Bailey Ramos

Genesis of Ontario is a best in class dealership. After a few weeks of searching for a specific car, I saw that a used one was posted for sale here. This is a different operation from your standard d After a few weeks of searching for a specific car, I saw that a used one was posted for sale here. This is a different operation from your standard dealer. The building is gorgeous (I took photos of it), the staff is mellow and helpful (Joseph was great), and the process was smooth and clear. It was a stress-free experience all-around. And the car is beautiful! More

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I’m happy to meet Robert and the sales team. Pleasant and willingness to be patient and not force the issue. Pleasant and willingness to be patient and not force the issue. More

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We usually dread going to car dealerships, but Rusnak Genesis of Ontario completely changed our perspective. From the moment we walked in, the atmosphere was relaxed, professional, and genuinely LGBTQ+ f Genesis of Ontario completely changed our perspective. From the moment we walked in, the atmosphere was relaxed, professional, and genuinely LGBTQ+ friendly. We felt seen, respected, and completely at ease throughout the entire visit. ​We worked with Joseph, who was fantastic. He was patient, knowledgeable, and never once made us feel pressured. He took the time to answer all our questions and made sure we were comfortable with every step of the process. ​The financing process with Bailey was equally smooth—everything was explained clearly, and there were no hidden fees or last-minute surprises. It’s rare to find such transparency in the car industry, and we truly appreciated the honesty and inclusivity from start to finish. ​We couldn’t be happier with our overall experience and will definitely be back to purchase another vehicle. If you want a stress-free experience with a team that actually cares, go see Joseph and Bailey! More

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We had a great experience buying our new Genesis! Joseph and Bailey were stand outs! Joseph and Bailey were stand outs! More

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We had a nice first time experience with Genesis Ontario. Staff was welcoming and attentive. Staff was welcoming and attentive. More

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The dealership was beautiful and clean. It was a welcoming environment and my husband and I felt relaxed. I would definitely recommend to family and friends. It was a welcoming environment and my husband and I felt relaxed. I would definitely recommend to family and friends. More

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Genesis of Ontario: A Beacon of Excellence in Automotive Retail My recent experience with Genesis of Ontario has not only redefined my perception of car leasing but has also restored my faith in the Genesi Retail My recent experience with Genesis of Ontario has not only redefined my perception of car leasing but has also restored my faith in the Genesis brand itself. After a regrettable initial lease experience three years ago with Genesis of Santa Monica—a dealership I now actively avoid due to their unscrupulous and predatory practices—I approached my second Genesis lease with trepidation. Despite living in West Los Angeles, I was determined to find a dealership that prioritized transparency and customer satisfaction. My search led me to Genesis of Ontario, and the difference was immediate and profound. From the outset, their team demonstrated an unparalleled ease of doing business and a level of transparency that was refreshingly absent elsewhere. The hour-and-a-half drive to pick up my new GV70 lease from Mr. Simoon Hwang was not merely a journey; it was an investment in a superior customer experience. Genesis of Ontario stands as a testament to what a dealership should be. As a high-volume dealer, they boast a gorgeous showroom brimming with a diverse inventory – a stark contrast to the makeshift operations I’ve encountered elsewhere. I was particularly impressed by the exceptional professionalism and integrity displayed by Mr. Simoon Hwang in sales and the highly capable and professional Finance Manager, Ms. Bailey Ramos. Their combined commitment to superb customer service is truly commendable. Beyond securing an amazing deal on my new GV70 lease, Genesis of Ontario went above and beyond by offering to purchase my old lease, a proposition that Genesis of Santa Monica had outright dismissed. This act alone underscored their dedication to customer value and their willingness to go the extra mile. I wholeheartedly recommend Genesis of Ontario. They are not just a dealership; they are a benchmark for excellence within the automotive industry. Their unwavering integrity, professionalism, and commitment to customer satisfaction should serve as a role model for all Genesis dealerships. Do yourself a favor and make the drive – you will undoubtedly thank me later. More

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The dealership is extremely helpful & professional. The car buying experience was on point and seamless. The car buying experience was on point and seamless. More

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Robert was very easy to deal with. We made the deal over phone and there was no pressure tactics later on. The whole time I spent at the dealership felt like being in a friend's house We made the deal over phone and there was no pressure tactics later on. The whole time I spent at the dealership felt like being in a friend's house. More

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I just had the most incredible experience at Genesis, and I have to shout out two absolute stars...Safa in sales and Bailey in finance. From the moment we walked in, they set a completely different tone and I have to shout out two absolute stars...Safa in sales and Bailey in finance. From the moment we walked in, they set a completely different tone than any dealership I’ve ever worked with. Safa was warm, attentive, and unbelievably knowledgeable. She actually listened, really listened, to what we needed and never once pushed us toward something that wasn’t right. Her professionalism and genuine care made the entire process feel easy, comfortable, and even exciting. And then there’s Bailey. Finance is usually the part everyone dreads, but she turned it into one of the smoothest, most pleasant experiences imaginable. She explained everything clearly, answered every question with patience, and carried herself with the same thoughtful, authentic energy that made us feel truly taken care of. Together, Safa and Bailey created a process unlike anything I’ve ever experienced at a dealership. They’re personable, caring, incredibly professional, and genuinely invested in making sure their customers drive away happy, not pressured. If you want a car-buying experience that feels human, honest, and uplifting, go see Safa and Bailey at Genesis. They set the bar on what every dealership should be. I couldn’t recommend them more. More

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