Reason for Visit: Sales (New)
I recommend this dealer: Yes
Employee(s) Dealt With: Adam Whitener
My Review of Paramount Hyundai:
I just had to take a minute to express my heartfelt appreciation for everything you’ve done to make our experience of purchasing a new 2012 Hyundai Elantra Limited from your dealership a true delight!! From the initial internet inquiry down to the delivery of our new car – you exemplified the kind of sales professional consumers hope for when they begin to consider the purchase a new vehicle. My wife & I appreciated the way you gave us several different choices; new & pre-owned. The ONE thing you were willing to do for us was to quote us a PRICE!! This was something that I was unable to get any dealership to do for us.
This was important to us, because the dealerships which did contact us – including where we originally purchased our trade-in, 2008 Hyundai Sonata Limited, were located approximately 1-2 hours away from us. I’ve come to realize my TIME is precious and once spent can’t be redeemed, so we were looking to engage the dealership(s) that not only said they believed it – but displayed it!! Paramount Hyundai certainly did!! We also appreciated the manner in which Lindsay & Tammie stayed in touch with us to make sure we were receiving the information needed to make a well-informed purchase.
The icing of the cake though was yesterday. Your preparation & attention to detail, your patient manner in dealing with my questions, your knowledge of the vehicle and the manner in which you made me feel about the overall experience. I also appreciated the involvement of your Sales Manager – Chris Pridgen. His willingness to help make the deal come together spoke volumes of the spirit of teamwork displayed at Paramount. As you can imagine – I’ve experienced my share of “back & forth” in the negotiation process – often feeling intimated & worn down by it all. NOT SO YESTERDAY!! When it appeared we might be at an impasse, you didn’t allow everything to “drag on” – you immediately got Chris involved and within a few minutes everything was worked out!!
All I can say is that in the future – regardless of the kind of car we’re looking for – YOU CAN COUNT ON US TURNING TO YOU and the TEAM at PARAMOUNT for our 1st CHOICE!! May God continue to bless all you do to honor Him by helping people with the purchase of a automobile.
Sincerely,
Jimmy Lancaster
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