Antonio Tate
Antonio Tate at Bob Smith BMW

Antonio Tate

Sales Associate

Bob Smith BMW

24500 Calabasas Rd
Calabasas, CA 91302

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19 Reviews

Dealership Experience

6 yrs, 9 mos

Specialties & Trainings

Customer Service

Lease End Specialist

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19 Reviews

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19 Reviews of Antonio Tate

November 24, 2023

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Employee Rating

HORRIBLE PARTS DEPARTMENT ARNOLD STOLE OUR MONEY AND WOTN TAKE BACK BATTERY WE NEVER USED I WILL WRITE ONE REVIEW DAILY FOR 12 MONTHS STAY FAR AWAY #ripoff #s #scam #art #horror #memes #cent #knockoff #fraud More

by dion.rostamian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Hudson Wallbank

Dec 01, 2023

Bob Smith BMW responded

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Dec 01, 2023

Bob Smith BMW responded

Dion Rostamian, We understand your disappointment regarding the OEM's parts warranty process. We'd like to let you know we have thoroughly reviewed this situation. Unfortunately, the OEM ultimately determines the validity of warranty claims based on their specific criteria and guidelines. While we respect your opinion, we are bound by the OEM's decision. In addition, it does clearly state on the invoice that there are "No Returns on electrical or special order items." A battery is concerned with an “electrical” item. BMW offers a warranty to replace a defective item purchased from a BMW dealership with proof of purchase presented to them and presenting the vehicle in question for diagnostics. The BMW dealership would then diagnose any faults and provide a replacement for any faulty components that fall within the scope of the OEM’s warranty. It appears no evidence of your battery purchase was presented to the other BMW dealer when you took the car in for service. We recommend that you contact that dealership with proof of purchase so they may submit a claim under the BMW warranty. While we cannot guarantee the OEM will retroactively honor the claim, this is our best suggestion for you at this stage. While we repeatedly tried to advise you about the OEM’s warranty replacement claim process throughout the last several weeks, you have been extraordinarily combative and verbally abusive to our team members. The manner of your communications with our team members is not acceptable. We respectfully ask that you please work with another service location for any future automotive services or sales needs. Ken Lemler, Bob Smith BMW MINI Guest Relations Manager.

August 01, 2023

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This is my 2nd BMW lease and once again my bmw sales rep Antonio Tate did not disappoint!! He got me the best deal possible and streamlined the experience to be fast and easy. His partner Niguel setup my ca More

by mikevenicebeach
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Niguel

Aug 02, 2023

Bob Smith BMW responded

Hello there, we appreciate your review of us here at Bob Smith BMW! We're happy to hear Antonio could score you a killer deal on this lease! Thanks for always choosing Bob Smith, we hope you enjoy!

February 27, 2023

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I recently had the pleasure of working with Stefano at Bob Smith BMW to purchase my 2020 BMW X7, and I have nothing but great things to say about the experience. From start to finish, Stefano went above a More

by zhanglijun0723
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hudson Wallbank, Stefano

Mar 01, 2023

Bob Smith BMW responded

Hello there! Thank you for the five star review of us at Bob Smith BMW. It is absolutely amazing to hear that Stefano and the rest of our team here went above and beyond to make sure you had the best experience possible while buying your new car! Thanks for choosing Bob Smith as your trusted dealer, we hope you enjoy you X7!

January 27, 2023

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I’ve enjoyed working with Bob Smith BMW for many years now and Stefano just sold me my second car and he did an exceptional job and helping us through the process quickly and efficiently… More

by Pgjmw98
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Feb 01, 2023

Bob Smith BMW responded

Hello! We appreciate the five star review of us here at Bob Smith BMW. We're thrilled to hear that Stefano did an amazing job guiding you through this purchase. Thanks for choosing Bob Smith for your next vehicle, we wish you all the best!

January 17, 2023

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My go to dealership for sales and service. I bought 2 BMW beauties from Antonio Tate. He has been my guy from start to finish for both. Such a smooth and easy process, made me feel comfortable More

by L_akilian
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 17, 2023

Bob Smith BMW responded

Hello, we appreciate the five star review of us here at Bob Smith BMW. It's great to hear that you can always rely on Antonio to treat you to a great customer experience for every visit. Thank you for always choosing Bob Smith, we look forward to seeing you again!

December 13, 2022

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Employee Rating

Antonio was great working with us and trying to find the right vehicle for us. Very responsive and easy to work with. Did everything he could to make it an enjoyable experience for us. More

by Lenin
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Dec 13, 2022

Bob Smith BMW responded

Hello, thank you for sharing your recent five star review with us at Bob Smith BMW! We love to hear you enjoyed working with Antonio, and that he was able to find the perfect vehicle for you! Thanks for choosing Bob Smith, we hope to see you again in the future!

April 18, 2022

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Antonio and Tristan was super helpful in helping me purchase my new BMW 530e. There was no hassle no haggling And no pushy sales tactics. More

by Brianjamescollins13
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hudson Wallbank, Tristian

Apr 18, 2022

Bob Smith BMW responded

Hello, thank you for sharing your recent five-star experience with us here at Bob Smith BMW. We are so glad to read that Antonio and Tristan were both helpful in getting you into your 530E with no hassle or pushy sales tactics! Thank you so much for stopping by Bob Smith BMW and we're here for you anytime in the future, welcome to the family!

March 30, 2022

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Employee Rating

Stefano Balbusso worked with us to build the car that we always wanted. He spent endless time with us in designing our 740i. He kept us informed of the progress from start to finish. He is the most knowle More

by johnesparzaP
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stefano Balbusso

Apr 02, 2022

Bob Smith BMW responded

Hello, thank you for sharing your recent five star experience with us here at Bob Smith BMW. We are so glad to read that Stefano was able to help build you a one-of-a-kind 740i, that you get to enjoy for many years to come! Thank you so much for being a trusted member of the Bob Smith family and we can't wait to work with you again when you're ready for a new ride!

Apr 02, 2022

johnesparzaP responded

Thank you for all of your assistance in helping us build the 740i John and Penny Esparza

March 28, 2022

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I recently bought an x6 from Bob Smith and had probably one of the best car buying experiences ever! First off Antonio is Excellent, from his easy going personality to his knowledge about bmw and cars in More

by Oussa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 02, 2022

Bob Smith BMW responded

Hello Oussa, thank you for sharing your recent five star experience with us here at Bob Smith BMW. We are so glad to read that Antonio had an easy-going personality and in-depth knowledge of BMW that helped to provide with a top-notch experience when getting into your X6! Thanks so much for choosing Bob Smith and we are so glad to have you as part of the family.

March 26, 2022

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My salesperson, Greg Huber, and all the people that worked with him were extremely helpful and nice. No forceful pitch. Helped me figure out which way to go as far as lease or purchase. I would highly More

by Marion
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan, Shawn, Kirsten

Apr 02, 2022

Bob Smith BMW responded

Hello Marion, thank you for sharing your recent five star experience with us here at Bob Smith BMW. It is wonderful to read that Greg and our team were helpful and nice, providing you with a top-notch experience without any pressure. We thank you for stopping by and hope to work with you in the future.

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