Best Service Ever - Woodrow
I made an appointment with Dawn Swanson to bring my Mercedes Sprinter 2500 in for a driveability issue. When I arrived ( which was late, because my Verizon GPS had taken me approx. 13 minutes in the wrong direction ), I was written up and my Van was taken in immediately. The technician verified my issue, replaced the part needed and then test drove my vehicle to confirm the repair. Never in my life have I been treated with such respect and consideration as I was treated by Dawn, Jorge, Alvaro and Tyler. I feel that Mercedes Corporation should ask EuroMotorcars Sprinter in Rockville, MD to train the other Mercedes Service Centers on how to operate a Service and Parts Department. I purposely drove several hours out of my way to come to Euromotorcars Sprinter Service Center because they were reccommended very highly by another customer of theirs. This is the 4th Mercedes Sprinter that I've owned. I now will drive further from where I live to PURCHACE my next Sprinter and I will only bring my Sprinter to Euromotorcars of Rockville, MD to have serviced. I had only purchaced my Sprinter from anther Dealership because it was hours closer to my home.