Belinda Frost
Belinda Frost at Spitzer Kia Cleveland

Belinda Frost

Service Advisor

Spitzer Kia Cleveland

3414 Brookpark Road
Cleveland, OH 44134

4.8
93 Reviews
4.8

93 Reviews

Write a Review

93 Reviews of Belinda Frost

November 14, 2025

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The young lady I had was wonderful! Explained everything and was very kind and friendly More

by minarussell2020
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Recommend Dealer
Yes

November 13, 2025

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I had a bad experience this time I bought two cars from them to do an oil change it took 2 hours and 15 minutes My oil changes is done in an hour My car sit outside because they said that they had a proble More

by pauldennine
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Recommend Dealer
No

November 13, 2025

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Had a great experience buying from here with George! Super friendly and never pushed for us to make a deal. Worked super hard to make our experience great and ensured any issues we had was taken care of More

by Kyle
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Finance Experience
Recommend Dealer
Yes
Nov 14, 2025

Spitzer Kia Cleveland responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Spitzer Kia Cleveland are glad to have you as a customer.

November 08, 2025

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I love there. They treat you like family. Service was fast and easy. Recommend it to all my friends More

by dangerwoman1960
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Recommend Dealer
Yes
Nov 08, 2025

Spitzer Kia Cleveland responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Kia Cleveland.

November 07, 2025

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Fast and very friendly! ! The team goes out of there was to answer your questions More

by LHOVANEC
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Recommend Dealer
Yes
Nov 07, 2025

Spitzer Kia Cleveland responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 06, 2025

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Clean organized everyone is friendly and courteous and always on schedule with appointments thanks for all everyone does More

by STEVEMCRITCHLEY
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Recommend Dealer
Yes

Other Employees Tagged: Kimberly Clay-Carrillo

Nov 07, 2025

Spitzer Kia Cleveland responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 01, 2025

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The service is first rate. Belinda Frost is wonderful always takes care of my issues and keeps me informed on my cars progress and makes sure that my car is ready on time and al More

by Richard Ballard
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Recommend Dealer
Yes
Nov 01, 2025

Spitzer Kia Cleveland responded

Thanks for sharing your thoughts about your experience with Spitzer Kia Cleveland. We appreciate your business and hope to see you again soon!

October 31, 2025

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Work done was fine but communication from the contact person was lacking. After initial call at 8:15 I was never told or contacted about ready time. Called 3x starting at 4:00 leaving multiple voice msg More

by FBUDZIAK
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Recommend Dealer
Yes

Other Employees Tagged: Randy Maggio

Nov 02, 2025

Spitzer Kia Cleveland responded

Thanks for sharing your thoughts about your experience. We appreciate your business and hope to see you again soon!

October 21, 2025

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Had an oil change done on my Lexus and other free service like wheel balancing which also comes with it,a great deal I would recommend cos my car runs like a brand new car,I’ll always recommend them if you w More

by okorokwonmecha
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Service Communication
Recommend Dealer
Yes
Oct 21, 2025

Spitzer Kia Cleveland responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 18, 2025

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Employee Rating

Spitzer service techs are the best. Rachel was my tech and kept me well informed of the progress. She went out of her way to assist this “mature” lady. Thank you!! More

by R&L S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 18, 2025

Spitzer Kia Cleveland responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Spitzer Kia Cleveland. We look forward to having you as one of our valued customers for many more years to come!

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