It was a pleasant and inviting opportunity with a comfortabl - Nash06
Danil the sales rep was ver informative, helpful and made sure we understood everything that was going on. I applaud the team and thanks again for a new start.
Absolutely Fantastic - Z4_Roadster
I went through sales with Dennis Schaffner, Finance with Rick Riccio , Service with Jennifer Burke, Parts with Brian Fisher, There is no doubt that this is the A Team of Autohaus. They all mae you feel at home, Like stay a while, talk about things, enjoy every moment, get professional openions.
With Best Regards,
Albert L stone
Helpful, organized, responsive, and dependable - Linda S
In a rather frightening accident, I'd totaled my car and all of a sudden found myself without transportation. From the care, consideration, and attention to the nice, nice, nice (did I say "nice"?) Motortrend-certified 2008 A4 with fewer than 60K miles, all the way to the 5-hour soup-to-nuts process (from online car-identification to credit application, to and through delivery), these guys had my back. Joel Hauk, Bryan Snyder, and Don Thoele are my Dream Team.
2nd fusion - jwade1236
I totaled my car a month back, and was in the market for a new car. Because I dealt with Richard the firstt time, and had great service, I came back and bought another one from him.
Very satisfied - burns1969
They put me in the vehicle of my choice not one they chose for me this was a experience I wasn't used to but a very satisfying one.
Sparks Motors was the real deal for me! - E-Lady
I was nervous about getting the best deal on a used car. I went to almost all the local dealers and then I finally tried Sparks. They really do "blow you away" with a good deal, No hassles. Real honest owner there. I was treated with respect and got the car loan with a great rate that I needed. Fast and easy experience!!
Awesome Service - chris495
We came in today and talked with matt....he is probably the coolest guy ever....he got right to the point and we handled business....i like that everything remain professional and realistic...this was a perfect experience....I give this place a 10 out of 10 for sure.........
And we got a really cool "Warson auto plaza" ball cap---pretty official!!!
highly recommend - Donald B
I have purchased 2nd vehicle a Nissan titan 2005 crew cab SE in 2014 with Kugman Motors.
GREAT QUALITY & Good Price..highly recommend great truck
Ask for Robert Lee JR. - Ljenks89
The car I got is really nice, but I really think having Robert help us find something made it such a great experience. He never made us feel rushed and was very professional and friendly! Nothing like those other dealerships...I'd go back...I can't say much more about the car I got since I've only had it two days...but really the fact that Robert was so helpful would make me come back for my next car.
Thank you for staying late to help us Robert Lee JR.!
Don't know yet!!! - crystallynn31
I have to say they were truly nice people. I do have a few problems with my car but They are supposed to take a look at it. So we will see how all goes.
Love The Team - ToofDoc
Purchased my first preowned Lamborghini, second brand new Lamborghini, and now my 3rd brand new Lamborghini with Lambo STL. Had a wonderful experiences and Brian, Mark, Graham, and JJ and they are ALWAYS accommodating to my needs and wishes. Great team to work with and to build a relationship with. Will always return here to purchase my new Lambo!
THANKFUL - Cotinna Blackmon
I couldn't ask for a better experience with this company. Patrick was more than helpful, honest and understanding. Thanks again Auto Center St. Charles and Auto Center Nissian Wood River. You guys ROCK
Awesome Customer Service - Nora P.
I was greeted by Harold. He was very friendly and professional. He made my experience with Hollywood a great one. He answered all my questions. I recommend this place!
