Al Hicks at Duke Automotive

Al Hicks

Al Hicks

Al Hicks


Sales
Duke Automotive

Al joined the Duke Team in 2011. He came with many years of customer service experience. He currently resides in Franklin, VA.

Al is a family man and with his wife Amy has two girls. He spends his free time with his family and friends. Grilling is one of his favorite ways of relaxing. He is also very active in his church; involved in many activities and ministries.

Duke Automotive

2016 N Main St
Suffolk, Virginia 23434

(757) 319-4709

Cars For Sale by this Dealer

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Fields.jenniffer
6/4/2013 7:49:05 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Al HicksAl Hicks
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Duke Automotive :

This is a long over due praise to the very best sales man Mr Al Hicks who is PHENOMENAL at his job!!! He doesn't stop with just car sales, but he goes above and beyond his job with wishing my family and I happy birthdays, happy holidays, and any accomplishment that we might achieve. He started as my car salesman but has become a great friend of the family. I even reconmended him to my mother who has come looking for a car from out of town and raved about the professionalism of Mr. Al Hicks and staff. I was so blown away by his service with my purchase last year December 6 that I came back and made a second purchase January 29, 2013. This was my second car purchase on my own without any assistance and the information and service I recieved was as a father helping his daughter buy her first car each time. Thank you DUKE TEAM everyone I have ever come in contact with even down to the service desk are amazing!!! God bless you all as the #! Dealership in Hampton Roads in my book and I will be back!

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Response From: Duke Automotive
Added: 6/5/2013 4:44:20 PM

WOW, your review made us all cheer and smile! Thanks so much for all the great words, Al and our entire team enjoy helping you all and want to always make sure you are happy here at Duke. Thank you for taking time to write this about Al and Duke, it means a lot! - Eley

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jschuermann
4/3/2013 2:00:29 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Al HicksAl Hicks
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Duke Automotive :

Was searching for a new truck for a long time and could not get the timing right to buy one. Richard and then Al were very helpful and worked with us to find just the right truck and even held on to it while we completed all of the paperwork on our end. Thank you all for a Great buying experience.

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OCTAVIUSRORIE
3/22/2013 10:07:00 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Ricky EureRicky Eure
Al HicksAl Hicks
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Duke Automotive :

My vehicle purchase from Duke Automotive was the best I have ever had throughout my years of purchasing vehicles. Al Hicks was very informative about the vehicle and worked to my application approved immediately. I came into the dealership with a loan approval in hand and after speaking with Ricky he helped me understand how my loan approval worked as far as purchasing my vehicle. After our conservation he had convinced me to give him the opportunity to find me more suitable financing through their hard work. I was skeptical but the obviously know what they are doing because I got approved with a better offer and percentage rate than what I walked in the door with. KUDOS to the great Duke Automotive Team and I look forward to doing business with them in the future.

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Fields.jenniffer
12/20/2012 11:44:28 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Al HicksAl Hicks
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Duke Automotive :

The best car dealership I have ever experienced! This was my third time purchasing a car in my life and I am now a customer for life at this dealership for the rest of my automotive needs!!!

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Response From: Duke Automotive
Added: 12/26/2012 4:29:12 PM

Thank U so much for a great review of Al and the Duke team. We will be here to make sure all your vehicle needs are met! - Eley

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klynch79
12/14/2012 5:00:28 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Al HicksAl Hicks
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Duke Automotive :

I have always heard good things about Duke Auto. I decided it was time to trade in my vehicle and hear what all the buzz was about. Well, the buzz was correct. I had an awesome salesman, Al Hicks. He was very nice and we even had small talk while we were waiting. He ensured my car buying experience was awesome. I will be doing all of my car shopping at Duke from now on!

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Response From: Duke Automotive
Added: 12/19/2012 2:25:41 PM

Al is awesome isn't he and thanks for coming and checking out the "buzz" at Duke. I can assure you service will be a great experience as well! Thank U for writing such a great review for Al and Duke, we appreciate your business and hope to see you soon. - Eley

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luvinjoseph
12/6/2012 6:59:14 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Al HicksAl Hicks
Don KellyDon Kelly
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Duke Automotive :

I was pleased when I came to the dealership. Everyone was friendly and willing to work with me. I live closer to the Suttle dealership, but I work in Suffolk and I heard good things about you & how you take care of your customers. Al Hicks was wonderful and went out of his way to look for exactly what wanted in my 2012 GMC Terrain and kept in contact with me on the outcome. Don Kelly was funny, pleasant and worked with me on my payments. I have referred others to Duke and will continue to send others your way!

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bhclayton
10/2/2012 3:01:31 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Bruce  BlytheBruce Blythe
Al HicksAl Hicks
Don KellyDon Kelly
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Duke Automotive :

Everyone at Duke was great to work with and extremely helpful. Both Al and Bruce were super in working with me to get the car I wanted--I LOVE my beautiful new Equinox, and the MPG I'm now getting makes it even better!

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cympmov
5/29/2012 5:42:50 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Al HicksAl Hicks
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Duke Automotive :

Our experience at Duke Automotive was great. Al Hicks was such a good salesman. He was able to answer all our questions & concerns about our purchase. He was very knowledgable about the product that we purchased. We will definantely return to Duke (Al) for future purchases & will recommend our friends to visit there too.

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Response From: Duke Automotive
Added: 6/4/2012 9:25:24 AM

Al sure is a great person isn't he, thank you for taking time to write a review for him and the dealership! We appreciate your business and hope to see you soon!

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Stacey Richards
5/18/2012 12:29:59 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Bruce  BlytheBruce Blythe
Al HicksAl Hicks
Don KellyDon Kelly
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Duke Automotive :

I am 48 years old and have purchased about 20 vehicles either for myself or my children and my experience with Duke was without a doubt the best experience ever! Al Hicks and Bruce Blythe were amazing in working with us to find the "perfect" vehicle- price and all!!!

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LangstonJ
4/15/2012 6:24:38 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Bruce  BlytheBruce Blythe
Al HicksAl Hicks
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Duke Automotive :

We recently purchased our new Buick Enclave from Duke. After considerable shopping and pricing we returned to our hometown dealer. Everyone was very knowledgeable, friendly and patient with both my hubby and me. The dealership was very neat and clean. We have dealt with Duke previously with a new car purchase, service and body shop. We have always been completely satisfied. This is the reason for the 5-star rating. Buying a vehicle at Duke Automotive Corp. is a very simple process. No hassle at all. Come on down and make your next purchase, too.
Johnnie & Jackie Langston

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