completely satisfied. - Tylie
Daniel made sure I left there with the car I loved. Checked up on me very often to see if I needed any help and bent over backwards to make sure I was satisfied with everything. I would go through 5 star auto plaza again in a heart beat! The whole staff was very kind
Top Reviewed Specialists At This Dealership
Great experience. Jake is awesome. - Mattotoole2
We went in there and were fortunate enough to have Jake Naughton help us with our vehicle. He was straight forward and genuinely wanted to help put my family in a vehicle that would be good for us. The process was smooth and he made sure that we were updated on everything at every point. Very thorough and a great guy. Eric in the finance department was awesome too. He did everything in his power to get us where are payments needed to be and actually got them lower than expected. We'll be back. Thanks!
Very satisfied - burns1969
They put me in the vehicle of my choice not one they chose for me this was a experience I wasn't used to but a very satisfying one.
Great selection of vehicles and they go above and beyond - Cargirl
Was extremely please with the service I received purchasing my new vehicle! The finance manager went over everything in detail and I left feeling extremely comfortable with my purchase. I will definitely be back and will send friends and family with no doubt they will have the same amazing experience as I did!
highly recommend - Donald B
I have purchased 2nd vehicle a Nissan titan 2005 crew cab SE in 2014 with Kugman Motors.
GREAT QUALITY & Good Price..highly recommend great truck
Ask for Robert Lee JR. - Ljenks89
The car I got is really nice, but I really think having Robert help us find something made it such a great experience. He never made us feel rushed and was very professional and friendly! Nothing like those other dealerships...I'd go back...I can't say much more about the car I got since I've only had it two days...but really the fact that Robert was so helpful would make me come back for my next car.
Thank you for staying late to help us Robert Lee JR.!
Love The Team - ToofDoc
Purchased my first preowned Lamborghini, second brand new Lamborghini, and now my 3rd brand new Lamborghini with Lambo STL. Had a wonderful experiences and Brian, Mark, Graham, and JJ and they are ALWAYS accommodating to my needs and wishes. Great team to work with and to build a relationship with. Will always return here to purchase my new Lambo!
THANKFUL - Cotinna Blackmon
I couldn't ask for a better experience with this company. Patrick was more than helpful, honest and understanding. Thanks again Auto Center St. Charles and Auto Center Nissian Wood River. You guys ROCK
Happy Customer - Beckymomof2
Purchased a car from Hollywood Motors last summer and couldn't have been more pleased with entire process. Everyone we worked with was so friendly and easy to work with. They answered all of our questions and our entire process was smoothly accomplished.
Awesome & Enjoyable Car Buying Experience - Allison Bennett
If you are in the O'Fallon area I highly recommend going to Interstate Motors to make your next car purchase. This team was awesome and delightful to work with. They made everything very simple for my first car buying experience. I rated them 5/5 because we experienced no problems, the car salesman Dave was a joy to be around, and everything was completed in a timely manner.
Great experience - Joe gilbert
Had a great experience dealing with the workers on finding a great vehicle for a great price. The owner had a wonderful mustache to go along with a wonderful buisness. I will buy my next car from image.
Great Experience - Sheri Schepers
I am extremely happy with my car buying experience! Kelly Roussin went above and beyond to get me into the car I wanted. Everyone at the dealership was friendly and experienced! I will definitely be recommending Kelly to any friends looking for a car!!!
