Antonio Ribeiro at Duval Ford

Let me tell you I had the BEST time today! Joe was so awesome! He took so much time with us I felt like I was at home. He answered every question and made us laugh the whole time. Antonio was just as great. He remembered us from the last car we got from you guys. He met us at the door to shake my hand and had the best attitude. Then we met Vincent wow talk about feeling like family. I feel like I have known him forever now. Finally it was time for the dreaded paper work and that’s where Mathew came in. It was a breeze. He made everything so easy and explained it all.
If there is anyone looking for a new car I would not tell you to go anywhere else other than Duval Ford. But to get the Full Effect you need all of my guys. Joe, Vincent, Mathew, and Antonio all make you feel like you were sitting around your dinner table enjoying your day while still handling business. Thanks Duval Ford for having such wonderful team members!

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Wonderful experience from start to finish. Thom did a fantastic job explaining all the options available and helping us choose which F 150 was best for our needs. It was great to not feel any pressure, but be able to make decisions in a relaxed environment. Chris did a fantastic job explaining all the options in finance. This was the best car buying experience ever. We will definetly reccomend Duval Ford to everyone we know! Thanks for such a great experience.

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Mr.Lebron was very helpful in his presentation of the product. With Mr. Riberiro they were very aggresive in searching for the correct package on a F150. MR. Chri Smith was very helpful in find us a very aggreeeable intrest rate.
We have had a good relattionship with Duval Ford in the past and we hope it will continue.

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We were looking for a second car (lease). Bought our first car at this dealership as well. First we decided to go with a 2013 Ford Focus SE Hatchback. After further research we concluded that a Sedan Titanium is the better deal. Antonio ran the calculations, Brian showed us the different models and let us test drive, Chris did the paperwork. All of them were very courteous, fun to "deal" with and efficient in getting the deal done. We highly recommend doing business with these employees at Duval Ford. So far, very happy with the car.

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The employees I listed were very friendly, knowledgeable, and willing to help in any way within their ability to make the deal happen. Overall I am very satisfied and happy with the transaction.

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Antonio did an excellent job, and had the bulk of my paperwork ready before I arrived as I don't have the time to sit in a dealership for hours. Malcolm was awesome showing me the features of my new Escape as the last time I bought a new car was 8 years ago and a lot has changed. I'm not much for technology so Malcolm had his hands full, but was patient and gave me all the extra time I needed to get comfortable before I left the dealership. Bottom line, I bought my last SUV from them, I bought this one just a couple days ago, and when it's time for the next one this is the dealership I will be using....and I will ask to work with Antonio and Malcolm again. They have both called to check on me since I left the dealership and I know I can call them anytime and get quality assistance! I would recommend Duval Ford to anyone looking for a new or used vehicle!

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What a team you have. They worked quickly and professionally to get the vehicle I wanted and make my dreams come true. They made the purchase of my vehicle so enjoyable. This is the car I've waited for all my life and I'm so thrilled I was able to purchase it through your dealership. I felt like I was home. I will be back.

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This has been the best car buying experience we had in years. Mr.Ribeiro and Mr. Unger was very friendly and helpful in finding the right red, sunroof top Ford Eascape requested by my wife, that made her anniversary gift the best I could every find. They help me to keep in my budget and was very up front about the whole deal which will make me come back when purchasing my next vehicle. Thank You Guys. Mr.& Mrs Starling

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I would recommend Duval Ford to anyone interested in purchasing a new or used vehicle. The service was AWESOME. I felt they went above and beyond what anyone would have expected. Antonio and Terrence were GREAT. Dan Hodges also helped us get a great deal. Matthew was the last awesome employee whom we signed the papers with. A wonderful dealership.

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Last month, I made my second purchase of a new Ford truck from Duval Ford and I wanted to give the staff a good review. I got excellent customer service from James, Susan, Mathew, and Antonio. Duval had the best deal after looking for 2-3 months and at 4-5 dealerships. My first truck was a new 1999 Ford F150 4x4 from Duval and I just traded it in on a new 2012 F250 4x4. I was not an easy customer to deal with. I did my research and had patience and even changed my mind at one point. No pressure from James or Susan and they were very helpful, professional, and courteous. When I finally made my decision, James found the truck and delivered it the next day. Also, I want to compliment the guy that drove it from Bainbridge, GA. He must have driven 55 mph the whole 200 miles because the mpg said 15.5 and thats a 6.2 liter gas engine. About a week later, I had a repair request and Antonio and James were very helpful in resolving the issue. They could have easily avoided me and the repair, but offered prompt customer service and a quality professional repair. This crew is an asset to the staff, and kudos to the managers that hired them. I have a good working relationship with this dealership and I recommend Duval Ford to anyone looking for a vehicle or service.

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