Disappointed - H2 Hummer Owner
Im not here to bash/trash the place. I am just disappointed I was not disclosed of problems with my vehicle (H2 Hummer) I purchased. They were very helpful on trading in my car (in which I seriously got hosed) but I was OK with because it didn't fit my needs anymore. I was very understanding with the hours I spent waiting for my vehicle to be returned from a father in law of the owner. This was a two day process. Then waited an additional 2 1/2 hours for inspection. I tried the ac/heat...it seemed to work but it was unseasonablity warm so it was hard to determine. I was told both work and no issues with the vehicle. About 10 miles down the road I had a "service message pop up", its a used vehicle so I can understand that but was a bit disappointed I was not informed of it. The history on the message shows it has been alarming for some time, just has been reset (cleared). Then a week later, cold front moved in...I turn on the heat. I get 68 degree air blown on me and the defrost vent. No heat. I tried contacting Image Auto more than three times and sent an email. No response. I wasnt going to "complain" I just wanted customer courtesy.."Did you know about this?" Am I not doing something right to get heat? Why would you sell me something and not disclose to me. Its going to take over two weeks to repair this and approx $2000. I am pretty sure they were aware of that and why I was not disclosed to me, I now have to travel with my kids with no heat...extremely dangerous on cool mornings when windows fog up. I was a good, honest, sincere customer and feel like I was crapped on. That's why I dubbed my review disappointed because things were very good till I assumed ownership.
Great experience - nermina moalla
We are very pleased with our experience in purchasing 2015 Volkswagen Jetta. There was a minor scratch, but they took care of it and fixed it. I will definitely come back and i will certainly recommend my friends to this place.
There's no such thing as an honest car dealer! - rnh1987
I will start off by saying I am very disappointed in this business. My fiancée went into Hubler looking for a nice dependable Mustang that he could not only drive daily but also take to car shows with me and our 3 year old. He explained to the salesman that we had purchased a vehicle from another used car lot a few months prior and had been completely mislead. Though the salesman seemed sympathetic it seems we may have been deceived again. The first red flag should have been while signing the papers for his new car the mechanic came and informed him that he had to take the car to the shop and replace the brakes. At this point he had already test drove the car, the car ran fine and braked fine. He didn't think anything of them replacing the brakes. He figured he could trust them. The vehicle ran great for the first 3 days then the check engine light comes on. He took it and had the codes run. It comes back with several problems. So obviously the codes had been cleared on the vehicle so they could get someone to buy the car. So far in the 2 weeks that we've owned the vehicle we've put close to $2000 into it and will have to put even more in within the next week as he has to go get the car tuned (again). It seems someone removed the tuner from the vehicle. Shady. We will never do business with Hubler again, in fact I doubt we will ever buy from another used car lot. This has completely ruined my faith in ever finding an honest car salesman.
I don't remember the name of the salesman off the top of my head so I will use the owner's name.
Nice experience - Nice ride
After a long search for a vehicle Auffenburg had the car I wanted at the right price. The salesman Kenny Chambers was very helpful in getting me in this car. When I start look for another purchase this will be one of the places I look.
Treated right - Wayner
Want to thank Doug & Ken for their time. The HHR runs great, everything works good, and getting @ 31 MPG.
Was a good experience.
Buyer beware. - Jonathan P Ruzicka
He has sold me an engine that doesn't work and would not honor it. he does not care about anybody but making a dollar is what he wants. I've talk to other customers who have read my reviews on his Facebook page and the same thing happened to them do not buy from this guy any good review is from someone he knows already. grow auto is a scam. And it's a crappy name too.
Vehicle not as advertised. Very shady company! - etcopy1
Bought a vehicle based on Gateways description and pictures 2 weeks ago. I live 1100 miles away, so I was trusting their word. What a big mistake!
Vehicle was listed as a "fresh restoration in May 2016". The salesman(Brad at the Tampa branch)
assured me this car was in great "show" condition. On arrival, the vehicle barely started, had no turn signal lights, instrument cluster lights, console lights, reverse lights,or functioning horn. Fuse box is completely rusted out. Their description said it had a Holley 850 CFM carburetor, but it a 670 CFM, and it's shot. Transmission, power steering , and radiator all leaking. They attempted to plug up the leaks with gasket sealant. Some linkage under the vehicle was held together with a wire and bent nail. Both exhaust brackets broken. AC and heat had been ripped out of the vehicle. Emergency braking system completely removed. Rear leaf spring broken. Windshield washer system also completely removed. And the engine has a knocking noise. My mechanic gave me an estimate of nearly $7000 dollares to bring this vehicle just up to specs. I forwarded the estimate to Gateway per their request. 2 days later, they called me back and said their is nothing they could do for me. That I signed a sales contract, so I'm just xxxx out of luck. They say it's not their fault the previous owner told Gateway inaccurate information regarding this car. By the way, the previous owner was the car "restorer". And i use this word extremely loosely. I purchased this vehicle for almost $30,000. I didn't purchase a project car. I'm so disgusted with this company and customer relations. And based on other complaints on this website about them, this seems to be a common practice for them. I really hope people who read this shop somewhere else, and pass the word on to friends and family. Gateway Classic Cars is a SHADY, CROOKED , company!!!