There's no such thing as an honest car dealer! - rnh1987
I will start off by saying I am very disappointed in this business. My fiancée went into Hubler looking for a nice dependable Mustang that he could not only drive daily but also take to car shows with me and our 3 year old. He explained to the salesman that we had purchased a vehicle from another used car lot a few months prior and had been completely mislead. Though the salesman seemed sympathetic it seems we may have been deceived again. The first red flag should have been while signing the papers for his new car the mechanic came and informed him that he had to take the car to the shop and replace the brakes. At this point he had already test drove the car, the car ran fine and braked fine. He didn't think anything of them replacing the brakes. He figured he could trust them. The vehicle ran great for the first 3 days then the check engine light comes on. He took it and had the codes run. It comes back with several problems. So obviously the codes had been cleared on the vehicle so they could get someone to buy the car. So far in the 2 weeks that we've owned the vehicle we've put close to $2000 into it and will have to put even more in within the next week as he has to go get the car tuned (again). It seems someone removed the tuner from the vehicle. Shady. We will never do business with Hubler again, in fact I doubt we will ever buy from another used car lot. This has completely ruined my faith in ever finding an honest car salesman.
I don't remember the name of the salesman off the top of my head so I will use the owner's name.
Treated right - Wayner
Want to thank Doug & Ken for their time. The HHR runs great, everything works good, and getting @ 31 MPG.
Was a good experience.
Went the extra mile! - JB
I recently purchased a 1935 Chevrolet from Gateway St. Louis and was very pleased working with Christopher Sheer. After having the car shipped the owner brought in the engine bay covers. Many people would have tossed them out not wanting to deal with them after completing the sale. Not Christopher. He let e know that he had received them and made the trip to UPS to have them packed and shipped. He truely went the extra mile. Thank you, Christopher!
This is my third transaction with Gateway Classic Cars and I must say all have been handled professionally with great results. Five Stars!
Disgusting attempt to contact car salesman - disgusted
When you call to buy a car from a salesman and friend (that you have bought cars from for 30 years) and ask for him the receptionist wants to know what you want????????????? WELL LETS SEE YOU SELL CARS MAYBE ITS ANOTHER NEW CAR???? I am buying a new Nissan but probably NOT from Auffenburg!
Mine is a Lemon - Missy Elliot
I purchased a car 6 months ago I have put $3000 into it already. Starting breaking down 1 month after purchase. The warranty they offer is NO good! Me being a woman I believe they got over on me. NEVER PURCHASE A CAR FROM THESE PEOPLE!
shady - Letrfly
Shady . Trying to buy a car with cash was impossible as they made me jump through multiple requirements of paperwork, agreeing on full price and getting the cash in hand. Finally got the process for a test drive called and checked everything checked off. They literally sold it underneath me as we walked to the car from the desk with agreement ink not even dry yet. They sold it ? Amazing way to run a business imo
In the midst of me handling cash and multiple hour trips just to get a test drive. Plus I had handshake price and agreement went and got cash in hand called to double check it's availability then on the first opportunity to finally get a real look they sold it out from under me. broke their word and in my mind it was dirty and wasted my weekend.
Buyer beware , don't trust handshake or verbal agreements even if they say it's standard procedure to force the deal prior to even getting a test drive.
Unwanted service contract somehow appeared in my deal - hoopdi.com
Check your paperwork, these guys tried to hammer in a third party extended warranty into my deal. Worse yet, it was overpriced and useless.
Better yet, go somewhere else.
