Bill Gironda at Boardwalk Volkswagen of Richardson

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Bill Gironda

My Review of Boardwalk Volkswagen of Richardson:
I had very good experience with Boardwalk ! I purchased a used car from this dealership. Josh Scalf was my salesman and really was great! He helped me when I had a issue with the vehicle . Went over and above my expectations. Very attentive and made sure that everything was to my satisfaction .He drove 3 hours to pick car up and gave me a loaner car so he could have problem checked out. Then returned car (3hours) one way to me with problem resolved.I live in Oklahoma and my work schedule interferred with getting car back to dealership. Amazing customer service!!!I am very appreciative of what he did as I was leaving on Spring Break and needed problem resolved asap.Thanks Josh and Boardwalk for having GREAT customer service. Sincerely,Janet White

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Bill Gironda, Mark Sayers

My Review of Boardwalk Volkswagen of Richardson:
I have already and will continue referring friends to Boardwalk VW. Its Not your dealership that impressesed me nor was it the selection of used cars. I found my car on line, I live two and a half hours away. Made it to Boardwalk met Mark and drove the jetta i was interested in. LOVED it from bought it. Drove it home, on my way home ck engine light comes on. I take it to my certified vw mechanic and finds no oil on dipstick. I painic I immediately think engine. I was called earlier by Bill Gironda following up on my purchase. When i told him of the no oil he asked me to bring it in.
Not until i brought it in and mechanics checked it and the timing belt{My other big concern}Light went off drives smooth and got the ok till closer to 100,000 on timing belt. For the first time on my ride home did i open the sunroof crank the radio and cruise on back with peace of mind. Thanks to Bill and really following up and seeing the car was exactly what i thought i was buying. Money is tighter and tighter everyday, its such a blessing to know Boardwalk appreaciates you choosing them and truely want to take car of their customers. It matters! Thanks again guys I love my jetta!

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