Disgusting attempt to contact car salesman - disgusted
When you call to buy a car from a salesman and friend (that you have bought cars from for 30 years) and ask for him the receptionist wants to know what you want????????????? WELL LETS SEE YOU SELL CARS MAYBE ITS ANOTHER NEW CAR???? I am buying a new Nissan but probably NOT from Auffenburg!
great experience - lesleynielsen
great experience with this dealership - staff was very friendly and knowledgable - helped me find a great used car. love my new BMW. yes I would recommend this dealership to anyone looking for a vehicle.
Bad vehicle, hard time getting ahold of someone, couldn't fi - EKP2004
If I could give them a zero, I would. We bought a 2012 Dodge Grand Caravan from them on October 1st. They were nice enough to let us give them $700 of our $2,000 the day we got it and then the other $1,300 of it 3 weeks later. However, on our way home with the new van, I realized that the van had extreme difficulties making it up hills. Then, on October 2nd (yes, the very next day) the van had problems starting. It would try to start but not start. After a few times trying, the van finally started. We called our salesmen to find out how we could get those things fixed. After almost a week of being promised a return phone call we FINALLY got through and took the van back to be looked at on October 11th. We got our van back on October 27th or 28th and when their mechanic went to start it for us and it did the exact same thing it was doing before we took it to them. They told us to go ahead and take it home and see how it acted. Well, from repeatedly having to try to start it, the battery died. My 3 boys missed trick or treating because the van wouldn't start. We attempted numerous times to call with no return calls. We then called the finance company to file a complaint since the van was still not fixed. We told them we didn't want it. It was having too many issues, they weren't being fixed, and the van was too expensive to be having all these problems. The next day they came out and replaced my battery and tried to dismiss the issues with acceleration with it being a van and the size of motor. The starting issue was still not fixed and was taking more than 5 minutes to get started. We refused to pay the remaining $1300 until the van was fixed and we had a title (after more than 45 days we still did not have a title). The last straw was when I went out to start the van, after 6 minutes of trying to start it, it started, and instantly smelled very strongly of burning wires. When we opened the hood there was smoke coming from under the hood. I was very upset about how we were being strung along and the lack of a safe, reliable vehicle so I called and yelled at a lady there. It was very immature of me and I now regret it and did write her an apology note. Since we still were not having luck with getting the van fixed we called and filed another complaint with the finance company and again told them we didn't want this vehicle, it had too many problems. Finally, on November 21st we got a call from the Blackwell office stating they were going to buy our van back. It was a huge relief that I didn't have to worry about paying for a van that was going to cost a fortune to fix. We already put some of our money into it trying to figure out what was wrong with it. We just found out today that they will not give us our $700 back because it has been longer than 45 days since we purchased the vehicle. With as many problems as we had with the vehicle and with them as far as calling back or just keeping us updated I feel this is ridiculous. I guess I should just be happy we didn't give them the other $1300. There were a few other problems that I think are pretty bad as well but this was the biggest problem we had. I will never recommend Blackwell and will readily tell them of all the problems they gave us. $700 is nothing to a dealership but is a big deal to people with 4 kids who work their butts off for what they have. Now we have to save another $700 to have our $2000 down payment for a vehicle at a different dealership.
Excellent Group of Guys - DevSmith86
These guys are great at what they do. My credit situation isn't the best and they still got me in a car that I wanted with low miles and low payment. Couldn't have asked for a better experience!!!
DRIVEN IS THE BEST!!! - Callie Bauer
Driven auto sales always goes above and beyond to meet my car needs. Its nice to deal with a no hassel and honest dealership. The owner Eric Carmack was the most helpful and knowledgeable I've ever met in the car business. I recommend everyone to visit driven when your are car shopping. Thanks again to the entire Driven Family.
