Another quality experience! - Snowden family
We just traded in our ML350 that we loved....for a great looking C300. Thanks to Barry London for suggesting the car that was in inventory...it truly is going to be a fun ride! Going from the SUV to a C class was not something I had thought of, but the entire team made it easy.
Very Pleased - Suru
. Look forward to having my other MB serviced at this dealership. Edwin Cortez is a superb service advisor. And I was very very pleased with the service I recently received at this dealership.
Most pleasant car buying experience - noell rebelez
My wife and I change cars quite frequently, so we have had our fair share of nightmare experiences. We have mostly owned Audi, but decided to take a look at the Mercedes, as they have gone through a redesign as of late. Enter Eric Scott. As we explained to eric, we were new to the models, services, and brand as a whole. He took the time to thoroughly explain the differences between the models, and guided us to the vehicle that would best fit my families needs. I never felt rushed, pressured, or over whelmed. Eric really believes in customer service, and will go that extra mile to ensure your total satisfaction. If you are in the market for a Mercedes benz, do yourself a favor, and ask for eric scott.
"Mike Made The Difference!" - O Johnson
When I reached Mercedes-Benz of Alexandria, Mike Prati met me on the lot. He was not pushy and worked with me at my pace. He answered all of my questions and concerns with patience and led me to the car that I purchased. Before I left the lot, he made sure that I knew the features that would be of greatest interest to me and did not overload me with information, but promised to provide further instructions at a time when most comfortable for me. I wanted to get in and out quickly, and Mike made it happen! I am extremely pleased with my car. Mike Prati's customer service was exceptional and he made the purchase of the vehicle a wonderful experience. A great salesman!
Richard Slater is excellent. He is professional and honest. - GustoMan
Richard was instrumental in my decision to purchase the ML 63 AMG. This is an expensive purchase, but a dream vehicle for me and Richard didn't pressure me, answered ALL my questions with integrity and honesty. Richard is friendly and has good product knowledge especially given all the intricate options offered. Richard is a real professional and I look forward in working with him for future purchases.
Professionalism - nika333
Zach Baum is a very competent person, friendly and courteous at all times. He listens carefully and executes the issues at hand thoroughly and in a timely fashion.
Individuals like Zach are indeed an asset to MB Germantown and I wish Zach all the successes in his future.
Aroon Datta (Customer)
Tony got me a Tiger of a good deal on my new Mercedes - AMG
Tony Zelaya answered every question that I had and worked hard to reach an agreement that was fair to everyone. He earned my trust early on in the process and still has it. Everything he said has proven to be true. I am thrilled with my new car.
Good sales & services experience - CINCYFAN
I purchased a CPO vehicle and had a very good experience w/ salesman Yamil Abed. He was responsive to my questions, professional, courteous, and easy to work with. I'm very busy and Yamil was respectful of my time and worked to make sure he was available when it was convenient for me. I've reached out to him a few times since purchasing the car and he's continued to show the same traits, even after the sale.
Could I have haggled and walked out to try and knocked a little more off the price, probably. But at the end of the day, we made a good deal for all involved. I got a good price on the specific car I wanted, they worked with me on the trade-in, and everyone was happy. I work in downtown and really don't have time to play games going back and forth etc. Yamil was a good partner in the car buying process.
My only complaints are that the dealership is located in Tysons Corner (you know how fun that traffic can be) and I ended up taking the car to my detailing shop for some additional paint correction and chip repair. That said, I probably would have done that anyway because I wanted it perfect...or as perfect as a two-year old CPO car can be.
I recommend Mercedes-Benz of Tysons Corner and Yamil Abed.
Mohammed Islam - Akash
I was in your dealer. I have excellent experience . I bought CLA and GL450. Your sales person was highly skill about car. I really loved your dealer. I talked Mr Zabed Chowdhury. He is very sill about car and professional .i highly recommend to my friends and family.
Sales and leasing consultant
Mercedes-Benz of Hagerstown
Sales and Leasing Consultant