Professional and knowledgable service - Killmon77
Barry London was friendly, accommodating, professional and very knowledgable. He took time to explain all the features of the car and made sure all our questions were answered. He was never "pushy" and respected our time.
Top Reviewed Specialists At This Dealership
Sales and Leasing Consultant
Sales and leasing consultant
Great Experience at Mercedes-Benz of Alexandria - Richard A.
Mercedes Benz of Alexandria has been great in taking care of all the MB's I have bought from them. Purchasing a new MB is an easy experience if you ask for Kathy Pines. She is friendly and personable and will assist you in getting into the right Benz for you. I just bought my newest SLK earlier this and she worked a great deal for me. I have always received great service when my Benz needs it's check-ups. My service advisor I had for years on my vehicles is no longer there but when I brought my new SLK in for its first A Service I was greeted by Patrick. He was great and I have confidence he will take great care of my SLK.
Happy - Matt519
We were very happy with the dealership's willingness to work with us to come up with a price that was acceptable on a vehicle with all of the equipment we desired. Krista was kind, understanding and worked to ensure that we were taken care of fully. The process was smooth and hassle free. We will be returning to consider Mercedes when we purchase another vehicle. The GLC we purchased is an outstanding vehicle. We just took it on it's first road trip to the mountains of Pennsylvania and it performed above and beyond expectations.
First Mercedes-Benz - Nrose
I've been searching for the perfect car for my daughter for the past two months. I stopped by Mercedes-Benz Of Fredericksburg late on a Wed night, and I was fortunate to meet their Sales Consultant, Marcus Martin. I explained my buying considerations and Marcus showed me the GLA250, which I loved for it's styling, interior comfort and technology, safety features, and performance. Specifically, I loved the sporty styling, fuel economy of 35 MPG Highway, backup camera with wide angle view, navigation system and control feature, and responsiveness of the 4cyl engine. Marcus not only helped me find the perfect car, but he helped me save almost $10K by showing me an immaculate 2016 GLA250 certified pre-owned with just 4400 miles. Without this savings, it would have been more difficult to purchase a Mercedes for my daughter. I credit Marcus with finding me the right car and the right deal, with no haggling, after less than 20 minutes on the lot. When it came time to complete the paperwork and financing, Marcus and Dave Bowers (Finance Manager), were both extremely professional, knowledgeable, and helpful in explaining the process and quickly moving us to completion. There was no pressure to purchase services I didn't want, but all add-on options were carefully explained. Dave was even able to help me save some additional money by shopping for a low finance APR which was .75% below my best rate from my bank. My experience at Mercedes-Benz Of Fredericksburg was exceptional, and I owe my positive response to the great product and the outstanding service provided by my Sales Consultant, Marcus Martin. I definitely recommend you visit this dealership and ask for Marcus. He'll do his best to support your goals.
Great buying experience - Vassago
If you are in the market for a new Mercedes, than you cannot go wrong with Euro Motorcars in Bethesda. I am now on my 3rd purchase from Eric Scott and I could not be more pleased with the service and buying experience that is provided. They car buying process is made simple and you are treated like one of the family; Eric takes the time to talk you through and answer any questions you have, without the sense of being rushed or pushed in any way.
Excellent sales/ Customer Service / James McDonald - Denise watson
I recently purchased a 2017 CLA 250 I could not be more happier with my purchase. I was referred to James McDonald by my sister, he made my purchase so easy. With his experience, warm smile and pleasant customer service it made it so comfortable for me to decide on my purchase even when I wasn't sure what I wanted. I would definitely refer him to anyone who would be lookin to purchase a car from Mercedes Benz.
BEST EXPERIENCE EVER!!! - rswannc
This was one of the smoothest car buying experiences that my husband and I have ever had. Our Sales Rep Ginny Marshall was extremely helpful, thorough with information about the car that we were interested in, and she exercised great patience with us in our decision making, as well as, every question we had pertaining to our car.
We would HIGHLY recommend buying your Mercedes from there because they do care about you and your care buying experience.
Thanks so much Ginny for making the purchase of our vehicle FLAWLESS....
First Time Mercedes Buyer - New Mercedes Buyer
Dwayne Smith fielded my initial call, quickly established a relationship and remain connected throughout. He identified vehicles that met my needs and kept open lines of communication during negotiations. He educated me without being condescending and brought Nam Su in to assist with final negotiations working to make sure I got the best deal. Both classy and helpful gentlemen.
A few disappointments were that I had to navigate the traditional negotiation process where decision makers were not speaking with me directly and leasing parameters were brought in at the final stage. I didn't expect this from a Mercedes.
Why does product come out in a worse state then before - Dina2016
Would not recommend.
Went in for tires and the tires came out worse then when it went it.
Top off: the wait is so horrible.
Mercedes-Benz of Hagerstown