A Few Of Our Toyota Certified Techs

Very helpful! Prompt service and friendly staff. Accommodating to my needs! Would refer to friends! Prompt service and friendly staff. Accommodating to my needs! Would refer to friends! More

by CAROLYN.KUSEL Verified Customer Verified Customer

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Always friendly and knowledgeable. I feel like they treat me like family. Thank you for making it easy to cast for my car. I feel like they treat me like family. Thank you for making it easy to cast for my car. More

by Jusfroggy Verified Customer Verified Customer

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I am someone who prefers to do my own vehicle maintenance but Krista called me with an awesome oil change deal I could not refuse. I am impressed with the professionalism the staff shows and the video of par but Krista called me with an awesome oil change deal I could not refuse. I am impressed with the professionalism the staff shows and the video of parts that need replacing is nice too and I enjoy the chocolate chip cookies with each visit ! More

by dan9322001 Verified Customer Verified Customer

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John was a nice guy but I don't think I'll be back at Andrew Toyota ever again. When I take my car to any shop I expect a loaner vehicle. Luxury car dealers do it so does that mean I should go buy a Cadi Andrew Toyota ever again. When I take my car to any shop I expect a loaner vehicle. Luxury car dealers do it so does that mean I should go buy a Cadillac or Mercedes? I shouldn't have to get picked up by Enterprise car rental when the parking lot has hundreds of cars for sale. I think it's terrible to be forced to pay $200+ for a rental and then come back and pay for the service I received. More

by Clint Rodgers Verified Customer Verified Customer

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Excellent experience. It was easy to make a convenient appointment and I was waited on right away. The service staff was very friendly and professional. They were honest i It was easy to make a convenient appointment and I was waited on right away. The service staff was very friendly and professional. They were honest in what my car needed and didn't try to talk me into getting a service that I really didn't need. Honesty is a very important reason that I have continued to have my car serviced there for many years. I really like the video that is taken while my car is being serviced . In that way all is very transparent. So when I need something serviced in the future, I know it is the truth. This adds to the honesty that keeps my coming back. Thank you for your continued excellent service. More

by portwoodjewell95 Verified Customer Verified Customer

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Went in for an oil change and noted a squeaking sound and requested the brakes be checked. The tech suggested it was a problem with the sway bar, quoting a $900 repair. I declined to do it and priced out oth requested the brakes be checked. The tech suggested it was a problem with the sway bar, quoting a $900 repair. I declined to do it and priced out other quotes, which were a maximum of $300. Much more concerning is that it does not appear the brakes were checked at all. When I later replaced them 90 days later, the driver's side brake pads were worn well beyond what one would expect in that period, causing the metal-on-metal noise which I originally reported. Had the service technician performed a brake check as requested, this would have been plainly apparent. I do not believe this occurred, and I was assured at the time of service the vehicle was safe to drive. Had I known the degree of wear and tear on the brakes, I would have made different decisions about driving the vehicle and would have asked Andrew Toyota to service the brakes. It appears that the diagnostic fee I paid was not performed at all, and the brakes were never checked. I will not be servicing my vehicle there again. An easily identifiable problem was not assessed or addressed. More

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Cody was awesome-and the techs were amazing able to fix and diagnose an issue with my 06 4runner. Highly-rated and diagnose an issue with my 06 4runner. Highly-rated More

by BRYANRECH Verified Customer Verified Customer

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I am very much appreciated for the entired workers in maintenance specially Zee. I couldn’t forget when I need help about my tire has nail on my tire and I don’t know where to ask when I called Zee answe maintenance specially Zee. I couldn’t forget when I need help about my tire has nail on my tire and I don’t know where to ask when I called Zee answer phone and I’m so happy he tells me to bring my car at the dealer and he will take care right away so thankful so much when times I need help so badly More

by Geramay Verified Customer Verified Customer

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Great experience. Fast and friendly service. Good snacks, coffee and soda in the waiting area. Fast and friendly service. Good snacks, coffee and soda in the waiting area. More

by sm5667 Verified Customer Verified Customer

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Cristian was professional and up front with vehicle pricing. Greatly appreciated! Andrew was extremely helpful with setting up and explaining how to use the Toyota App. Andrew was also very helpful sho pricing. Greatly appreciated! Andrew was extremely helpful with setting up and explaining how to use the Toyota App. Andrew was also very helpful showing us our new Tacoma and pairing our phone to our new vehicle. A really nice experience! More

by ADYSLAND Verified Customer Verified Customer

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