"Outstanding follow-up service!"
Again, our trip to Fred Hass Toyota on I-45 was a very pleasant one. We were told that the 15,000 mile check-up would take about 1 hour...it took 59 minutes. It was delivered clean and shiny. Especially appreciate the friendly and professional visit with Bert Savage who sold us the vehicle last year. We will certainly return for follow-up service appointments and for the purchase of another new Toyota!
"Bert Savage Provided Superb Buying Experience"
Bert Savage is an AWESOME salesman! I trust Bert and he makes the car buying process enjoyable. I live in Katy, passing several Toyota dealerships on my way to Fred Haas Toyota World in Spring, to see Bert for all of my Toyota purchases. I have referred several friends and coworkers to Bert, because I know he will make sure they have a pleasurable buying experience. Bert makes sure he has exactly what I am wanting to purchase at the dealership, has it sitting near his office ready to go and makes sure the financial staff is ready to get me through the paperwork as quickly and thoroughly as possible. Thank you, Bert!!
"Very friendly and helpful staff! "
Everyone was very helpful and friendly! Burt especially, was very focused and helped me find exactly what I was looking for at a really good price.
"My Toyota experience"
I will say the experience I had at this dealership was unlike anybother. I was treated like I was important and was told what the deal was and I felt like I made a good choice. We love our Highlander and am glad we bougjt it atbthis dealership.
"Number Five and Counting"
5th car purchased from this dealership, all from Bert Savage. Bought my first car (Corolla) in 1988 and still running strong with 429,000 miles. The original starter and master cylinder lasted 25 years and the fuel pump lasted 23. The price of a new corolla has gone up very little considering the time span.
"Bert was very knowledgeable, honest and friendly and my..."
Bert was very knowledgeable, honest and friendly and my son highly recommended him after dealing with him for his Toyota purchase a few months ago. The price of my RAV4 was exactly what my son expected it to be.
"This my 3rd Toyota purchase from Fred Haas Toyota World..."
This my 3rd Toyota purchase from Fred Haas Toyota World . All with the help of Bert Savage. We continue to use him as he is extremely knowledgeable, friendly and professional. The service department is excellent and has weekend hours to accommodate working people. I would not use anyone else
"I went through my credit union to purchase my new..."
I went through my credit union to purchase my new vehicle. They directed me to Bert Savage.
My initial contact with Bert was great! He was flexible in scheduling an appointment to meet and look at the vehicle I was interested in. He gave me his mobile number. When I made it to the dealer I spent about 45 minutes looking over the different models of Corollas and options before meeting with Bert. When I went in to discuss the details I was greeted by an enthusiastic group of receptionists. They informed me that Bert had gone home sick for the day. Instead of rescheduling, I met with his partner Jimmy Jones. Jimmy was very friendly and was very willing to negotiate a deal. After much discussion, I decided to come back in order to get the cash I needed for the down payment. Before I left he told me that Bert would get credit for the sale. He said he would hold the vehicle for me, contingent on a check I was waiting from my insurance.
A few days later I received a call from Bert asking if I was coming to pick up the car. I informed him that I was still waiting for a check from the insurance due to bad weather in the north part of the state. I told him that I would call to schedule a time to pick it up as soon as I received the check.
About a week later I finally met Bert. He was very welcoming and hospitable. I signed all the paper work. After finalizing the financing he went through key portions of the options I had on the vehicle and the owners manual. He then recommended that I find a mechanic at the dealer and stick with them. Later he showed me the basic of how to operate the vehicle's features. Before I left he told me to call him anytime regarding anything on the vehicle and he would help me setup an appointment or direct me where to go.
Because of this level of service, I will keep Bert and Fred Haas Toyota World in my Favorites of my contact list.
"Bert Savage was very honest and respectable. He came..."
Bert Savage was very honest and respectable. He came highly recommended and his service was above my expectations. I will give his name to my friends when they are looking to buy a car. The dealership is clean and everyone that I encountered treated me very well. I would like to thank Fred Haas Toyota World for having great employees.
"I bought my first new car here a little over two weeks..."
I bought my first new car here a little over two weeks ago. Initially, I was pretty nervous and as a young female I expected to be somewhat intimidated, but that was not the case at all! Bert took great care of me and was very honest and patient. He made sure to answer all my questions and made sure I was comfortable every step of the way.