to care about ME getting a car and ME being happy, not the sale. When I purchase another car in the future, 5 Star will definitely be my first contact.
Absolutely Fantastic - Z4_Roadster
I went through sales with Dennis Schaffner, Finance with Rick Riccio , Service with Jennifer Burke, Parts with Brian Fisher, There is no doubt that this is the A Team of Autohaus. They all mae you feel at home, Like stay a while, talk about things, enjoy every moment, get professional openions.
With Best Regards,
Albert L stone
Totally Awesome - Sheilagreatday
Worked with Aaron Watley. Awesome person, friendly and wanted to help me find a car. The entire staff made me feel comfortable. Love the antiques and excellent customer service.
Helpful, organized, responsive, and dependable - Linda S
In a rather frightening accident, I'd totaled my car and all of a sudden found myself without transportation. From the care, consideration, and attention to the nice, nice, nice (did I say "nice"?) Motortrend-certified 2008 A4 with fewer than 60K miles, all the way to the 5-hour soup-to-nuts process (from online car-identification to credit application, to and through delivery), these guys had my back. Joel Hauk, Bryan Snyder, and Don Thoele are my Dream Team.
2nd fusion - jwade1236
I totaled my car a month back, and was in the market for a new car. Because I dealt with Richard the firstt time, and had great service, I came back and bought another one from him.
Very satisfied - burns1969
They put me in the vehicle of my choice not one they chose for me this was a experience I wasn't used to but a very satisfying one.
Sparks Motors was the real deal for me! - E-Lady
I was nervous about getting the best deal on a used car. I went to almost all the local dealers and then I finally tried Sparks. They really do "blow you away" with a good deal, No hassles. Real honest owner there. I was treated with respect and got the car loan with a great rate that I needed. Fast and easy experience!!
Awesome Service - chris495
We came in today and talked with matt....he is probably the coolest guy ever....he got right to the point and we handled business....i like that everything remain professional and realistic...this was a perfect experience....I give this place a 10 out of 10 for sure.........
And we got a really cool "Warson auto plaza" ball cap---pretty official!!!
highly recommend - Donald B
I have purchased 2nd vehicle a Nissan titan 2005 crew cab SE in 2014 with Kugman Motors.
GREAT QUALITY & Good Price..highly recommend great truck
Ask for Robert Lee JR. - Ljenks89
The car I got is really nice, but I really think having Robert help us find something made it such a great experience. He never made us feel rushed and was very professional and friendly! Nothing like those other dealerships...I'd go back...I can't say much more about the car I got since I've only had it two days...but really the fact that Robert was so helpful would make me come back for my next car.
Thank you for staying late to help us Robert Lee JR.!
Don't know yet!!! - crystallynn31
I have to say they were truly nice people. I do have a few problems with my car but They are supposed to take a look at it. So we will see how all goes.
Love The Team - ToofDoc
Purchased my first preowned Lamborghini, second brand new Lamborghini, and now my 3rd brand new Lamborghini with Lambo STL. Had a wonderful experiences and Brian, Mark, Graham, and JJ and they are ALWAYS accommodating to my needs and wishes. Great team to work with and to build a relationship with. Will always return here to purchase my new Lambo!
THANKFUL - Cotinna Blackmon
I couldn't ask for a better experience with this company. Patrick was more than helpful, honest and understanding. Thanks again Auto Center St. Charles and Auto Center Nissian Wood River. You guys ROCK
Good Car-Buying Experience - Ensur'n
We first inquired about a vehicle online, and received prompt response to our inquiry. When we went to the lot, the vehicle was as-described, the salesman (Tim) accompanied us on a test drive, and we were treated fairly during the negotiation. To complete a vehicle purchase can take several hours in some cases, but this one went pretty quick. We are satisfied.
Awesome Customer Service - Nora P.
I was greeted by Harold. He was very friendly and professional. He made my experience with Hollywood a great one. He answered all my questions. I recommend this place!
