Excellent!! - Justin1000
I went to 5 Star Auto and I came out with exactly what I wanted atgreat price! Everyone was extremely friendly and couldn't have asked for a better first car buying experience.
Great Place to buy a car!! - chester311
These guys really know how to help out people who have had credit problems in the past!! I will be recommending them to all of my friends and family. Thanks!!
Absolutely Fantastic - Z4_Roadster
I went through sales with Dennis Schaffner, Finance with Rick Riccio , Service with Jennifer Burke, Parts with Brian Fisher, There is no doubt that this is the A Team of Autohaus. They all mae you feel at home, Like stay a while, talk about things, enjoy every moment, get professional openions.
With Best Regards,
Albert L stone
Totally Awesome - Sheilagreatday
Worked with Aaron Watley. Awesome person, friendly and wanted to help me find a car. The entire staff made me feel comfortable. Love the antiques and excellent customer service.
Helpful, organized, responsive, and dependable - Linda S
In a rather frightening accident, I'd totaled my car and all of a sudden found myself without transportation. From the care, consideration, and attention to the nice, nice, nice (did I say "nice"?) Motortrend-certified 2008 A4 with fewer than 60K miles, all the way to the 5-hour soup-to-nuts process (from online car-identification to credit application, to and through delivery), these guys had my back. Joel Hauk, Bryan Snyder, and Don Thoele are my Dream Team.
Outstanding service - John Roberts
If you are looking for a used car, consider this dealer. I cannot begin to tell you how impressed I am with their integrity, knowledge, business guideliness, and sheer desire to accommodate your needs.
Sparks Motors was the real deal for me! - E-Lady
I was nervous about getting the best deal on a used car. I went to almost all the local dealers and then I finally tried Sparks. They really do "blow you away" with a good deal, No hassles. Real honest owner there. I was treated with respect and got the car loan with a great rate that I needed. Fast and easy experience!!
Best dealership I have ever been to! - Kaitlyn Vrabel
I've been searching for a car for about six months and was rushed into buying a vehicle fast due to the condition of the car I was driving. I went to another dealership on Lindbergh and felt rushed/pressured into buying a car I wasn't comfortable with. It was recommended by my father that I meet up with Kelly, who my sister had worked with on finding a car as well. Within minutes of being at Suntrup, I felt totally at ease! Kelly was extremely knowledgeable on every car that she showed me, even down to the specialized hinges found on VW Beetles. I test drove a handful of cars and found the one that I loved, all thanks to Kelly and the amazing team at Suntrup! I especially loved the finance department and how helpful they were on purchasing my first car.
Awesome Service - chris495
We came in today and talked with matt....he is probably the coolest guy ever....he got right to the point and we handled business....i like that everything remain professional and realistic...this was a perfect experience....I give this place a 10 out of 10 for sure.........
And we got a really cool "Warson auto plaza" ball cap---pretty official!!!
Don't know yet!!! - crystallynn31
I have to say they were truly nice people. I do have a few problems with my car but They are supposed to take a look at it. So we will see how all goes.
highly recommend - Donald B
I have purchased 2nd vehicle a Nissan titan 2005 crew cab SE in 2014 with Kugman Motors.
GREAT QUALITY & Good Price..highly recommend great truck
Ask for Robert Lee JR. - Ljenks89
The car I got is really nice, but I really think having Robert help us find something made it such a great experience. He never made us feel rushed and was very professional and friendly! Nothing like those other dealerships...I'd go back...I can't say much more about the car I got since I've only had it two days...but really the fact that Robert was so helpful would make me come back for my next car.
Thank you for staying late to help us Robert Lee JR.!
2nd fusion - jwade1236
I totaled my car a month back, and was in the market for a new car. Because I dealt with Richard the firstt time, and had great service, I came back and bought another one from him.
Love The Team - ToofDoc
Purchased my first preowned Lamborghini, second brand new Lamborghini, and now my 3rd brand new Lamborghini with Lambo STL. Had a wonderful experiences and Brian, Mark, Graham, and JJ and they are ALWAYS accommodating to my needs and wishes. Great team to work with and to build a relationship with. Will always return here to purchase my new Lambo!
Good Car-Buying Experience - Ensur'n
We first inquired about a vehicle online, and received prompt response to our inquiry. When we went to the lot, the vehicle was as-described, the salesman (Tim) accompanied us on a test drive, and we were treated fairly during the negotiation. To complete a vehicle purchase can take several hours in some cases, but this one went pretty quick. We are satisfied.
Very satisfied - burns1969
They put me in the vehicle of my choice not one they chose for me this was a experience I wasn't used to but a very satisfying one.
Great experience ! - Jake8121
Harold was great, he spent all day working with me. Test drive after test drive until we found the truck we loved! Honest and friendly staff!
Needed a Car - Got a Car! - Richard Darling
Dave is a great guy and Grow Automotive is a wonderful business. I got financing even though my credit is bad. Paid my car off a year early because of the easy repayment options, and love love love my car! Jack, Chris, Dave and the whole gang are great folks and Dave knew exactly what car I needed before I did. These folks are the real deal and an asset to the community!
Perfect and informational - diablo
I talked to an employee today at this dealership and am very satisfied with the service. Have all the information I needed and some. The man I worked with even helped me find a car that is in my price range with the luxurys that I want in my car.
Non Responsive and no follow thru - JL Modeen
One of the worst customer experiences. Nic and Todd have no follow thru. Took 30 days to process a sale. Lost title. No help from corporate office.
If you enjoy working with those who crawl on the ground this is the right organization. All great until you sign the papers. Stay away.
