Awesome - Cooper4218
I'm so happy about my experience for the first time getting a car the environment was so good I always will recommend any and everyone here I just love everything about dat amazing vehicle
Top Reviewed Specialists At This Dealership
Great experience. Jake is awesome. - Mattotoole2
We went in there and were fortunate enough to have Jake Naughton help us with our vehicle. He was straight forward and genuinely wanted to help put my family in a vehicle that would be good for us. The process was smooth and he made sure that we were updated on everything at every point. Very thorough and a great guy. Eric in the finance department was awesome too. He did everything in his power to get us where are payments needed to be and actually got them lower than expected. We'll be back. Thanks!
Very satisfied - burns1969
They put me in the vehicle of my choice not one they chose for me this was a experience I wasn't used to but a very satisfying one.
Sparks Motors was the real deal for me! - E-Lady
I was nervous about getting the best deal on a used car. I went to almost all the local dealers and then I finally tried Sparks. They really do "blow you away" with a good deal, No hassles. Real honest owner there. I was treated with respect and got the car loan with a great rate that I needed. Fast and easy experience!!
Great selection of vehicles and they go above and beyond - Cargirl
Was extremely please with the service I received purchasing my new vehicle! The finance manager went over everything in detail and I left feeling extremely comfortable with my purchase. I will definitely be back and will send friends and family with no doubt they will have the same amazing experience as I did!
highly recommend - Donald B
I have purchased 2nd vehicle a Nissan titan 2005 crew cab SE in 2014 with Kugman Motors.
GREAT QUALITY & Good Price..highly recommend great truck
Ask for Robert Lee JR. - Ljenks89
The car I got is really nice, but I really think having Robert help us find something made it such a great experience. He never made us feel rushed and was very professional and friendly! Nothing like those other dealerships...I'd go back...I can't say much more about the car I got since I've only had it two days...but really the fact that Robert was so helpful would make me come back for my next car.
Thank you for staying late to help us Robert Lee JR.!
Love The Team - ToofDoc
Purchased my first preowned Lamborghini, second brand new Lamborghini, and now my 3rd brand new Lamborghini with Lambo STL. Had a wonderful experiences and Brian, Mark, Graham, and JJ and they are ALWAYS accommodating to my needs and wishes. Great team to work with and to build a relationship with. Will always return here to purchase my new Lambo!
THANKFUL - Cotinna Blackmon
I couldn't ask for a better experience with this company. Patrick was more than helpful, honest and understanding. Thanks again Auto Center St. Charles and Auto Center Nissian Wood River. You guys ROCK
Happy Customer - Beckymomof2
Purchased a car from Hollywood Motors last summer and couldn't have been more pleased with entire process. Everyone we worked with was so friendly and easy to work with. They answered all of our questions and our entire process was smoothly accomplished.
Great experience - Joe gilbert
Had a great experience dealing with the workers on finding a great vehicle for a great price. The owner had a wonderful mustache to go along with a wonderful buisness. I will buy my next car from image.
Great experience - nermina moalla
We are very pleased with our experience in purchasing 2015 Volkswagen Jetta. There was a minor scratch, but they took care of it and fixed it. I will definitely come back and i will certainly recommend my friends to this place.
There's no such thing as an honest car dealer! - rnh1987
I will start off by saying I am very disappointed in this business. My fiancée went into Hubler looking for a nice dependable Mustang that he could not only drive daily but also take to car shows with me and our 3 year old. He explained to the salesman that we had purchased a vehicle from another used car lot a few months prior and had been completely mislead. Though the salesman seemed sympathetic it seems we may have been deceived again. The first red flag should have been while signing the papers for his new car the mechanic came and informed him that he had to take the car to the shop and replace the brakes. At this point he had already test drove the car, the car ran fine and braked fine. He didn't think anything of them replacing the brakes. He figured he could trust them. The vehicle ran great for the first 3 days then the check engine light comes on. He took it and had the codes run. It comes back with several problems. So obviously the codes had been cleared on the vehicle so they could get someone to buy the car. So far in the 2 weeks that we've owned the vehicle we've put close to $2000 into it and will have to put even more in within the next week as he has to go get the car tuned (again). It seems someone removed the tuner from the vehicle. Shady. We will never do business with Hubler again, in fact I doubt we will ever buy from another used car lot. This has completely ruined my faith in ever finding an honest car salesman.
I don't remember the name of the salesman off the top of my head so I will use the owner's name.
