Bob Bozarth at Tri-County Toyota

Bob Bozarth

Bob Bozarth

Bob Bozarth


General Sales Mgr
Tri-County Toyota

Tri-County Toyota

15 D and L Drive
Royersford, Pennsylvania 19468

(484) 984-4999

Cars For Sale by this Dealer

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rmbarnhart
3/27/2013 5:07:05 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Bob BozarthBob Bozarth
John GerberJohn Gerber
Glenn GriswoldGlenn Griswold
  • Customer Service:

    5
  • Quality of Work:

    4
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.6

My Review Of Tri-County Toyota:

Everyone was friendly and helpful. Willing to work with me to make a deal that was good for me.
Willing to answer any questions that I had and questions that I may have in the future.

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Response From: Tri-County Toyota
Added: 3/27/2013 6:41:34 PM

Thank you for your great feedback. We are happy to hear that you found our staff to be friendly and helpful and willing to please. At Tri County Toyota we try our best to provide our customers with five star experiences and will always put your wants and needs first. Welcome to the Tri County Toyota Family! We look forward to working with you for many years to come. Sincerely, Pete Paznokas- Operations Manager.

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JSlowik
3/13/2013 8:53:44 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Bob BozarthBob Bozarth
Rick NewsteinRick Newstein
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Tri-County Toyota:

We had an incredibly positive experience with this dealership. I was initially linked with them via the Costco Auto Program. Rick was prompt in his initial email to help, and Bob followed up as well. Rick was very personable and helpful on the phone during initial calls, and the dealership had inventory that seemed to fit our needs, so we decided to visit.
My wife and I were browsing with our two sons, 1 and 3 years old. The play area was a godsend in helping keep the boys at bay while we took our test drives, and the staff was helpful with the boys and never made us feel that we needed to leave because the boys were a problem(huge point to make, since we would have left immediately if it seemed like we couldn't manage the boys and being thoughtful about this huge decision for us).
The play area room became Rick's makeshift "office" and he was incredibly patient, friendly, comforting and knowledgeable throughout the "plan B" experience.
When the timing was getting later but my wife inquired about an alternate vehicle, we never felt we were putting anyone off in making the request, even as the boys had a few louder moments as their normal bed time had passed.
When the details of finances were being discussed, we felt we were being treated fairly through discussions/ questions/ requests for added details and financing options.
Finally, Bob and Rick were able to work with us in getting the payment to an amount we (and our budget) could feel ok about.
Part of me, of course, will wonder if I could have been a more shrewd negotiator and squeezed a better deal out of the process... but you will find no "buyer's remorse" here. We feel we purchased a quality vehicle for a fair price from people/a business that we feel we can trust to be there for us through the hopefully many years to come in owning this vehicle.

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Response From: Tri-County Toyota
Added: 3/14/2013 12:45:10 PM

Jason, thank you so much for the incredible review. We appreciate you letting us know what a great job Rick did in helping you find the vehicle that was right for your family and how much you enjoyed your experience here and the play area for your kids. We try our best to make all of our customers feel welcome and try to accommodate their needs. We understand what an important decision car buying is and we will try to do everything in our power to make it a simple decision for you. We will be sure to pass on the review to Bob and Rick and we also look forward to continuing to work with you for many years to come. Welcome to the Tri County Toyota Family! Sincerely, Pete Paznokas- Operations Manager.

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joebieber16
3/11/2013 10:37:12 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Bob BozarthBob Bozarth
Bob TurnerBob Turner
Fred WhitehawkFred Whitehawk
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Tri-County Toyota:

Justin was very patient and helpful in choosing our car (Prius). Tri-County matched all other dealers package (car plus trade-in price). They were very easy to deal with.

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Response From: Tri-County Toyota
Added: 3/12/2013 12:26:10 PM

Joe, thank you for the great review. We are glad to hear Justin was of such great help and that the whole process was easy and enjoyable. Congratulations on your Prius! If there's anything else we can help you with don't hesitate in letting us know and don't forget to like us on Facebook and follow us on Twitter for access to exclusive discounts. Sincerely, Pete Paznokas- Operations Manager.

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LetitiaDeitrick
3/3/2013 9:20:30 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Bob BozarthBob Bozarth
John GerberJohn Gerber
Fred WhitehawkFred Whitehawk
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Tri-County Toyota:

Fred made us feel comfortable and relaxed. He answered all of our questions. What normally would have been a stressful experience, had become a pleasant experience. We're very happy with our purchase and with the professionalism of the staff. We highly recommend this dealership for anyone looking for a great vehicle and a great group of people to work with.

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Response From: Tri-County Toyota
Added: 3/4/2013 11:48:12 AM

Letitia, thank you so much for the recommendation. At Tri County Toyota we believe in the importance of providing all of our customers with exceptional service and could not be happier to hear that your experience with Fred was stress free and pleasant. If there is anything else we can help you with don't hesitate in letting us know. Sincerely, Pete Paznokas- Operations Manager.

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jdphoto
2/26/2013 3:52:47 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Bob BozarthBob Bozarth
Bruce BransfieldBruce Bransfield
Steve WiglerSteve Wigler
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Tri-County Toyota:

I dread going to a car dealer, but these guys made it a painless and totally positive experience. There was no pressure to buy or add on any special features. These guys know their stuff and got me in and out in much less time than I expected. They had great music playing too.

