Andrea Grippi at Cortese Auto Group

I was very pleased with my sales experience. Andrea was very friendly, knowledgeble , and professional.The pricing was great and the finance was quick.The service departments hours of operation is great along with the manager,

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Andrea work so hard to get me this car, I appreciate all service since the first day I went to the store until today that I got my car, she is always kind and very helpful all the time, I will recommend Ford and Andrea Grippi, I had one of the best experience buying at Ford Cortese, Rochester NY.

Silvia Cristina Iroski Campos.

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My experience with Cortese Auto Group and Andrea in particular was very satisfying. I have never had an uncomfortable or unfriendly experience at any dealership yet, but Andrea went above and beyond my expectations. She allowed me to proceed with my decision making at my own pace, having been very understanding and sympathetic when my financing options were laid out on the table, so to speak. There was never any communication breakdown and she was very personable from start to finish. I had went to Cortese looking for a new vehicle I thought I may barely be able to afford and settled with a used vehicle that I love to own. Thanks Andrea!

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Andrea was friendly and nice to work with. She looked for many options for us to consider and didn't pressure us to make any decisions. I felt I could trust Andrea and created an amazing car purchasing experience. I would recommend Andrea to the anyone searcing for a vehicle. She will not lead you wrong.

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Lisa Puma followed up the email regarding the type of car I was looking for by calling first thing in the morning. She set everything into motion for my appointment and test drive.

Our sales rep was Andrea Grippi - who was fantastic. She is energetic, had already narrowed the search down based on the information sent via email, and had a few cars ready to go. Andrea was fun to work with - something I never thought I'd say about a car salesman. My wife Marianne said she feels comfortable calling Andrea if she has some questions about the car and she's never felt that way about a dealer before. Cortese was the third dealership we had been too that day and we had planned to go to a fourth - but the buying experience was so good we closed the deal without visiting the other car lot. Andrea was more into customer service than "selling" and it actually made us ready to buy the car. She also introduced us to guys in the service department, something else no other dealership did.

Joe DiGuardi was friendly and professional on the financing side of things. I would prefer to have the information about the extended warranty options prior to coming into pick up the car and finalize paperwork - just because it slows the process down and dampens the excitement of buying the car. I assume that's just the model the dealership follows and this doesn't reflect on Joe's job or interaction with us at all.

And - 5 days after buying the car, we love it! Thanks.

Scott & Marianne Benjamin

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Andrea was very warm and professional from the moment we met her. My husband and I did not get the feeling of being rushed or pushed into a deal. She answered all of our questions and said if we had more after we left, not to hesitate to call her. I would recommend Andrea to my family and friends.

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Andrea was super friendly, found me exactly what I was looking for in a car with low mileage, newer, and a low monthly payment. She has great customer service and cortese does everything possible to work with you, even if you have bad credit! I highly recommend this place.

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hi, i just want to say thank you very much for all the perfesional and friendly help the 3 people i delt with in buying my lincoln,,, i love it , and looking forward of getting it servicsed at cortese,andrea made me feel so relaxed and not pressered into anything,,, she made me feel like i know hear for years , and i just meet her ,,,, she is so honest , careing and very helpfull with all my questions,,,,felt so good with her , i even shared some personal things that i just went through with her ,,,, greatsaleslady to say the least. also jarrod lee was very perfessional and friendly and so was ken yaw,,,, thank you very much for making my buying a very nice lincon a very good time ,,,,, i would tell everyone looking to buy a car to go to cortese ,,,, thank you all again ,,,, i love my lincoln and cortese ps sorry abouy my spelling ralph

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I was shopping for a new car and went to Cortese to get a price. Met with Andrea Grippi for quite a while and told her I had some other quotes and would get back to her. When I got home there was an email form her thanking me for coming in. No other salesperson sent me a thank you note. When I returned she made the experience painless and very pleasant. She was not pushy and worked with me to get the best deal on the car. I would rate Andrea with five stars ***** in terms of knowledge, personality and sales expertise.

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We had a 3:45 appointment on a Friday afternoon, intending to "just look" at a Lincoln. By 6:00 we were on our way home with a new Lincoln of our choice, thus eliminating a return trip the next day. Andrea is a very personable, professional salesperson. In spite of living forty miles away, we would probably consider Cortese in the future. Also, Andrea followed up with a phone call the next day, something other dealerships have not done for us in the past. All in all, a very positive experience.

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