Treated right - Wayner
Want to thank Doug & Ken for their time. The HHR runs great, everything works good, and getting @ 31 MPG.
Was a good experience.
Buyer beware. - Jonathan P Ruzicka
He has sold me an engine that doesn't work and would not honor it. he does not care about anybody but making a dollar is what he wants. I've talk to other customers who have read my reviews on his Facebook page and the same thing happened to them do not buy from this guy any good review is from someone he knows already. grow auto is a scam. And it's a crappy name too.
Nice experience - Nice ride
After a long search for a vehicle Auffenburg had the car I wanted at the right price. The salesman Kenny Chambers was very helpful in getting me in this car. When I start look for another purchase this will be one of the places I look.
Awesome 99 Mustang Build - mrgcars
Todd and Nic took an extra video I needed to make my purchase of my 99 Mustang a reality. I am in the car business as well and Gateway website pictures and videos are amazing! I received my car from the Illinois store to Dallas, TX in 6 days. Lost sleep all them days....As far as the car....I had to fix the idle air control valve a couple of days after I received it. Other than that, everything else is working fine. I absolutely love my new toy!!! I know it had an expensive battery and the antenna unfortunately it didn't make it to me. Overall it's still a amazing high performance build from the ground up. Awesome Sound System. just vibrates the whole car with the bass. JUST A AWESOME BUILD!! For the owner who sold me this amazing machine! My hats off to you sir! Thank you for the reasonable price! Thanks everyone who helped me. A shout out to Pete! of Rite Transport for calming my nerves down.
Highly recommend - kmuroll
This was my 3rd time going through the process of purchasing a car - but 1st time actually buying one on my own. Imports made the experience as easy as I imagine it can be made. Long day after all of the paperwork, but it was worth it. Very happy with my car.
Disgusting attempt to contact car salesman - disgusted
When you call to buy a car from a salesman and friend (that you have bought cars from for 30 years) and ask for him the receptionist wants to know what you want????????????? WELL LETS SEE YOU SELL CARS MAYBE ITS ANOTHER NEW CAR???? I am buying a new Nissan but probably NOT from Auffenburg!
Bad vehicle, hard time getting ahold of someone, couldn't fi - EKP2004
If I could give them a zero, I would. We bought a 2012 Dodge Grand Caravan from them on October 1st. They were nice enough to let us give them $700 of our $2,000 the day we got it and then the other $1,300 of it 3 weeks later. However, on our way home with the new van, I realized that the van had extreme difficulties making it up hills. Then, on October 2nd (yes, the very next day) the van had problems starting. It would try to start but not start. After a few times trying, the van finally started. We called our salesmen to find out how we could get those things fixed. After almost a week of being promised a return phone call we FINALLY got through and took the van back to be looked at on October 11th. We got our van back on October 27th or 28th and when their mechanic went to start it for us and it did the exact same thing it was doing before we took it to them. They told us to go ahead and take it home and see how it acted. Well, from repeatedly having to try to start it, the battery died. My 3 boys missed trick or treating because the van wouldn't start. We attempted numerous times to call with no return calls. We then called the finance company to file a complaint since the van was still not fixed. We told them we didn't want it. It was having too many issues, they weren't being fixed, and the van was too expensive to be having all these problems. The next day they came out and replaced my battery and tried to dismiss the issues with acceleration with it being a van and the size of motor. The starting issue was still not fixed and was taking more than 5 minutes to get started. We refused to pay the remaining $1300 until the van was fixed and we had a title (after more than 45 days we still did not have a title). The last straw was when I went out to start the van, after 6 minutes of trying to start it, it started, and instantly smelled very strongly of burning wires. When we opened the hood there was smoke coming from under the hood. I was very upset about how we were being strung along and the lack of a safe, reliable vehicle so I called and yelled at a lady there. It was very immature of me and I now regret it and did write her an apology note. Since we still were not having luck with getting the van fixed we called and filed another complaint with the finance company and again told them we didn't want this vehicle, it had too many problems. Finally, on November 21st we got a call from the Blackwell office stating they were going to buy our van back. It was a huge relief that I didn't have to worry about paying for a van that was going to cost a fortune to fix. We already put some of our money into it trying to figure out what was wrong with it. We just found out today that they will not give us our $700 back because it has been longer than 45 days since we purchased the vehicle. With as many problems as we had with the vehicle and with them as far as calling back or just keeping us updated I feel this is ridiculous. I guess I should just be happy we didn't give them the other $1300. There were a few other problems that I think are pretty bad as well but this was the biggest problem we had. I will never recommend Blackwell and will readily tell them of all the problems they gave us. $700 is nothing to a dealership but is a big deal to people with 4 kids who work their butts off for what they have. Now we have to save another $700 to have our $2000 down payment for a vehicle at a different dealership.