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Response From: Tri-County Toyota
Added: 2/26/2013 5:33:22 PM

Thank you so much for the wonderful review. We could not be happier to hear that our staff was able to provide you with an excellent car buying experience that was pressure free and painless. We believe all car buying experiences should be fun and stress free. Welcome to the Tri County Toyota Family! We look forward to serving you for many years to come. Sincerely, Pete Paznokas- Operations

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RameshkumarRameshkumar
1/27/2013 1:19:14 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Bob BozarthBob Bozarth
Michael MoffaMichael Moffa
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Tri-County Toyota:

Whenever I go to Tri-County Toyota for service my vehicles they always friendly and very helpfull. Before even thinking of buying a new car Michael Moffa approached me. And I like his approach. When I wanted to buy a car I went to him and told what I want. He gave me the facts and figures and did not push for the sale. He helped me to make the decission by myself. Great service. I recommend Michael and Tri-County Toyota for the great service they provide for their customer.

Rameshkumar R
Gilbertsville, PA

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Response From: Tri-County Toyota
Added: 1/28/2013 1:21:33 PM

Rameshkumar, thank you for writing such an excellent review about our staff and dealership. Michael is a valued member of our team and we are happy to hear he was able to provide you with a great car buying experience. We strive to provide the best experience possible when in search of the perfect car and believe our customers needs always come first. We look forward to working with you again. Don't forget to like us on Facebook and follow us on Twitter to take advantage of exclusive discounts. Sincerely, Pete Paznokas- Operations Manager.

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rhfirestone
1/14/2013 8:44:10 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Bob BozarthBob Bozarth
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Tri-County Toyota:

After I decided on the Toytoa Rav4. I went to Tri County to learn more about the features of the vehicle.My salesman,Ron Stender,asked me many questions to see which Rav4 would best suit my wants.My wife & I then reviewed the vehicles that were available. We both decided on aRav4 LTD. We both took a test run and we both were impressed. Ken also paid special attention to our option of taking a 3 year lease and explained all the details as this was our first leased car.After obtaining some basic numbers he went to discuss them with his sales manager Bob Bozarth.When he returned with his findings I did not feel this was a good deal & Ken brought Bob back to meet us.After a brief chat I told them I wanted their best number because I would check with one other dealer,which I did. they were both honest & comfortable with their pricing. After receiving information from the other dealer I let them know that they were within a few dollars and accepted their deal. WE were impressed with bth indiduals attention to detail and our concerns. NOTE: 6 years prior we bought a toyota at the other dealership.

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Response From: Tri-County Toyota
Added: 1/14/2013 1:00:54 PM

Thank you so much for taking the time to share your feedback with us. I'm so glad to hear that we were able to help you find everything you needed at a great price. It sounds like Ron and Bob were able to create a very positive experience for you. If there is anything else we can do to improve your ownership experience, please don't hesitate to let us know! Thanks again, congratulations on your RAV4 LTD and welcome to the Tri County Toyota family! Sincerely, Pete Paznokas- Operations Manager.

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rookie48
1/2/2013 7:42:30 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Bob BozarthBob Bozarth
John GerberJohn Gerber
Rich RippelRich Rippel
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Tri-County Toyota:

A smooth experience from start to finish. Great communications via phone, email, and in-person. Rich Rippel worked with us for our repeat business, and made us very comfortable through out the process.

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Response From: Tri-County Toyota
Added: 1/2/2013 12:36:08 PM

Thank you so much for the great review. We appreciate your continued business and are happy to hear that Rich was able to make you comfortable and that your experience went smoothly. We take great pride in giving our customer 110% and love to hear that they couldn't be happier. We look forward to continuing to work with you for many years to come. Sincerely, Pete Paznokas- Operations Manager.

Response From: Tri-County Toyota
Added: 1/2/2013 12:36:10 PM

Thank you so much for the great review. We appreciate your continued business and are happy to hear that Rich was able to make you comfortable and that your experience went smoothly. We take great pride in giving our customer 110% and love to hear that they couldn't be happier. We look forward to continuing to work with you for many years to come. Sincerely, Pete Paznokas- Operations Manager.

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sethwwwwwwwwwww
12/24/2012 3:03:54 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Bob BozarthBob Bozarth
George LeskoGeorge Lesko
Ken McEvoyKen McEvoy
Rick NewsteinRick Newstein
Guy SchollGuy Scholl
Steve WiglerSteve Wigler
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Tri-County Toyota:

I went into this dealership to veiw my options. On the second visit I was made an offer I cold not refuse!I got what I was lokking for and more.

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Response From: Tri-County Toyota
Added: 12/26/2012 11:47:41 AM

Seth, thank you for the great review. We love being able to get our customers exactly what they're looking for at the best price possible so it makes us ecstatic to hear we were able to do just that for you. We look forward to continuing to work with you in the future as well as with anybody you send our way. Don't forget to like us on Facebook and follow us on Twitter to take advantage of our exclusive discounts. Sincerely, Pete Paznokas- Operations Manager.

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cordman
11/11/2012 9:21:32 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Bob BozarthBob Bozarth
Nick FisherNick Fisher
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Tri-County Toyota:

Dealing with Nick was a pleasure. I went looking to buy a used Tundra. They were more interested in understanding what I was looking for in a truck and presenting me the different options. I never felt pressured and they didn't try the usual sales tricks to try and pressure you into buying. Even the followup coorespondence was personal and without pressure.

Bob was great at presenting the sales numbers which were complete and easy to understand. When we closed the deal there were no hidden adders and not pressure to buy a bunch of extra's to run up the costs.

I'll be back for the next caar for my wife

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Response From: Tri-County Toyota
Added: 11/12/2012 4:32:57 PM

Wow, what a great review! It's nice to hear that Nick was a pleasure to work with and able to help you during your recent visit to our dealership. If you have any questions or concerns in the future, please feel free to contact us at any time. Also be sure to like our Facebook and Twitter pages to receive access to exclusive coupons and special offers. We hope you're enjoying your new pre-owned Tundra!
Best Regards,
Pete Paznokas - Operations Manager

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