Excellent service - Rita
Sam Kim provided superb service with courtesy and extremely helpful behavior. I am very happy to know Sam and will go back to him for service again and will recommend to others as well.
Sam thanks for making my RX buying experience so seamless and enjoyable.
Service Specialist James Maniketh - Dr. Joseph N Kanianthra
I have been a regular client of Pohanka Lexus Chantilly from where I had bought my Lexus vehicles and where I get them serviced on a regular basis.
One of their service specialists is Mr. James Maniketh. I consider him one of the best specialists they have. I have repeatedly placed my vehicles in his hands for all the service needs. I find him to be an exemplary and most professional expert they have who provides the best advice to keep my vehicle in tip-top shape always. I get his prompt call to remind me of the required maintenance on a regular basis. Any other needs are attended to by him promptly when I take the vehicle to him with the request for any needed check ups. One of my main concern always is safety of the vehicles - whether it be air bags or tires. James is very knowledgeable about all the issues related to safety. As a vehicle safety engineer I am impressed by his knowledge of safety technologies and any technical issues related to vehicle safety. His familiarity with the Lexus vehicles and their most advanced safety technologies is a blessing for customers who have to rely on the service specialists for their service needs. Thank you, James for the many years of service you have provided for my Lexus vehicles at Pohanka Lexus Chantilly
beyond excellence - kat<3
Mar Roble his a great person ! he care about the job but most specially the client , he give his personal experience and explain everything that you'll need to know. he is one of a kind im really glad that he was the one that i bought my car with! his really reliable and understanding . usually most of the sales associate will lie to you about the product that their selling but Mar did not he'll explain everything that you wanna know nor show it to you. he is a kind of person that you can trust and he'll give you alot of choices he will help you with alot of this specially if you really wanna pursue to get the car. he'll give you his best shot to get to the deal that you want. I really appreciate his help and patience with me cause i'm the hardest person to persuade but he really did a great job and give what he have promise!
and now im enjoying my lexus n200t because of him once again thanks mar i hope you'll became manager soon because you deserve it! godbless you!!
Good Fast Service - Nina123
The gentlemen who take the cars in and send them to be repaired are knowledgeable and try to give the fastest help available. Loaner cars are easily given if the problem solving and repair is lengthy. I am always happy to have my car repaired there.
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