I have yet to purchase a car from large dealership such as this one. I have shopped around at many used dealerships and felt as though I was being scamed. After spending long days searching on several occasions with friends and family members I have made the choice that when I am ready to purchase a car wether it be used or new, Universal Kia of Rivergate will be the place I choose. On one occasion I visited with my Aunt who was looking to trade her BMW we spoke with Arthur Williamson the salesman and a gentleman named Chris Saloom. Both Arthur and Chris greeted us as if we were members of their own families. They extended great customer care towards us. My aunt was actually set on trading the BMW for a Hyundai. We decided to stop in to KIA just to look around. I am happy to say that my Aunt is the proud new owner of a 2014 Kia Optima SE. After leaving there in her Kia she was sure that she had recieved the very best attention and deal for her trade in. Since then she couldnt be more happy with the car itself. The Kia Optima is an AMAZING car. It drives like its on rails.
Because of the wonderful service we recieved that day when it came time to purchase a new car for my boyfriend (who was dead set on a Nissan Altima) I searched online for KIa's used car inventory and asked my boyfriend if he would be willing to go test drive a KIA he was not very optimistic, but he did anyway.. The same day he test drove the Kia Optima he drove home in one. He was so impressed with the quality of the vehicle and the outstanding service he recieved he said he didnt need to look any further and he wanted the Kia. Arthur and Chris were also our team members on this occasion. Now when we go in to KIA for service work they know us by name and I would recommend this dealership and Chris and Arthur to anyone. When the time comes to trade my car in I will only make one stop.
I Recommend This Dealer:
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