Bad vehicle, hard time getting ahold of someone, couldn't fi - EKP2004
If I could give them a zero, I would. We bought a 2012 Dodge Grand Caravan from them on October 1st. They were nice enough to let us give them $700 of our $2,000 the day we got it and then the other $1,300 of it 3 weeks later. However, on our way home with the new van, I realized that the van had extreme difficulties making it up hills. Then, on October 2nd (yes, the very next day) the van had problems starting. It would try to start but not start. After a few times trying, the van finally started. We called our salesmen to find out how we could get those things fixed. After almost a week of being promised a return phone call we FINALLY got through and took the van back to be looked at on October 11th. We got our van back on October 27th or 28th and when their mechanic went to start it for us and it did the exact same thing it was doing before we took it to them. They told us to go ahead and take it home and see how it acted. Well, from repeatedly having to try to start it, the battery died. My 3 boys missed trick or treating because the van wouldn't start. We attempted numerous times to call with no return calls. We then called the finance company to file a complaint since the van was still not fixed. We told them we didn't want it. It was having too many issues, they weren't being fixed, and the van was too expensive to be having all these problems. The next day they came out and replaced my battery and tried to dismiss the issues with acceleration with it being a van and the size of motor. The starting issue was still not fixed and was taking more than 5 minutes to get started. We refused to pay the remaining $1300 until the van was fixed and we had a title (after more than 45 days we still did not have a title). The last straw was when I went out to start the van, after 6 minutes of trying to start it, it started, and instantly smelled very strongly of burning wires. When we opened the hood there was smoke coming from under the hood. I was very upset about how we were being strung along and the lack of a safe, reliable vehicle so I called and yelled at a lady there. It was very immature of me and I now regret it and did write her an apology note. Since we still were not having luck with getting the van fixed we called and filed another complaint with the finance company and again told them we didn't want this vehicle, it had too many problems. Finally, on November 21st we got a call from the Blackwell office stating they were going to buy our van back. It was a huge relief that I didn't have to worry about paying for a van that was going to cost a fortune to fix. We already put some of our money into it trying to figure out what was wrong with it. We just found out today that they will not give us our $700 back because it has been longer than 45 days since we purchased the vehicle. With as many problems as we had with the vehicle and with them as far as calling back or just keeping us updated I feel this is ridiculous. I guess I should just be happy we didn't give them the other $1300. There were a few other problems that I think are pretty bad as well but this was the biggest problem we had. I will never recommend Blackwell and will readily tell them of all the problems they gave us. $700 is nothing to a dealership but is a big deal to people with 4 kids who work their butts off for what they have. Now we have to save another $700 to have our $2000 down payment for a vehicle at a different dealership.
St. Peter's Auto Group O'fallon Mo - ScubaSteve123
Overall good experience. I Had a few issues on a trade-in but the general manager Matt was really helpful and correcting issues. Matt cut a check for $2109 for a clerical error and another $500 for half my original. Down payment and another $25 for DMV late fees. Matt kept his work and went out of his way to make the situation right. They corrected and helped with everything said they were going to. Matt had one of the team bring me my title so I could get the vehicle registered and all is good!
Go Literally Anywhere Else! - Chris Slinkard
Bought a vehicle off of them on January 9th for $7,500. I was almost going to buy a warranty but Don said that if anything major bad happened in the first two weeks they would take care of it. Drove the vehicle approximately 150 miles over 5 days when the motor lost oil pressure. I immediately pulled the vehicle over and checked the oil to make sure it had oil in it and started the motor back up after putting a quart of oil in it and the oil pressure returned however the check engine light was on and there was a rattle in the motor. I contacted Don and he said they would take care of it and they came and picked the vehicle up the following Tuesday. Don said most likely the loss of oil pressure was caused by the screen was clogged causing it to say that it had lost oil pressure. I was told it was taken to a mechanic where everything was fixed. When I picked the vehicle up and drove it home you could still here the ticking noise and they had the vehicle for about a week and a half to make sure it was fixed. When I contacted Don again he said he would forward the message on to his boss and he would contact me, the boss never contacted me. I then took the vehicle to three different mechanics to see if anyone could tell me definitively what was wrong with the motor and two said it could be the lifters but