Alex Chung at DCH Tustin Acura

Alex Chung

Alex Chung

Alex Chung


Sales Manager
DCH Tustin Acura

DCH Tustin Acura

9 Auto Center Drive
Tustin, California 92782

(888) 791-9777

Cars For Sale by this Dealer

Need a New Car?

AmeliaSmith
5/31/2011 3:27:18 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Alex ChungAlex Chung
Steve HahnSteve Hahn
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of DCH Tustin Acura:

I was directed to DCH Tustin Acura through the AAA site. I had prepared extensively before going into the dealership. Once we stepped into DCH Tustin Acura, all employees were extremely courteous and helpful. Kenny, our sales person, was informative and answered any and all questions with patience! We purchased a CPO 2008 Acura MDX. Kenny, again, was patient helping set up our personal preferences and blue tooth connections! This was a wonderful dealership. We highly recommend DCH Tustin Acura for those who "HATE" to go car shopping! P.S... And, their financing was better than our credit union's!
The Smiths from Dana Point.

Was this review helpful to you?    Yes | No

Response From: DCH Tustin Acura
Added: 9/14/2011 10:59:47 PM

Thank you for your review, it is our intention to try to make every guest who visits our dealership to feel welcome and have an positive experience, glad to hear it went so well. Thank you again for sharing!

Twitter
drzulmara@gmail.com
4/12/2010 10:03:41 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jeff CaprineJeff Caprine
Alex ChungAlex Chung
Kathi-Lee DewinnKathi-Lee Dewinn
Miguel JimenezMiguel Jimenez
Tom PitchfordTom Pitchford
Kalolo ToafaKalolo Toafa
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of DCH Tustin Acura:

We decided to buy from Tustin because they had the best price, worked well with us and had customer satisfaction as their #1 priority. We felt we were truly treated very well by the dealership and have nothing but compliments for all of the various people we encountered there. First, there was Miguel who gave us a price quote and was very upfront with the AAA prices, next, there was Jeff, our initial AAA contact who helped us out, then Alex, who met with us on Easter Sunday and went over all the paperwork with us, Tom showed us the car again, then there was Kalolo who actually sold us the car, and Kathi-Lee the finance person who completed the paperwork with us.

The whole team at Tustin was incredible. They were attentive to detail, they did not rush the process (we were there almost 4 hours), they were kind and friendly, and we truly enjoyed our car buying experience with them. I commend you for the team of Acura dealers you have selling your cars. Although the cars sell themselves, an AWESOME buying experience makes it all the more sweeter. I am very pleased with my new car and want to extend a heartfelt thanks to you and your team.

Was this review helpful to you?    Yes | No

Twitter
LuvingmyTL
10/12/2009 8:34:36 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Alex ChungAlex Chung
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of DCH Tustin Acura:

This is my second car purchased from Alex Chung. He is the reason why I bought both of my TL's there. I am loving my 2009 TL.

I honestly had to search around just to keep the dealerships honest. Of course I ended up buying from Tustin Acura. The people there are great to work with. Thanks Tustin Acura Family and especially thanks to Alex Chung!

Was this review helpful to you?    Yes | No

Response From: DCH Tustin Acura
Added: 10/13/2009 1:10:00 PM

Thank you, we appreciate you took the time to post your experience and look forward to working with you in the future. Give us a call if you have any questions on your new TL we are happy to assist!

Twitter
Julainc
10/6/2009 6:41:52 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Alex ChungAlex Chung
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of DCH Tustin Acura:

My review is rated excellent!I WOULD PLACE THIS DEALERSHIP AT A 10, NOT A 5!!!!!!!!!!

ABOUT, DCH TUSTIN ACURA, 9 AUTO CENTER DRIVE, TUSTIN CA. 927782, PHONE: 714-669-9900. ASK FOR SALES MGR.ALEX CHUNG

Most people cringe , when they think about a car agency. Please take a deep breathe, keep a smile on your face, as I am recommending the BEST ACURA DEALERSHIP and contact person, ALEX CHUNG, SALES MANAGER, that I have ever dealt with, in the last 35 years, of leasing or buying cars!

