Aspen Leaf at Beaver Toyota

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Aspen Leaf

My Review of Beaver Toyota:
Initially I called to inquire if they still had a car they advertised on their web site and Aspen was the salesperson who answered. When he said yes and I told him the earliest I could get to Santa Fe was the next evening; he offered to drive the car to my workplace so I could test drive it that day. That kind of service was impressive. My wife and I decided to buy the car and what was more impressive was his offer to drive it to our house, about 75 miles distance from the dealership, with the paperwork, when it would be convenient for us.

I've purchased many cars in my life but I've never seen this level of service. Beaver Toyota like to use the phrase WOW Price in their advertisements. What they don't say is that they also have WOW Service.

Was this review helpful to you? Yes | No

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Aspen Leaf

My Review of Beaver Toyota:
Gentlemen: On Tuesday, Feb. 28, 2012 we bought a car (Venza) from Beaver Toyota, Santa Fe, NM. What a pleasant experience. The man we dealt with is Aspen Leaf, a true gentleman. He knows Toyotas inside and out. There is just no way we can truly tell you what a fine person Aspen is. Beaver Toyota is fortunate to have a man like Aspen on their staff. We might add that our oberservation dealing with the business office, Beaver Toyota seems exactly how a professional dealership should be operated. Again, Aspen goes a long way in making Beaver tops in their field.

Amado C. and Ruth J. Summers
PO 440
Ribera, NM 87560

Was this review helpful to you? Yes | No

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Audrey Allison, Aspen Leaf, Sandra Navarro

My Review of Beaver Toyota:
What started out as a "possible" car buying option turned into a dream come true for our family. We were taken in as family and treated like royalty. When things got tough, Audry and Aspen dug their feet in and held our hands through the process. Not only did we drive out with a beautiful vehicle, but with family of the heart. Thank you Audry, Aspen, and Sandra for ALL your hard work. We appreciate you all!!!!

Was this review helpful to you? Yes | No

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Matt Calavan, Shelly Eskew, Jay Hickey, Aspen Leaf, Abby Turney

My Review of Beaver Toyota:
The 2011 Corolla I recently purchased at Beaver Toyota is the 5th Toyota I've purchased, but the 1st Toyoya I've purchased from the Beaver dealership. Previously, two Toyotas were purchased from Sauter in the pre-Beaver days and two others were purchased in Phoenix, AZ. I have to say that I have never experienced such professionalism, support, and team effort as I did working with the team at Beaver Toyota. In one way or another each person on the team - Matt, Aspen, Shelly, Jay and Abby - sometimes anticipated and always answered my questions. Matt works miracles; Aspen is a salesperson extraordinaire; Abby is supportive beyond words; Shelly and Jay are financial paperwork wizards. My thanks to each of you! I anticipate a long relationship with my Corolla and the Beaver dealership!

Was this review helpful to you? Yes | No

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Joe Anchondo, Aspen Leaf

My Review of Beaver Toyota:
A good low pressure car buying experience. The sales staff was both friendly and professional. We feel our deal was very fair and without any silly haggling. We shopped all over Albuquerque and were very pleased to deal more locally. Beaver Toyota has gained our respect despite the bad TV ads.

Was this review helpful to you? Yes | No

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Aspen Leaf, Sandra Navarro

My Review of Beaver Toyota:
I just purchased a brand new truck from Beaver Toyota. This was also my first time to ever buy a brand new vehicle, so I was a little nervous and had already had a rough start at a couple other dealerships. The Service was great at Beaver. First Randall had set up some of my info and what i was interested in over the phone. He even got me trade in quotes for my car over the phone. Randall was then out of the office the day we wanted to go up so we were put in touch with Aspen. Aspen picked up right where Randall had left off and told me what trucks he had in stock and what my options were. I went to the dealership and was showed exactly what trucks I wanted to see, not a bunch of cars they wanted me to buy so the sales looked good. Everything was explained clearly to me and all of my questions were answered. I felt no pressure in buying a truck the whole time I delt with both Randall and Aspen. After I had picked out my truck i had to do the finance part. Being new to this part i was worried about how this would work out. Sandra was amazing, first her and the finance team got me a much better intrest rate. Then when we went over all my protection plan and warranty options there was no pressure once again and everything was explained perfectly. I actually felt really good about the purchase I was making. Sandra went over everything again and really made it clear that it was all my choice and that I should go with what is best for me. I cant say enough about these employess and my experience at Beaver Toyota I will make sure and tell everyone I know to go and se them. I may have been new to this experience but this was after I visited two other dealerships, one being American Toyota and I was not treated the same and was pressured from the moment I got there. Night and Day between the two. Thanks Beaver!

Was this review helpful to you? Yes | No