I visited Honda Village as a return customer. I purchased a new Accord there in 1997. The sale transaction went very well, and Honda Village met my price. The service at Honda Village is quite good. Thus the reason for my return -- this time with the intent to purchase a used CRV. Unfortunately, when I set my eyes upon the CRV, it appeared to be more "abused" than "used"!! I noticed a used Kia in the showroom which was in very good shape and had low mileage. We took it out on a test drive and also brought it to a Kia dealer for a mechanical check-up, which went very well. Honda Village took care of a couple of minor items. The transaction was a Go. I had a trade-in for which I received a fairly respectable amount. My salesman, Jim Samson, was very pleasant from the beginning to the end of the transaction. He stands his ground in the bartering process, but in a friendly way. He is a good salesman. This part was easy-peasy.
Then came the financing portion, which I always dread. Barry is a decent guy, but I wish these business managers would cut out the pleasantries and get down to business. They've got to understand that at this point, the customer just wants to close the deal and go home! I paid cash, and needless to say that didn't go over well. With interest rates these days, I probably lost a couple of dollars!! Then, to add insult to injury, I stated that I didn't want any of the warranties (they're not worth the paper they are written on, in my opinion). Barry was not happy, but I have to give him credit for trying .... he still went thru the warranties anyway. I think both Barry and I went to our respective homes and had a stiff drink!
At the end of the day, I have my new-to-me Kia, and it's a great car. Would I go back to Honda Village again? Yes.
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