The Schaumburg dealership is the best...friendly staff, and very knowledgeable technicians.
I have owned several Toyota's ( 2 Camry's and presently a Rav4 Limited) and have not had any major issues, I have been to this dealership for general maintenance and that is something to be said about Toyota's. My car is always ready within the wait time given.
"Fast, Reliable, Trustworthy and Friendly"
I drive approximately 40 miles to come to this dealership when I need something done, because it is by far the best. Foolishly, I once took our 2008 Yaris to the North Side Chicago location, a different dealer, and was extremely disappointed when they attempted to up sell me during a routine oil change, ONLY TWO WEEKS after we had our 90,000 mile maintenance done at Schaumburg Toyota. This was no fault of Schaumburg Toyota, as they went above and beyond during this huge maintenance work, but is a testament that when you find a great dealer and service center, stick with them and support their business.
I can say unequivocally that we will only bring our car into the Schaumburg Toyota dealer for servicing, because they are quick, knowledgeable and trustworthy - which is extremely important to me, as my fiancé and I don't know vehicle maintenance all that well.
"Always a good experience"
Bart made me a suggestion on the tire I should get and they are fantastic. I cannot be more happy with my new tires. Thanks.
"service and location"
i like the service and location , the technician that took care of my car was very friendly and courteously ,the environment was very good and spacious
- Shirley Drexler
Bart Szuba was the service person that we dealt with when we came in for an oil change. When I explained that I no longer drive as much as in prior years. He suggested that he would make sure the brake system was checked just to make sure everything is working fine. When he delivered our car back to us he told us the brakes were in fine working order.
"Expecting a long wait time , but ........"
Fast , efficient and friendly service...... Can't wait for the new dealership to open . Much larger and more up to date . If they are this efficient in the limited space and cramped dealership , I would think that they will far exceed the service that I have received this week.
"Outstanding Customer Service"
This was my second time buying a vehicle from Schaumburg Toyota. I walked in with a vehicle in mind and the price I wanted to pay for it. Jerry McDuffie went above and beyond to make sure I went home in the vehicle I had my eyes on. I am going to be a long time customer of Schaumburg Toyota and Jerrie. I highly recommend Jerry McDuffie as the salesman to talk to.
"Tire repair and 20,000 mile service"
- Jack Hammer
Resolved the issue with my vehicles tire, which another company wasn't able to, and performed the 20,000 mile check in an expeditious manner.
"Oil Change & Rear door molding"
All ways been a great dealer and they did the oil change, but missed topping off the antifreze, brake and window wash levels??? Also had to backorder the door molding replaement that I had made appointment for.
"Green team is Fantastic "
Bart, Dave and the "green team" players are fantastic! Keep that energy going and keep that extra preventative customer service attention going in the positive way. ??
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