St. Peter's Auto Group O'fallon Mo - ScubaSteve123
Overall good experience. I Had a few issues on a trade-in but the general manager Matt was really helpful and correcting issues. Matt cut a check for $2109 for a clerical error and another $500 for half my original. Down payment and another $25 for DMV late fees. Matt kept his work and went out of his way to make the situation right. They corrected and helped with everything said they were going to. Matt had one of the team bring me my title so I could get the vehicle registered and all is good!
PLEASE TAKE YOUR HARD EARNED MONEY ELSEWHERE - RICKY
Bought a Mitsubishi eclipse from these guys in December didn't collect it till the following day when i got it home and parked in the quiet surroundings of my home i started to hear a rattling for the engine. The battery died on me had to use my truck to jump start it. the following day the back break was out i Didnt want it to leave me on the road so i went by auto zone they checked the battery it was no good so i bought a new one. Took the vehicle back they took it to a shop had it there for a approximately 2 weeks then called me saying it was ready. Half way home the rattling was back so i took it back they kept it another week then call saying its ready i went to pick it up and guess what the noise is now even worst so i spoke with this jeff the salesman that say he has to talk to a guy by the name of Eric the boss. They called me the day after came by my house pick it up keep it for a week then called back now this is a month and i have not have or even been able to drive this car saying they cant get the the horrible rattling out the car so i can come get it. When i went this jeff guy gonna tell me that they collected my money i have to fight with them to get the title that i have a xxxxxx vehicle that i made a down payment on that they sold me that i have not had since the sales. Now he's telling me its my problem as they not fixing it or gonna even give me another vehicle of the same value. Then gonna say thats how business goes sometime. People you have been WARNED!!!!!
Courteous Professional Service - Farmguy
Called dealer about a truck listed on their website. Salesman I spoke with was very courteous and knowledgeable. I decided to visit the dealer and ended up purchasing the truck. Great service and love my new truck!
PROCEED WITH EXTREME CAUTION!!!!!!!!!!!! - b1824
BUYER BEWARE!!!! This dealership sold me a vehicle with 29, 200 miles that failed after less than two weeks of operation. The sales person (Christy) was great, however, my experience with her employer was less than desirable. I am fresh out of a bankruptcy and could not afford the cost of an extended warranty and felt the car would be reliable for a reasonable amount of time prior to needing any moderate to major repair. The car was a 2006 Mustang GT that had aftermarket performance parts installed. One of these components was the throttle body (brand new) and unbeknownst to me, it needed to be professionally "tuned" in order to function correctly. After a bout a week or longer I did some city/stop and go driving and the car died on me several times almost getting me hit at a red light. I had a diagnostic performed and was told there was an issue with the throttle body assembly. I immediately submitted this information to the dealer and they informed me that the car had been sitting a while and the throttle body just probably needed to be cleaned and serviced and that my in house warranty only covers "internally lubricated parts." After several minutes of back and forth, the sales manager Joe agreed to have the throttle body cleaned and told me he felt this would resolve my issue. I dropped my car off as planned and upon checking on the status, I was then told by the office manager that nothing was wrong with the throttle body and that since it was a performance part it will need to be tuned to operate correctly with the vehicle. Several calls later, I found out this was in fact the issue and that professional tuning can run $110-150 dollars an hour and can take up to 4 hours. The manager didn't even have enough decency to come out and speak to me when I picked up my car, as he sent one of the porters out with my keys. None of the performance modifications were made by myself and existed on the vehicle prior to me purchasing. I feel as if the dealer should stand behind their cars and any "tuning" that needed to be done as a result of their advertised "extras" should have been done prior to selling the vehicle. In addition, the staff ,aside from my sales person, was very nonchalant, unfriendly and lackadaisical to say the least. I can admit that I did decline their extended warranty however; I highly doubt it would have covered aftermarket parts placed on the car by the previous owner. At any rate, they basically turned their back on me and told me it was my problem. I am a well informed consumer and fully understand the ramifications of not getting additional coverage's however; I do not feel its reasonable for a vehicle to fail or need several hundred dollars worth of professional work done less than two weeks after buying the vehicle. I have purchased over 16 cars in my life time, and I have never had to make any repairs on any car purchased after less than two weeks of use. I had hoped their