Adam Yoder at Wissler Motors

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Adam Yoder

My Review of Wissler Motors:
The customer service that I experienced was great. I bought a 2004 Dodge Caravan and it was immaculate! If I didn't know what car models came out when at a glance you would have thought this car was brand new. That said the dealer did an incredible job of servicing the vehicle before I bought it so that I was getting a quality product. I dealt with Adam Yoder who I would highly recommend. He was professional and friendly as he showed us several vehicles that we might have been interested in. He was also very timely in getting the paperwork turned around after he sold us the vehicle. For any one looking for a used car I would highly recommend this dealer. Because with them you know that you are getting a great product with quality service.

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Ryan Skoulatos, Adam Yoder, James Yoder

My Review of Wissler Motors:
I mostly dealt with Ryan, who was great to work with and very knowledgeable about cars and the Wissler Product. Ryan made the process very easy and smooth. I would most definetly recommend Wissler and Ryan to friends and family.
The reason why I have given Wissler and Ryan high remarks is because customer service is so hard to find. This was everyones first priority. Thank you very much, John

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Ryan Skoulatos, Adam Yoder, James Yoder

My Review of Wissler Motors:
I had a horrible experience at another dealership they tried to push me into a Jeep that had very high miles and did not tell me it was a rental car. I paid for a carfax report and found that out. After that I spoke to a dear friend and she told me about Wisslers Motors and they took time and did not push her into anything. They talk to her to find out what she was looking for and she found a Jeep Liberty and has had this for about 5 years and is just thrilled with her purchase. I took her advise and drove to Wisslers, walked into their showroom and I felt very at ease, I looked at a Jeep and they tried to get me into the car but it did not work out financially, I was crushed, The finance manager told me what they would approve me for and we went from there, I left the dealership that evening not knowing what to do. The next day I recieved a call from Ryan the saleman (who by the way is a wonderful person) stating to me they will find a car to meeting my needs. I am pleased to say I am a prowed owner of a 2008 chevy HHR and it is wonderful. I will never go to any other dealership these guys are great. Best Experience of a Lifetime. Thank you so much.
Elaine Wickes

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Chuck Adams, Jonathan Campbell, David Diehl, Ryan Skoulatos, Adam Yoder, James Yoder

My Review of Wissler Motors:
Had an overall friendly and positive experience with Wissler motors. They were not overly pushy about selling a vehicle but were always available to answer questions. Once I made the decision to purchse a vehicle the paperwork process was quick and easy and explained well.

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Chuck Adams, James Yoder, Adam Yoder

My Review of Wissler Motors:
Pro's:
I found my truck online at Wissler Motors. After seeing the truck and reading the review I called and asked to have photos taken of the under carriage as I live in Vermont and stopping down at the dealership that was 350 miles away was a bit out of the question. Chuck put the truck up on the lift and took about 30 photos. I now had a clear picture of the truck. I spoke with him over the course of a couple of weeks via phone and email asking more questions. Chuck and the other members of the team answered all of my questions and concerns. Finally I made a deposit over the phone. I was nervous about doing this sight unseen and asked that my deposit be refunded should there be something mechanically wrong with the car, they agreed. When I arrived I inspected the car and took it for a test drive. It was just as nice as they said it was.

Overall this was a positive experience and I would recommend shopping at Wissler Motors for your next car.

P.S. The shop was immaculate.

Cons:
Although they accommodated me for a longer period (3 Days), they said they would only hold a car for 24 hours with a deposit. I personally find this unacceptable. If I am willing to make a $500 deposit and already have financing lined up, as I did, I feel a seller should be more accommodating. I might have put a deposit sooner, possibly on Monday instead of Wednesday, had this not been an issue. I am only talking about a weeks time.

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Chuck Adams, James Yoder, Adam Yoder

My Review of Wissler Motors:
I am very happy with service that I and my boyfriend received from these guys at Wissler Motors. I purchased a 2007 Chevrolet Equinox and I am pleased with my purchase. I loved how these guys didnt give up on us and did all that they could to make this transaction work for us. I highly recommend Wissler Motors to all that is considering purchasing a vehicle.

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Adam Yoder

My Review of Wissler Motors:
In November, we purchased a used car from Adam Yoder at Wissler Motors. We couldn't be happier with the car and the service we received from Adam. The car was very clean and his service was excellent. Adam was very friendly, easy to work with, and able to find a car that fit our needs and our budget. After visiting several dealerships throughout Lancaster County in the weeks prior to our purchase, I can say, without hesitation, that the service we received from Adam at Wissler's was the best. While other dealerships pressed us to make a decision or tried to push us toward more expensive cars, Adam seemed more interested in finding the right car to fit our needs. When I need my next car, my first call will be to Adam at Wissler Motors.

We have also used Wissler Motors for service on our 1998 Voyager. In fact that is one of the reasons we even considered looking at Wissler when we starting looking for the car. The service we received from the service department was also top-notch and reasonably priced.

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Adam Yoder, James Yoder

My Review of Wissler Motors:
Everyone that we worked with at Wissler Motors went out of their way to provide a positive experience as we purchased our minivan. I was a bit apprehensive buying my first used car, but Devin, James, Adam, and Kevin were all really helpful, honest, and understanding our our needs (and wants). They promptly took care of some suggestions regarding cleaning up the interior of the car and did a great job. They gave us a very fair price and were never pushy but always willing to answer questions. Great job Wisslers!!

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Chuck Adams, Josh Kneisley, Ted Morelock, Jason Musser, Gary Shenk, Becky Waltemyer, Adam Yoder, James Yoder

My Review of Wissler Motors:
This Dealership deservrves an "A" for the entire experience. From the very first day we were treated with the highest of respect. They went above expectations to secure our desicion to purchase our used vehicle. Even after the purchase the Customer Service was just as amazing as the original purchase experience. This dealership needs to be commended on their level of quality of service and support to customers and potential customers. I honsestly think Wisserlers is one of Pennsylvanias #1 car dealerships.

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Becky Waltemyer, Adam Yoder

My Review of Wissler Motors:
This was my first time buying a car and I have to say that it was an overall great experience! I felt welcomed from the beginning by Becky, who was so helpful and more than willing to make sure my experience was a positive one! I was very pleased with how laid back it was when it came to test driving the car. I didn't feel any pressure from anyone while checking it out and was happy I got to go out and test drive it alone to really get a feel for everything. Though the car was not ready to be taken home the day that I test drove it, I was able to come back at the end of the week to see all the changes they made to the car. During that week, Becky stayed in contact with me to set up an appointment time and to answer any questions I had about the repairs being done to the car. I felt confident that the car would be done at the end of the week like she said. There were still a few things that needed to be done when we came back for it at the end of the week, which ended up making the process take a little longer but the maintenance crew did work very diligently to have the car done on the day that we wanted to take it home so I was definitely impressed with that. The paperwork seemed to take the longest and sometimes I was unsure what was going on with it. The price of the car ended up being a little over our intended price range, but I felt it was the perfect fit for me and was worth the extra amount. Becky gave me a very nice tour of the dealership and I was very impressed with how nice it is! It's very clean and very accommodating! Adam was also very helpful with the paperwork and patient. I felt very welcomed by everyone I encountered at Wissler Motors and felt that it was just a great first time buying experience! I definitely recommend others to come here and to work with Becky if possible! Between her and Adam, I felt that my experience can't be matched anywhere else!

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