Reason for Visit: Sales (Used)
I recommend this dealer: Yes
Employee(s) Dealt With: Jack Hine,
Sal Marciante,
Ben Pridemore
My Review of Suburban Chevrolet:
Jack Hine was very professional and courteous to us for the entire time we were there. The dealership was quite busy when I went to test drive a car to buy and though the whole buying process took a bit longer than I would normally have liked, all of the employees were working as quickly as possible to satisfy all of their customers and Mr. Hine was especially friendly and helpful, even with my 3 yr. old daughter who was with me at the time. He offered snacks and drinks to us while we waited and personally took my new vehicle down to get some gas in it while I was with the finance manager, because it was actually on empty when we did the test drive.
I was informed that the manager, Ben, was pulling in lots of favors trying to get me a loan because my credit was a little shaky so I appreciated him going the extra mile.
And Sal Marciante, the finance manager, got us through the whole signing process in less than 10 minutes.
The whole experience was very comfortable, I did not feel any high pressure for a sale and they seemed to go the extra mile to put me in a car I could be comfortable in.
Thanks Guys!
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