Beware inspection team - Joseph D Gordon
The email I sent to Mazda about Auffenberg
I wanted to convey my very negative experience with purchasing and returning a Certified Pre-Owned 2013 Mazda CX-5 at Auffenberg in O'Fallon, Il. My wife and I purchased the vehicle yesterday, and we loved the vehicle. However, we got in it last night and, it didn't start. We figured it out that one of the key fobs was bad. Then, this morning I started the vehicle and the heat didn't work at all during the 45 minute drive. During this same time, the check engine light came on and the tpms light came on. I took the vehicle back to the dealer after work, and they showed the paperwork detailing inspection. I will say they did offer to fix everything. However, I don't have the time to keep dealing with it. Furthermore, and I told them when I took the vehicle back that I question the competency of their service department. In a 152 point inspection, these failures should have been caught and addressed. They charged me $447 to take the vehicle back, which I thought was ridiculous considering it was defective and not properly inspected. I spoke to the GM and he told me to pick something else or pay it and leave. I am a prison guard. So, it's not exactly easy for me to find time to car shop. I did extensive research to find this CX-5, and I am not about to pick something on a whim from a lot that is already suspect. However, I paid it because the main reason I bought the vehicle was the Mazda verified inspection, which to me seems like was shoddy at best, and i dont trust anything on their lot at this point. I write all of this to say, I love mazdas. My first two cars were mazdas, and I always had confidence in the Mazda name until today. I hope Mazda understands what their name brand means to some of us loyal to the brand, and how wreckless these dealers are putting Mazda's name on the inspection.
Thanks for taking the time to read this. I cannot believe dealerships are this short-sighted in today's social media age. They lost much more than $447 from my future business and that of our families friends, co-workers, etc. I hope this is more of a reflection of Auffenberg and not of Mazda
Disgusting attempt to contact car salesman - disgusted
When you call to buy a car from a salesman and friend (that you have bought cars from for 30 years) and ask for him the receptionist wants to know what you want????????????? WELL LETS SEE YOU SELL CARS MAYBE ITS ANOTHER NEW CAR???? I am buying a new Nissan but probably NOT from Auffenburg!
2013 Mustang needs $2200.00 in repairs only had for 16 month - John Sparks
Well it only took 16 months
for the car you sold me to
need $2200 in work done to
it. I purchased a Gotta
Have It Green 2013 Mustang
from your dealership last
year. I did test drive it
and then made the purchase.
The clutch was very stiff
and I did make the
observation to the sales
person. When buying a
manual transmission a firm
clutch petal is a good
sign. The next day when I
had a chance to drive it
for more than a test drive
the car would make a
terrible screeching noise
when down shifting in the
lower gears. I took the car
back and had GTM's
mechanics look at it. This
car had under 50K miles on
it when I purchased it. Of
course GMT said well it is
just a heavy clutch and you
have to get use to it. It
should wear in after about
600 miles. I was very
skeptical and asked after
24 hours if they would just
take the car back. Since I
had my reservations that
they were being straight
with me. Well they would
not of course and told me
that "well you bought it
now it is yours" It only
took 16 months for the car
to need a new clutch to the
tune of $2200. I will be
making people aware as much
as I can that my experience
at GMT was very poor. The
car has only had two oil
changes since I purchased
it and I did not drive the
car hard or even every day.
The rear pinion seal was
also leaking in less than 6
months after I bought this
car from GMT. This was
covered under the Ford 5 yr
60K mile warranty. The
clutch that I suspected
from the first day I had
the car will of course not
I plan to make many reviews
of GMT in a negative light
for selling me a ticking
time bomb. Luckly the
clutch failed when on a
slow residential street.
The car completely locked
up and died when the clutch
failed. If I had been
traveling at a high rate of
speed the end result could
have killed someone.
Good experience - easy - Gregdsimmons0
I just purchased my first used vehicle at this dealership. At first I was skeptical of buying a used vehicle but I must say the experience was better than expected. I arrived at the dealership just to look (I didn't have an appointment or anything) and they assisted me right away. The price was great and the loan process was surprisingly painless. I am really pleased with my purchase. I would recommend Imports Limited to anyone looking for a new car that is on a budget.
Great Service - Phelix1973
Bought a car from here. It was the best experience I had. Everything went smooth. Was was very impressed with service I received. Thanks again, Philip
Sold me a defective car - rp7682
I purchased a 2011 Mitsubishi Endeavor from Mattern Automotive back at the end of February. I took it home and within a week I had a problem with the shifter being stuck in gear when the car locking up and not being able to move. I called the owner and he towed it to a repair shop and had the shifter replaced no charge to me, which was great. The car was fine for a couple of months and the same problem happened again. I had not even put 3,000 miles on the car and I am already having to have it towed. So I towed to a friends shop who advised me that it was something with the transmission. He did not take a look at the transmission as it was not his area of expertise.
I immediately took it to a transmission shop. The transmission shop stated that you could tell that someone had looked at the transmission as most of the screws were missing. The car had a broken parking pawl and broken springs in the transmission along with a split transmission case. I had to get the transmission replaced and it costs me over 4K after parts and labor. I would never recommend this place to anyone looking to buy a quality used car.
great family dealership - plastic scoop
we just purchased our first car from indymotorsports and had a great experience. Great family dealership Dan and Lawrence were amazing.We have also used there detail service service several times very reasonable
Awesome Place to buy a Car - DJ
My husband and I have had a great experience buying a car from Lane 1 Motors! Karen our sales lady was great and went out of her way to help us get the financing we needed. Everyone else had turned us down. I personally couldn't be happier. I got a 2014 Kia Soul and love love this car.
Thanks Karen for making our car buying experience a great one. We will be back for another car or truck!
Treated right - Wayner
Want to thank Doug & Ken for their time. The HHR runs great, everything works good, and getting @ 31 MPG.
Was a good experience.