Overall excellent buying experience - Richard E Taylor
No pressure, fair price, professional and pleasant
In particular, Shannon Dorian was a delight to work with. She was knowledgeable and friendly. She focused on our objectives, rather than simply pushing the inventory. She made purchasing a car a fun experience with no risk of buyer's remorse.
My first service experience - bevstanley
My appointment was right on time the representative was knowledgeable and very helpful. He assisted me with the purchase of an prepaid maintenance program and my car was finished right when he said it would be.
Knowledgeable, courteous, Friendly and helpful. - Patricia Johnson
Teddy Parker was helpful and listened to us when we explained what we wanted. He directed us to the model that we really liked and his courteous,friendly manner was much appreciated. I would recommend Mr. Parker to anyone wanting to buy a new car.
Best car buying experience! - harper1080
I had a great buying experience with Eric Scott. I usually dread entering a dealership, but Eric made the buying process easy. He took his time and helped me find the perfect car that met all my needs. I never felt rushed. Eric is extremely knowledgeable and believes in great customer service. I look forward to purchasing my next vehicle with him. Thank you! If you are looking at purchasing a Mercedes Benz from only the best, look no further and contact Eric Scott.
Awesome is an Understatement! - MJn3wc@rALLG0D!
If you want professionalism that makes you feel powerful, comedy to help ease buyer's woes, and top-notch customer service to ease your mind, then choose Mercedes-Benz of Alexandria for your next vehicle! My experience with Avi Baider was cosmic; Rudy Shirley was meticulous and careful to hear everything I desired; Arnold Brown was patient, persistent, and very reassuring to me as a new buyer; and Debbie Hannon was more than kind and knowledgeable and put the icing on the cake with the magic she worked! This team made my first MB purchase the best ever. From the moment I began email correspondence and then once I walked in, I was greeted with kindness and warmth. I didn't feel too much pressure (I mean they worked hard to get me in my new 2016 C300, fully loaded at the price I wanted), but I received just enough to be serious about the decision I was making. I didn't even see the car before getting it, but it was because I trusted the staff SO much, that they knew exactly what I wanted. DON'T GO ANYWHERE ELSE! This dealership is awesome!
Great Service - ML350 owner
Went in looking for an SUV, inside of 10 minutes found the exact one I was looking for. This is my second car from this dealership, both great experiences. AC is a super sales person who takes care of the individuals he is working with. You'll do well to ask for him.
Tony Zelaya! 1st Class All The Way!! - JesusisLord1
Tony Zelaya is first class all the way! He is very sincere in his dealings with you. I have been patronizing this dealership since when it was known as "Herb Gordon Mercedes Benz" and I have always found the staff to be approachable and professional.
The addition of Tony to the sales team at Mercedes Benz of Silver Spring will only enhance the great atmosphere there.
Tony was very helpful in helping me secure a good car, good financing and gave me lot of recommendations.
I will recommend Tony Zelaya to any one in the market for a car. He genuinely has your best interests at heart!
Very, very positive car-buying experience - PFlynn
My wife and I worked with Dwayne Smith (salesperson) and Kosta Sarakinis (sales manager) and I can't say enough good things about the experience we had. Dwayne was polite, timely on his follow up, tactfully persistent (but not too persistent) and worked tirelessly to get my wife and I the MB GLS 450 we wanted at a financial cost we could live with. Kosta worked closely with me on the final cost details and I was very happy with the deal we received. Dwayne followed up after the sale to ensure we were happy with our purchase (anyone know of any other sales reps who do that anymore???) and I'd highly recommend MB of Tysons Corner and Dwayne/Kosta specifically to anyone who's looking for a positive car-buying experience. And of course the quality of Mercedes-Benz speaks for itself.
The worst car ever - Vic1
I bout a c450 amg brand new so many transmission problems you would never believe. Never recommend this place this place is worst ever ever
Mercedes-Benz of Hagerstown
Sales and leasing consultant
Sales and Leasing Consultant