Amanda Schrider at Lake Norman Chrysler Jeep Dodge Ram

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Mark Mosayebi, Amanda Schrider

My Review of Lake Norman Chrysler Jeep Dodge Ram:
First of all I would like to say this was without a doubt an awesome buying experience. Mark lead the way and Amanda completed the process. Both demonstrated great knowledge, skill and professionalism with a very personable approach that I had not seen before in the car sales industry. I am a USAA member and they worked hard to ensure that I received the best deal possible in my upside down vehicle situation. I was so impressed with the deals and the service I purchased two vehicles at the same time. If things continue to go in this directions I suggest that the other CJD dealers in the surrounding area close down. They'd better hope that this secret does not get out. I had shopped the new Hedricks CJD, formerly Tim Marburger, and Stateline before visiting and they could not touch Lake Norman. Mark and Amanda just made the experience that much better.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Mark Mosayebi, Amanda Schrider

My Review of Lake Norman Chrysler Jeep Dodge Ram:
I drove by the dealership 2 weeks ago and fell in love with the new Dodge Charger. I really liked the Hemi as well. I was a little concerned though because I have a lot of student loans and medical bills and I didn't think I could get financing for the vehicle I wanted. The company I work for had already rejected my credit application due to my student loans. During my visit, the salesmen respected my desire to be left alone and I didn't speak with anyone that day. After leaving the lot I still couldn't forget the Charger so last Saturday I submitted a finance application online and called the dealership Monday to give them additional details. I quickly learned that Mark and Amanda were working my deal and Amanda even called me to ask a few questions. She said she would let me know what the finance company says. I tell you- it literally took them less than 2 hours to confirm everything and call me with good news. Amanda had called the finance company personally, got them to waive some of their requests, and they financed my new black, 2012 Dodge Charger RT. And I even got my Hemi, my sunroof and the spoiler I wanted. Mark and Amanda made it simple, stress free and QUICK to get into a new car - even with credit issues. So by 5:00pm I was rushing to pick up the kids and was heading to the dealership to close the deal. When I pulled up there was a big red bow on the hood of my new car. Mark and Amanda met me at the front and within an hour Mark had walked me through the car features, I had signed all the docs with Amanda, and Mark had the car detailed and ready to go. I thought I would have time to step away and eat, and ended up rushing back because everything was so quick. Thanks so much Mark and Amanda for making a normally stressful experience simple, quick and pleasant. I'm still in awe at how easy it was to get into my new car. BTW- You can't imagine how much of a conversation starter a new car can be. I've met more people in 20 hours than I have all month. I will definitely refer my friends and family to Mark and Amanda. Especially those who are rebuilding their credit or frustrated with other pushy salesmen. Thanks for all the help!!!! You have a new loyal customer!

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Mike Bohn, Brian Cramer, Amanda Schrider

My Review of Lake Norman Chrysler Jeep Dodge Ram:
One of the most positive car buying experiences of my life and I have purchased many new vehicles over the past 30 years. The Staff was very professional and friendly and the value I received on my trade was very fair. Excellent experience!!

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Brian Cramer, Amanda Schrider

My Review of Lake Norman Chrysler Jeep Dodge Ram:
After searching about a dozen Chrysler dealerships in NC and SC, I narrowed my choices down and Lake Norman won my business. The price was great for exactly the car I wanted and Ed stayed in constant contact with me to answer all my questions. When I arrived the car was ready and he answered all of my remaining questions as we went for a drive. Brain and Amanda in finance were absolutely great and it only took moments for me to be on my way.
All I can say is - give them a shot if you're looking for a new Chrysler.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Russell Owen, Amanda Schrider

My Review of Lake Norman Chrysler Jeep Dodge Ram:
Great salesperson. Listened to our request and brought out a vehicle that we asked for. Did not try to sell what we did not want. Explained everything in deatil and made sure we understood. Amanda was great also and we drove away in a new vehicle.

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Brian Cramer, Amanda Schrider

My Review of Lake Norman Chrysler Jeep Dodge Ram:
Brian was of great help to me in my purchase of my new (used) Dodge 1500. I was extremely happy with the overall experience and the clarification of any questions I had in regards to the vehicle I purchased. Brian found exactly what I was looking for in a work truck and exceeded what I was expecting. He worked very closely with a woman named Amanda who worked in the financing department and with Brian's help, she was able to get me a great warranty on my new ride. I was impressed with my experience at Lake Norman Crysler Jeep Dodge!

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Brian Cramer, Amanda Schrider

My Review of Lake Norman Chrysler Jeep Dodge Ram:
Brian Cramer responded to my e-mail inquiry in a very timely manner and provided the requested information. I found him to be very open and informative, and decided to drive down from Greensboro. Brian prepared the vehicle in advance of my visit and had it ready to drive. I appreciated the fact that Brian had extensive knowledge of the Jeep Wrangler and its many features. Our negotiations were pleasant and professional in all respects.

Amanda Shrider assisted me with the vehicle financing. I work in corporate finance and found Amanda to be very professional and competent. She quickly identified the best rate and terms, and made several valuable recommendations on extended warranties.

Brian and Amanda, thank you for a pleasant and painless car-buying experience. I will return - and recommend Lake Norman Chrysler Dodge Jeep to my friends.

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Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: John Raila, Amanda Schrider

My Review of Lake Norman Chrysler Jeep Dodge Ram:
I have to say that I will definately return to Lake Norman CJD for my next purchase and would recommend anyone to this dealer. Hands down incredible customer service and we are 100% satisfied with our purchase and service. Thanks John and Amanda. It was truely a pleaseure to meet both of you.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: John Raila, Amanda Schrider

My Review of Lake Norman Chrysler Jeep Dodge Ram:
GREAT JOB!!! My husband and I where looking for a jeep. I saw your add on the web. I was very impressed. The dealership worked very hard with me to get the payment we could afford...and to our surprize it was actually lower than that.. Well, just let me say this, that has never happened before. These other dealerships could take a little training from you guys.
This dealership is truly above the rest!!!

Thanks Again,
Keith & Michele Bowes

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