The moment that you go to this dealership, which is the largest Acura Dealership, in Orange, Cty. Ca. you will feel like you are with family, who care.

NO PRESSURE, NO BAIT AND SWITCHES, NO TALL STORIES, ABOUT WHY THE PRICE IS TOTALLY OUT OF REACH, FROM WHAT YOU WISH TO SPEND. ALL ACURA MODELS, ARE TOTAL QUALITY AND EFFICIENT AND YOU WILL DRIVE OFF IN THE MODEL,THAT YOU DESIRE.
TRUST,ALEX CHUNG,TO HELP YOU.

BELIEVE ME, I HAVE DRIVEN SEVERAL DIFFERENT MAKE CARS, BEFORE MEETING ALEX, WHO PUT ME INTO MY FIRST ACURA, 7 YEARS AGO.

I NEVER HAD TO BRING BACK AN ACURA, IN THE FIRST YEAR, FOR ANY ADJUSTMENT, BECAUSE IT WAS NEW FROM THE FACTORY. I BROUGHT BACK AUTOS THAT I OWNED, NOT ACURA AUTOS, FROM OTHER CAR DEALERSHIPS, MANY TIMES IN THE FIRST YEAR, FOR FACTORY ADJUSTMENTS.

IN MY OPINION, ACURA, IS MORE CAR, THAN ANY OTHER CAR, IN ITS CLASS, BOTH IN QUALITY AND THE PRICE TAG OF THIS CAR.
SECOND, ALEX CHUNG, MAKES YOUR BUYING EXPERIENCE, A HAPPY ONE! ALEX, UNDERSTANDS THAT A DEALERSHIP, IS ABOUT PEOPLE RELATIONSHIPS AND THAT REPEAT HAPPY CUSTOMERS, MAKE A DEALERSHIP, SUCCESSFUL. NOW, YOU KNOW WHY THIS DEALERSHIP IS SO SUCCESSFUL AND #1 IN ALL OF ORANGE COUNTY.
ALEX, GOES OUT OF HIS WAY TO GET YOU THE CAR THAT YOU WANT AND ALEX, IS ONLY HAPPY, WHEN HE SEES THAT YOU ARE,TOTALLY SATISFIED.

I LIVE 40 MILES FROM THIS DEALERSHIP, BUT I WOULD DRIVE, ANY MILES THAT IT TOOK, TO BUY FROM DCH TUSTIN AND SALES MANAGER, ALEX CHUNG.

MY NEW, 2010 ACURA TL, IS ONE OF THE MOST BEAUTIFUL CARS ON THE ROAD TODAY. THE CAR IS ONLY 4 DAYS OLD AND IT FEELS LIKE GETTING A NEW GIFT, EVERY DAY THAT I DRIVE IT.
IT DRIVES SO SMOOTH AND HANDLES SO EASY, THAT I COMPARE IT TO DRIVING ON CLOUDS!

EVERYONE THAT YOU DEAL WITH AT THIS DEALERSHIP, WILL MAKE YOU FEEL LIKE YOU ARE AT HOME.
A TEAM IS ONLY AS GOOD AS ITS LEADERSHIP, SO THANK YOU, SALES MANAGER, ALEX CHUNG AND THE ENTIRE TEAM, AT DCH TUSTIN ACURA.

ONE VERY HAPPY,PROUD AND SATISFIED CUSTOMER.
I LOVE MY NEW 2010 ACURA TL.

Was this review helpful to you?    Yes | No

Response From: DCH Tustin Acura
Added: 10/9/2009 10:18:32 AM

What a wonderful response to hear! We really appreciate hearing how Alex and our team gave you such a wonderful experience, and the vehicle of your choice was such an enjoyment. I am very happy your experiences, past and present, with us has been one to show so clearly in what we strive to achieve in meeting our DCH Brand experience! Thank you for sharing, and know that your experience has already reached our top management!
Sincerely,
Rochelle, CRM DCH Tustin Acura

Twitter