wouldn't know for sure unless the motor was taken completely apart and even then the bill would be $3,000 or replace the motor for $7,000. I had the engine oil changed twice to see if that would help and then had a cleaning additive added to the motor drove it for 500 miles to see if that would help and it did not. I took it to another service center who had worked on many of the motors this vehicle has to which he said it was the cam that was vibrating and literally destroying itself. At this point I contacted Driven Auto Sales to speak to Eric the owner but he refused to talk to me and had the person I spoke with send my phone call to the manager's voicemail. I left the manager a voicemail and he didn't respond within a day. I then texted Don the salesman again and said that I had left his manager a voicemail and if no one wanted to contact me I would be contacting the better business bureau. Don told me to contact the manager right then to which I did after about 20 minutes when I could while I was at work. At this point I am wanting to get them to pay for half of the new motor or do something to help me out since their sales rep Don said anything major happens in the first two weeks they will fix it an this whole ordeal occurred literally 5 days after purchasing the vehicle when I had drove it about 150 miles. I first tried to explain that I literally within the next year or so will be looking to buy two additional vehicles to replace two more that I have that I would like to change but he quickly said that's the future what do we need to do now to that I started talking about the whole situation and he remembered what had happened and that they had come and picked up the vehicle and fixed the screen and I said yes but the motor was making a tapping/banging noise at that point and it wasn't fixed which he replied how could he be sure that I didn't run it low and not check the motor which I said I had driven it all of about 150 miles and at that point he became belligerent and said may I speak. Said that I had bought the vehicle as is and that after I drove it off the lot it wasn't their issue. I said yes but Don his sales person state that anything that happened within the first two that was major they would fix which I said I consider the motor a major thing which he agreed. I agree that if this had happened two or three months down the road he would be right but his sales rep said two weeks which this happened 5 days after I purchased the vehicle. He then stated I didn't hear Don say that I have never heard him say that I wasn't there but yet they picked it up after 5 days when it had the problem that they didn't fix. He said in a hostile way that they would not participate in putting in a new motor which I said that wasn't what I was asking but he became very hostile and stated that they would not participate since this was two months ago. I tried to tell him that indeed that was two months ago but this all happened five days after I purchased the vehicle and it wasn't fixed then and that Don his sales rep stated two weeks and he said I should be talking to Don or Eric to which I said I did they both directed me to you. He said he remembers something over a month ago about this Don mentioned it to him I said yes I contacted Don who said he would let you know and you never got back with me. He stated they might help get me a discount on service but they were not going to participate. I said that's your final word you are not going to participate and he said yes. I stated that I would let everyone know how I was treated and that is exactly what I am doing now. I'm asking them to live up to their word which they are not. Over the last 4 years I have purchased and/or sold a 03 chevrolet truck, 06 ford truck, 16 ford mustang, 06 acura tl, 06 infiinit g35, 97 nissan pathfinder, 99 ford ranger, 90 mazda miata and I plan on buying more vehicles which will not ever come from Driven Auto Sales. I wasn't even going to ask them to replace the whole motor (which they should because their sales rep made the two week guarantee) just help pay for half of the motor. Go somewhere else because they are the reason why used car salespeople have a bad reputation. I am putting a new motor in a vehicle for $5,000 that I purchased for $7,500 and drove it 150 miles for 5 days.
Courteous Professional Service - Farmguy
Called dealer about a truck listed on their website. Salesman I spoke with was very courteous and knowledgeable. I decided to visit the dealer and ended up purchasing the truck. Great service and love my new truck!
PROCEED WITH EXTREME CAUTION!!!!!!!!!!!! - b1824
BUYER BEWARE!!!! This dealership sold me a vehicle with 29, 200 miles that failed after less than two weeks of operation. The sales person (Christy) was great, however, my experience with her employer was less than desirable. I am fresh out of a bankruptcy and could not afford the cost of an extended warranty and felt the car would be reliable for a reasonable amount of time prior to needing any moderate to major repair. The car was a 2006 Mustang GT that had aftermarket performance parts installed. One of these components was the throttle body (brand new) and unbeknownst to me, it needed to be professionally "tuned" in order to function correctly. After a bout a week or longer I did some city/stop and go driving and the car died on me several times almost getting me hit at a red light. I had a diagnostic