reputation, rapports, and relationships meant more to them, but at this point I have no choice but to share my experience. The car looks great, head turning show room floor muscle car...that can only be ran on the highway after two weeks of use. If you visit the BBB's website, you will also see other reviews similar to mine regarding this dealership. I have also searched other websites and found reviews eerily similar to my own story. People purchase a car, then shortly after they have issues and the dealership refuses to stand behind their product/vehicle. To add insult to injury, they keep reiterating that I declined an extended warranty; however they never address the fact that an extended warranty probably doesn't cover AFTERMARKET AND PERFORMANCE PARTS INSTALLED BY THE PREVIOUS OWNER. In all fairness, they sold me a very nice car and I will not claim that it is a lemon, however; they did sell me a car that proved not to be reliable only after less than two weeks of use. Buying from this dealership will be a crap shoot in my opinion. They have really nice cars, but do not expect them to stand behind them. As a last ditch effort, they also keep reminding me that I put close to 900 miles on the car which has absolutely nothing to do with the matter. It is a car, I have a life, yes its been driven...all xxxxx to avoid accountability in my opinion. I will dedicate a portion of my life to sharing my experience I had with this company. Thank you for reading my review!
scam artist - JKey2015
1.0 star rating
I wish I could give these scammers zero stars. Do your research from buying this company. My boyfriend went to buy a car today in hopes of trading in the car he bought from Lane 1 2 years ago and found out that the car was worth nothing because it had structural damage and this was NEVER disclosed to us when we bought the car. Always ask for a car fax and never buy from this company full of scam artists! I just read other reviews and this has happened to more than just us. It's how they do business. These guys are not to be trusted.
AMAZING!!! - Rileydawn89
Came in after seeing the commercial and was approved for a beautiful Nissan! I wouldn't shop anywhere else. I will send all my friends here. Mikal was Very professional and friendly and made me feel very comfortable and was well informed about the vehicle. Ask for him! You won't regret it.
Salesman Marty Robinson - Gunner65250
Overall, my experience with GMT in Florissant, Mo wasn't bad. The only issue I have is with a specific salesman. His name is Marty Robinson. He was very attentive in the whole selling process but as soon as I took delivery of my vehicle, he became VERY uninterested in any type of follow up service. He told me my truck came from a different lot and would need time to mail the spare set of keys since I lived so far away. That was in November and it's not the end of February. It may not seem like a big deal but it's a chipped Key that the dealer will have to program for me since GMT won't supply the one MARTY ROBINSON promised
Don't go here for anything!!! - Volkswagen
Run as fast as you can in another direction! The owner Dan is shady and a liar. I bought a vehicle on October 5th and before giving him any money he wrote up a contract which we both signed listing what needed to be fixed first (check engine light, seats, top etc.) I stated I really wasn't sure about purchasing the vehicle because I wanted a black one he said he would paint it for $500. Dan kept telling me the car was already fixed on most of the issues throughout the next few weeks and kept playing games not giving me the car. He had me with tons of gas driving to his shop saying that he's going to give me the car then suddenly it wasn't there or a secretary took the keys or he was going to drop it off to me yet I had no answer. I finally spoke with one of his mechanics at his shop and he told me the vehicle had never been worked on and have been sitting there the entire time and Dan actually dropped off the keys when he told me the secretary had took them. After I found out he had been lying to me and it was already almost November I contacted my lawyer to create a new contact with one final attempt before taking him to court. He agreed to the terms of the new contract which was mostly just reinstating everything on the previous contract as well as new terms where he must communicate and be truthful and I must know where the car is and when it is being worked on and it must be done by a specific date. Of course it's later in November Dan brings me the car and work is still not completed. On top of that an additional piece of the car has been broken off and he pretended he didn't know what happened. I ended up with proof from Bommarito that he had broke the part off himself and requested for a quote over a week before he ever brought it to me. While waiting to take him to court I have had to pay hundreds of dollars out-of-pocket just to make the vehicle drivable. I am not the only person that he has done this to their tons of reviews about this place all over the Internet with similar experiences. Please do your research before getting near this place, just don't do it. The guy tries to lie has a way out of everything if you have already purchased a vehicle from here or have to deal with him for any reason make sure to record all conversations.