PROCEED WITH EXTREME CAUTION!!!!!!!!!!!! - b1824
BUYER BEWARE!!!! This dealership sold me a vehicle with 29, 200 miles that failed after less than two weeks of operation. The sales person (Christy) was great, however, my experience with her employer was less than desirable. I am fresh out of a bankruptcy and could not afford the cost of an extended warranty and felt the car would be reliable for a reasonable amount of time prior to needing any moderate to major repair. The car was a 2006 Mustang GT that had aftermarket performance parts installed. One of these components was the throttle body (brand new) and unbeknownst to me, it needed to be professionally "tuned" in order to function correctly. After a bout a week or longer I did some city/stop and go driving and the car died on me several times almost getting me hit at a red light. I had a diagnostic performed and was told there was an issue with the throttle body assembly. I immediately submitted this information to the dealer and they informed me that the car had been sitting a while and the throttle body just probably needed to be cleaned and serviced and that my in house warranty only covers "internally lubricated parts." After several minutes of back and forth, the sales manager Joe agreed to have the throttle body cleaned and told me he felt this would resolve my issue. I dropped my car off as planned and upon checking on the status, I was then told by the office manager that nothing was wrong with the throttle body and that since it was a performance part it will need to be tuned to operate correctly with the vehicle. Several calls later, I found out this was in fact the issue and that professional tuning can run $110-150 dollars an hour and can take up to 4 hours. The manager didn't even have enough decency to come out and speak to me when I picked up my car, as he sent one of the porters out with my keys. None of the performance modifications were made by myself and existed on the vehicle prior to me purchasing. I feel as if the dealer should stand behind their cars and any "tuning" that needed to be done as a result of their advertised "extras" should have been done prior to selling the vehicle. In addition, the staff ,aside from my sales person, was very nonchalant, unfriendly and lackadaisical to say the least. I can admit that I did decline their extended warranty however; I highly doubt it would have covered aftermarket parts placed on the car by the previous owner. At any rate, they basically turned their back on me and told me it was my problem. I am a well informed consumer and fully understand the ramifications of not getting additional coverage's however; I do not feel its reasonable for a vehicle to fail or need several hundred dollars worth of professional work done less than two weeks after buying the vehicle. I have purchased over 16 cars in my life time, and I have never had to make any repairs on any car purchased after less than two weeks of use. I had hoped their reputation, rapports, and relationships meant more to them, but at this point I have no choice but to share my experience. The car looks great, head turning show room floor muscle car...that can only be ran on the highway after two weeks of use. If you visit the BBB's website, you will also see other reviews similar to mine regarding this dealership. I have also searched other websites and found reviews eerily similar to my own story. People purchase a car, then shortly after they have issues and the dealership refuses to stand behind their product/vehicle. To add insult to injury, they keep reiterating that I declined an extended warranty; however they never address the fact that an extended warranty probably doesn't cover AFTERMARKET AND PERFORMANCE PARTS INSTALLED BY THE PREVIOUS OWNER. In all fairness, they sold me a very nice car and I will not claim that it is a lemon, however; they did sell me a car that proved not to be reliable only after less than two weeks of use. Buying from this dealership will be a crap shoot in my opinion. They have really nice cars, but do not expect them to stand behind them. As a last ditch effort, they also keep reminding me that I put close to 900 miles on the car which has absolutely nothing to do with the matter. It is a car, I have a life, yes its been driven...all xxxxx to avoid accountability in my opinion. I will dedicate a portion of my life to sharing my experience I had with this company. Thank you for reading my review!
great family dealership - plastic scoop
we just purchased our first car from indymotorsports and had a great experience. Great family dealership Dan and Lawrence were amazing.We have also used there detail service service several times very reasonable
AMAZING!!! - Rileydawn89
Came in after seeing the commercial and was approved for a beautiful Nissan! I wouldn't shop anywhere else. I will send all my friends here. Mikal was Very professional and friendly and made me feel very comfortable and was well informed about the vehicle. Ask for him! You won't regret it.