We keep coming back - gardenguy
We just took delivery of our third Mercedes from Barry London, and, as expected, the entire experience was first-class. Barry treats us, and I am sure all his customers, with courtesy and professionalism, and he makes certain that every detail is taken care of before we travel to Hagerstown to take delivery. Before we left, we asked Barry to send us the new brochures for the 2017 E-class when they are available, because it will be time for my wife to have a new vehicle, our fourth.
I always get excellent service when I go to American Service - carman2016
My service manager is Hugh and he is always professional and explains everything in detail. I always get a phone call or text letting me know that my car is ready.
Hands-On, Convenient, and All Around Great Experience - MB-GLC-RH
Working with Gabriel McCloud at Euro Motorcars made buying a new Mercedes an easy choice. He took care of all of the details and made the process very easy and fast. Gabriel was up front with all of the information I needed and made himself available throughout. There was no pushy sale; he and Euro Motorcars are all about the relationship and they live up to it.
"Mike Made The Difference!" - O Johnson
When I reached Mercedes-Benz of Alexandria, Mike Prati met me on the lot. He was not pushy and worked with me at my pace. He answered all of my questions and concerns with patience and led me to the car that I purchased. Before I left the lot, he made sure that I knew the features that would be of greatest interest to me and did not overload me with information, but promised to provide further instructions at a time when most comfortable for me. I wanted to get in and out quickly, and Mike made it happen! I am extremely pleased with my car. Mike Prati's customer service was exceptional and he made the purchase of the vehicle a wonderful experience. A great salesman!
Richard Slater is a lifesaver! - andhat88
I'm so happy with my purchase! Richard understood the financial situation I was in and did everything to turn my bad situation around. He listened to what I needed/wanted rather than just try to sell me anything. I'd definitely come back to get another car :)
Fantastic! - JAC
Jonathan was fantastic, gave me a no hassle loaner car, prompt assessment of my car and returned when promised!
Facilities clean and inviting!
Ask for Tony Zelaya - NG
My wife and I bought a new 2016 GLE 350 from Silver Springs dealership ... one week in, we love the car. I am sure we will continue to enjoy the ride for years to come. What made our experience great was working with Tony Zelaya. First and foremost, he is polite and respectful... in an environment where both the buyer and the seller are trying not to lose money, things can get a little....chippy. However, if one the parties maintain their cool, things turn out to be a lot smoother. Tony is very savvy and understands this well. He is willing to work with his customer, and pretty much do anything that's in his power to help him or her - after several rounds of negotiations, Tony got us a good deal that we felt comfortable with. Leaving the dealership with a new car, we didn't feel swindled. Second, Tony is knowledgeable about the product he's in the business of selling i.e. his cars. He said he "treats this as if it were his own business", which is great because it gives some insight into his commitment. For a customers point of view, it's quite assuring. I would recommend Tony to anyone looking for a good car buying experience... go to Mercedes Benz of Silver Spring and ask for Tony Zelaya.
Very, very positive car-buying experience - PFlynn
My wife and I worked with Dwayne Smith (salesperson) and Kosta Sarakinis (sales manager) and I can't say enough good things about the experience we had. Dwayne was polite, timely on his follow up, tactfully persistent (but not too persistent) and worked tirelessly to get my wife and I the MB GLS 450 we wanted at a financial cost we could live with. Kosta worked closely with me on the final cost details and I was very happy with the deal we received. Dwayne followed up after the sale to ensure we were happy with our purchase (anyone know of any other sales reps who do that anymore???) and I'd highly recommend MB of Tysons Corner and Dwayne/Kosta specifically to anyone who's looking for a positive car-buying experience. And of course the quality of Mercedes-Benz speaks for itself.
Mohammed Islam - Akash
I was in your dealer. I have excellent experience . I bought CLA and GL450. Your sales person was highly skill about car. I really loved your dealer. I talked Mr Zabed Chowdhury. He is very sill about car and professional .i highly recommend to my friends and family.
Mercedes-Benz of Hagerstown
Sales and leasing consultant
Sales and Leasing Consultant