Excellent experience at Grow Automotive - A6UKGezr
Grow Automotive was white glove from start to finish. I'm from out of state and contacted Jack to discuss the vehicle by email and phone. Jack and Chris were responsive to my questions and gave me all the assurances I needed to buy the vehicle sight unseen. Flying into St. Louis, Jack picked me up and drove me the dealership. My car was waiting, detailed, gassed up and ready to go. After a quick test drive I hit the road. 850 miles later I arrived home with zero issues. There is no doubt in my mind that Grow Automotive is a step above the rest of the car dealership pack. They are a professional company who obviously take a lot of pride in what they do.
Great experience - nermina moalla
We are very pleased with our experience in purchasing 2015 Volkswagen Jetta. There was a minor scratch, but they took care of it and fixed it. I will definitely come back and i will certainly recommend my friends to this place.
There's no such thing as an honest car dealer! - rnh1987
I will start off by saying I am very disappointed in this business. My fiancée went into Hubler looking for a nice dependable Mustang that he could not only drive daily but also take to car shows with me and our 3 year old. He explained to the salesman that we had purchased a vehicle from another used car lot a few months prior and had been completely mislead. Though the salesman seemed sympathetic it seems we may have been deceived again. The first red flag should have been while signing the papers for his new car the mechanic came and informed him that he had to take the car to the shop and replace the brakes. At this point he had already test drove the car, the car ran fine and braked fine. He didn't think anything of them replacing the brakes. He figured he could trust them. The vehicle ran great for the first 3 days then the check engine light comes on. He took it and had the codes run. It comes back with several problems. So obviously the codes had been cleared on the vehicle so they could get someone to buy the car. So far in the 2 weeks that we've owned the vehicle we've put close to $2000 into it and will have to put even more in within the next week as he has to go get the car tuned (again). It seems someone removed the tuner from the vehicle. Shady. We will never do business with Hubler again, in fact I doubt we will ever buy from another used car lot. This has completely ruined my faith in ever finding an honest car salesman.
I don't remember the name of the salesman off the top of my head so I will use the owner's name.
Nice experience - Nice ride
After a long search for a vehicle Auffenburg had the car I wanted at the right price. The salesman Kenny Chambers was very helpful in getting me in this car. When I start look for another purchase this will be one of the places I look.
Treated right - Wayner
Want to thank Doug & Ken for their time. The HHR runs great, everything works good, and getting @ 31 MPG.
Was a good experience.
Post Sale Amnesia - Disappointed
I recently purchased a car from them. They were very attentive and responsive until the deal was done then they don't remember who you are afterwards. I bent over backwards to get them the payoff check and paperwork next day but when I had questions after the car was delivered they weren't interested in responding. In fact, they completely dismissed one of my questions. They claimed they looked into it but never confirmed anything. Very unprofessional salespeople. Just want the quick sale then they move onto the next person. I won't ever buy from them again! All others beware!
Disgusting attempt to contact car salesman - disgusted
When you call to buy a car from a salesman and friend (that you have bought cars from for 30 years) and ask for him the receptionist wants to know what you want????????????? WELL LETS SEE YOU SELL CARS MAYBE ITS ANOTHER NEW CAR???? I am buying a new Nissan but probably NOT from Auffenburg!
great experience - lesleynielsen
great experience with this dealership - staff was very friendly and knowledgable - helped me find a great used car. love my new BMW. yes I would recommend this dealership to anyone looking for a vehicle.
2013 Lexus - cpiman
I recently bought a 2013 Lexus IS 250C as a surprise for my wife's birthday and in addition to getting a fair price, the salesman Sean Martin went out and bought a large bow to put on the roof. The car was missing one of the key fobs and they bought a new one and then arranged to have it programmed at my Lexus dealer as part of the deal. The people at GMT lived up to all of their commitments.
I took the car to a local Lexus dealer day after I bought it and they thoroughly inspected it and did the necessary maintenance to get it completely current, which was a minimal cost. I was told the car is in perfect shape and I am confident that we will enjoy this vehicle for years to come. Thanks GMT.
Easy purchase - Scb1000
I purchased my Acadia from them back in February. They were so helpful! Scott explained all the financing to us in detail and crystal spent a good amount of time showing me all of the bells and whistles on my new car. Such a pleasant experience! Would definitely purchase from here again.