performed and was told there was an issue with the throttle body assembly. I immediately submitted this information to the dealer and they informed me that the car had been sitting a while and the throttle body just probably needed to be cleaned and serviced and that my in house warranty only covers "internally lubricated parts." After several minutes of back and forth, the sales manager Joe agreed to have the throttle body cleaned and told me he felt this would resolve my issue. I dropped my car off as planned and upon checking on the status, I was then told by the office manager that nothing was wrong with the throttle body and that since it was a performance part it will need to be tuned to operate correctly with the vehicle. Several calls later, I found out this was in fact the issue and that professional tuning can run $110-150 dollars an hour and can take up to 4 hours. The manager didn't even have enough decency to come out and speak to me when I picked up my car, as he sent one of the porters out with my keys. None of the performance modifications were made by myself and existed on the vehicle prior to me purchasing. I feel as if the dealer should stand behind their cars and any "tuning" that needed to be done as a result of their advertised "extras" should have been done prior to selling the vehicle. In addition, the staff ,aside from my sales person, was very nonchalant, unfriendly and lackadaisical to say the least. I can admit that I did decline their extended warranty however; I highly doubt it would have covered aftermarket parts placed on the car by the previous owner. At any rate, they basically turned their back on me and told me it was my problem. I am a well informed consumer and fully understand the ramifications of not getting additional coverage's however; I do not feel its reasonable for a vehicle to fail or need several hundred dollars worth of professional work done less than two weeks after buying the vehicle. I have purchased over 16 cars in my life time, and I have never had to make any repairs on any car purchased after less than two weeks of use. I had hoped their reputation, rapports, and relationships meant more to them, but at this point I have no choice but to share my experience. The car looks great, head turning show room floor muscle car...that can only be ran on the highway after two weeks of use. If you visit the BBB's website, you will also see other reviews similar to mine regarding this dealership. I have also searched other websites and found reviews eerily similar to my own story. People purchase a car, then shortly after they have issues and the dealership refuses to stand behind their product/vehicle. To add insult to injury, they keep reiterating that I declined an extended warranty; however they never address the fact that an extended warranty probably doesn't cover AFTERMARKET AND PERFORMANCE PARTS INSTALLED BY THE PREVIOUS OWNER. In all fairness, they sold me a very nice car and I will not claim that it is a lemon, however; they did sell me a car that proved not to be reliable only after less than two weeks of use. Buying from this dealership will be a crap shoot in my opinion. They have really nice cars, but do not expect them to stand behind them. As a last ditch effort, they also keep reminding me that I put close to 900 miles on the car which has absolutely nothing to do with the matter. It is a car, I have a life, yes its been driven...all xxxxx to avoid accountability in my opinion. I will dedicate a portion of my life to sharing my experience I had with this company. Thank you for reading my review!
scam artist - JKey2015
1.0 star rating
I wish I could give these scammers zero stars. Do your research from buying this company. My boyfriend went to buy a car today in hopes of trading in the car he bought from Lane 1 2 years ago and found out that the car was worth nothing because it had structural damage and this was NEVER disclosed to us when we bought the car. Always ask for a car fax and never buy from this company full of scam artists! I just read other reviews and this has happened to more than just us. It's how they do business. These guys are not to be trusted.
AMAZING!!! - Rileydawn89
Came in after seeing the commercial and was approved for a beautiful Nissan! I wouldn't shop anywhere else. I will send all my friends here. Mikal was Very professional and friendly and made me feel very comfortable and was well informed about the vehicle. Ask for him! You won't regret it.
Salesman Marty Robinson - Gunner65250
Overall, my experience with GMT in Florissant, Mo wasn't bad. The only issue I have is with a specific salesman. His name is Marty Robinson. He was very attentive in the whole selling process but as soon as I took delivery of my vehicle, he became VERY uninterested in any type of follow up service. He told me my truck came from a different lot and would need time to mail the spare set of keys since I lived so far away. That was in November and it's not the end of February. It may not seem like a big deal but it's a chipped Key that the dealer will have to program for me since GMT won't supply the one MARTY ROBINSON promised
THE WORST PLACE AROUND - Gtyler97
I spent 3600 I got from when my first car was stolen on one of Dans cars 3600! For its engine to blow after their 'three month warranty'
Turns out the car a mazda protege5 2003 was a scrap car he bought for 500 and I was xxxxxx out of 3600 dollars