Reason for Visit: Sales (New)
I recommend this dealer: Yes
Employee(s) Dealt With: Algreen Bakasa,
Tony Gabel
My Review of Jeff D'Ambrosio Auto Group:
I received excellent help from both of these gentlemen. My husband and myself came to the dealership to purchase I new vechile. The trade in we used was in my name only, and because of some credit issue on my behalf; no bank was willing to put the new loan in my name. It was to go only in my husbands name, but I said no. Algreen worked with me and explain to me why this would benefit both my husband and myself. Algreen was very knowledgable and informative about the credit industry and the financial part of banking. I still would not budge but understood everything he explained, so Algreen took it one step further, he told the people in the finance department I would not budge so they came back with a bank that would put me on the loan at a much higher rate which Algreen also explained throughly. Because of my stubborness we was there for several hours and by the time all was done it was pass closing time and Algreen did not treat us any different then when we first walked in. So I would like to thank Algreen for all his kindness and time.
Tony Gable came into play the next day because it was after closing time when everything was done I had to bring the car back the next day. Tony was extra nice and did not treat me badly because I did not do the whole sale with him. Algreen was off this day. Tony went out of his way to make sure I had everything I needed that I did not receive the night before. He had the car detailed while I waited. I was so excited about the new car that when I turned in the key to my old car I gave Tony my house key and not the car key, but Tony didn't say anything, he just asked me are you sure this is the right key? Too my surprise when I got home I couldn't get in because I didn't have my door key. I called Tony back and told him what happen and all he said was I know come back and get your house key.
Again thanks to both of these gentlemen for their service it was GREAT!!!
Mrs. N. Culclasure
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