PROCEED WITH EXTREME CAUTION!!!!!!!!!!!! - b1824
BUYER BEWARE!!!! This dealership sold me a vehicle with 29, 200 miles that failed after less than two weeks of operation. The sales person (Christy) was great, however, my experience with her employer was less than desirable. I am fresh out of a bankruptcy and could not afford the cost of an extended warranty and felt the car would be reliable for a reasonable amount of time prior to needing any moderate to major repair. The car was a 2006 Mustang GT that had aftermarket performance parts installed. One of these components was the throttle body (brand new) and unbeknownst to me, it needed to be professionally "tuned" in order to function correctly. After a bout a week or longer I did some city/stop and go driving and the car died on me several times almost getting me hit at a red light. I had a diagnostic performed and was told there was an issue with the throttle body assembly. I immediately submitted this information to the dealer and they informed me that the car had been sitting a while and the throttle body just probably needed to be cleaned and serviced and that my in house warranty only covers "internally lubricated parts." After several minutes of back and forth, the sales manager Joe agreed to have the throttle body cleaned and told me he felt this would resolve my issue. I dropped my car off as planned and upon checking on the status, I was then told by the office manager that nothing was wrong with the throttle body and that since it was a performance part it will need to be tuned to operate correctly with the vehicle. Several calls later, I found out this was in fact the issue and that professional tuning can run $110-150 dollars an hour and can take up to 4 hours. The manager didn't even have enough decency to come out and speak to me when I picked up my car, as he sent one of the porters out with my keys. None of the performance modifications were made by myself and existed on the vehicle prior to me purchasing. I feel as if the dealer should stand behind their cars and any "tuning" that needed to be done as a result of their advertised "extras" should have been done prior to selling the vehicle. In addition, the staff ,aside from my sales person, was very nonchalant, unfriendly and lackadaisical to say the least. I can admit that I did decline their extended warranty however; I highly doubt it would have covered aftermarket parts placed on the car by the previous owner. At any rate, they basically turned their back on me and told me it was my problem. I am a well informed consumer and fully understand the ramifications of not getting additional coverage's however; I do not feel its reasonable for a vehicle to fail or need several hundred dollars worth of professional work done less than two weeks after buying the vehicle. I have purchased over 16 cars in my life time, and I have never had to make any repairs on any car purchased after less than two weeks of use. I had hoped their reputation, rapports, and relationships meant more to them, but at this point I have no choice but to share my experience. The car looks great, head turning show room floor muscle car...that can only be ran on the highway after two weeks of use. If you visit the BBB's website, you will also see other reviews similar to mine regarding this dealership. I have also searched other websites and found reviews eerily similar to my own story. People purchase a car, then shortly after they have issues and the dealership refuses to stand behind their product/vehicle. To add insult to injury, they keep reiterating that I declined an extended warranty; however they never address the fact that an extended warranty probably doesn't cover AFTERMARKET AND PERFORMANCE PARTS INSTALLED BY THE PREVIOUS OWNER. In all fairness, they sold me a very nice car and I will not claim that it is a lemon, however; they did sell me a car that proved not to be reliable only after less than two weeks of use. Buying from this dealership will be a crap shoot in my opinion. They have really nice cars, but do not expect them to stand behind them. As a last ditch effort, they also keep reminding me that I put close to 900 miles on the car which has absolutely nothing to do with the matter. It is a car, I have a life, yes its been driven...all xxxxx to avoid accountability in my opinion. I will dedicate a portion of my life to sharing my experience I had with this company. Thank you for reading my review!
great family dealership - plastic scoop
we just purchased our first car from indymotorsports and had a great experience. Great family dealership Dan and Lawrence were amazing.We have also used there detail service service several times very reasonable
Awesome Place to buy a Car - DJ
My husband and I have had a great experience buying a car from Lane 1 Motors! Karen our sales lady was great and went out of her way to help us get the financing we needed. Everyone else had turned us down. I personally couldn't be happier. I got a 2014 Kia Soul and love love this car.
Thanks Karen for making our car buying experience a great one. We will be back for another car or truck!