Adrian Najera

Unfortunate change in the service dept policy The people at CJ Wilson Service are nice, very professional. I have no issues with the staff or the work done. But a recent change in charging policy The people at CJ Wilson Service are nice, very professional. I have no issues with the staff or the work done. But a recent change in charging policy now have me going elsewhere for service. CJ Wilson service has begun charging a "$135 diagnostic fee" for them to look at your car. I was told "they might be able to apply some of that diagnostic fee to the repair" if I decide to have the work done. Isn't having a service department look at your car part of the reason why you take it to them to start with? I declined, went elsewhere and the entire repair cost me $45. More importantly, my Miata is 14 years old, no one has ever looked at it except a Mazda dealer, because of the diagnostic fee they're charging I went elsewhere for service and found good work at a good price. Their change in policy opened the door for me to take my car somewhere else. I'll be back for an oil change, but any other work I'll go to a service department that I don't get charged for them to "look" at it. More

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Great very good experience, people are nice and efficient. Out less than 2 hours. Oil change was done and the service people professional. Help me by puttin very good experience, people are nice and efficient. Out less than 2 hours. Oil change was done and the service people professional. Help me by putting on my licensed plates. More

by TAYLOR.MILDRED Verified Customer Verified Customer

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As usual- the service is flawless Courteous. Thorough. Polite. The CJWM staff is the height of professional. Never a dodges question or unexplained item. Never a job that is other than Courteous. Thorough. Polite. The CJWM staff is the height of professional. Never a dodges question or unexplained item. Never a job that is other than done right. More

by TOMD1968 Verified Customer Verified Customer

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ALWAYS RIGHT Always my cx-9 needs service, this is the place to go for. Good service and people to deal with. No problems about them or dealer. Plus the waiting ar Always my cx-9 needs service, this is the place to go for. Good service and people to deal with. No problems about them or dealer. Plus the waiting are is so comfortable and always refreshments. More

by Jose R. Verified Customer Verified Customer

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Car Specialist I really like C J Wilson Mazda because they take care of you and your car. Their service schedule is always best for your car and they have loaners fo I really like C J Wilson Mazda because they take care of you and your car. Their service schedule is always best for your car and they have loaners for you. If there is a problem they make sure you are aware of the problem and get your approval before the repair is made. More

by JANIS4339 Verified Customer Verified Customer

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Great experience The staff is very attentive and helpful. I am comfortable coming to get my car serviced here. The staff is also knowledgeable and the waiting area is The staff is very attentive and helpful. I am comfortable coming to get my car serviced here. The staff is also knowledgeable and the waiting area is customer friendly and efficient. More

by FTAMMYE Verified Customer Verified Customer

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Truly a great experience... this dealership This dealership seems to go above and beyond what is necessary, they have a great staff and a great waiting area which you won't stay in very long, bu This dealership seems to go above and beyond what is necessary, they have a great staff and a great waiting area which you won't stay in very long, but it's there for your convenience. More

by TYI_PHOENIX1 Verified Customer Verified Customer

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Friendly patience. I recently needed preventative maintaince on my car. The dealership I normally went to was affected by the strike. I called CJ Wilson. Their mechanics I recently needed preventative maintaince on my car. The dealership I normally went to was affected by the strike. I called CJ Wilson. Their mechanics were not out of work So I scheduled my appointment. The employees in the service department are extremely nice, explained everything to me, it was extremely fast (maybe 35 minutes? Based off of tv show playing in lounge) I will be returning. They were awesome. More

by MEGANMBARON Verified Customer Verified Customer

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Best Car Care by a Dealer Service department is the best! They take care of you from the minute you drive up. Stayed in service lounge and waited until car was ready. Free Car Service department is the best! They take care of you from the minute you drive up. Stayed in service lounge and waited until car was ready. Free Car Wash every visit! More

by SCHREIBERCO Verified Customer Verified Customer

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Excellent Service Great service, prompt and waiting for me after i made the appt. On line. I had an oil change, tire rotation and they took care of a recall on the hat Great service, prompt and waiting for me after i made the appt. On line. I had an oil change, tire rotation and they took care of a recall on the hatch. More

by Torgrot Verified Customer Verified Customer

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