Bob Hennion at Cumberland Valley Motors Dodge

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Bob Hennion, Ed Post, Jon Sundell

My Review of Cumberland Valley Motors Dodge:
The staff was very courteous, knowledgeable but most importantly patient. They didn't pressure my husband and I at all. I previously owned a Lexus IS 250 AWD but was in the market for a new type of vehicle....preferably a 'performance' car. I really love vintage/classic cars and since 'Vanishing Point' is one of my favorite movies and stars one of the most famous vehicles of all times....THE DODGE CHALLENGER, I couldn't help but want one when Dodge came out with the new line. If it weren't for the year of my Challenger being 2012, I would swear I was driving the one from the movie :). At any rate, once I drove the V8, I was in love. I got the color and price I wanted. I said Bye-Bye Lexus and HELLO DODGE CHALLENGER!!!!

I would recommend this vehicle to even the most conservative customer.


Sincerely,

Avilda C. Bonds

Very Satisfied Customer

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Bob Hennion, Ed Post, Jon Sundell

My Review of Cumberland Valley Motors Dodge:
First off I usually network for everything I do and buy. Not this time. After meeting both Bob and John at an event being held at Wal Mart in Mechanicsburg...I thought I would give them a try and see what my current truck was worth. We had previously purchased a dodge minivan at Hondru Dodge in Elizabethtown...can't say we had the greatest experience and I doubt we will be going back. After coming to CVM w/no intentions on purchasing a new truck, just looking and to see the value of my current truck...I walked away w/a new truck that should meet my needs for a while.(towing a new camper trailer, dogs, kids etc) I was very shocked at how I was brought into the Sales managers office to go over the value of my current vehicle and the deal he laid out for me for a new truck. Very little negotiations to be made. Then going through the finance department w/Ed was a pleasant experience. He actually made it fun to sign all those forms. As a side note, they worked with me as I purchased a cap from another business and helped me with that process.
I have had the vehicle just over 24 hours but I can say I walked away feeling very good about the overall experience. That is saying allot as I myself was in insurance sales and customer service for over 19 yrs...very hard to please me and with customer service like this...my wife is already thinking of a new Dodge minivan from CVM.
Thank you,
Burt and Stacey Stockton
as well as Brian, kelsey, Bryce and Colin plus 3 dogs, Titan, Greta and Maya.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Bob Hennion

My Review of Cumberland Valley Motors Dodge:
These guys impress me more and more. I have purchased 3 trucks from CVM in the last 8 years and WOW its always the best deal and the friendliness staff. Bob Hennion is the men to see if you need that deal. I would also say that the service dept is great! They have gone the extra mile for me in the past to get my truck done quickly. CVM is number one on my list. They will find the vehicle that you want and go pick it up and get you in that new ride and down the road. CVM Autopark keep it up !

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Bob Hennion

My Review of Cumberland Valley Motors Dodge:
The salesman went out of his way to accomodate us and was very friendly. He was also very knowledgeable about the cars. Also, the car was very clean and ran well and priced well.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Bob Hennion, Ed Post

My Review of Cumberland Valley Motors Dodge:
The personnel there were not pushy at all, very accomodating to our needs, and provided us with a fair sale price on the vehicle we purchased.

You can't ask for much more than that.

Additionally, even after the sale was achieved, the financial person was able to receive a lower interest rate from the bank, thus allowing us to more easily afford an extended warrant and Xilon coating.

A good experience overall.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Bob Hennion

My Review of Cumberland Valley Motors Dodge:
Bob Hennion and the entire staff at CVM was exceptional!! This was our first experience with CVM and we were pleased with the level of professionalism and courtesy that we were met with. We have purchased at other (larger) area dealerships in the past and have always left with a sense that most of the salespeople would just as soon be selling shoes, cell phones, or time share condos. The staff at CVM was very thorough and it was refreshing that Bob knew everything about the vehicle that we looked at and eventually purchased. In contrast, our last experience at "the other dealer" was much different. The very, very young salesperson could not answer our questions and we caught him making things up a few times. Shop at CVM!! You will be pleasantly surprised.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Bob Hennion, Ed Post

My Review of Cumberland Valley Motors Dodge:
It is no wonder that Bob has been salesman of the year for three of the four years he's been with CVM!!!! We also truly appreciate how simple Ed makes things on delivery day! Every process from ordering our 2011 Journey to the delivery was nothing short of great! CVM is truly a pleasure to deal with!!

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Bob Hennion

My Review of Cumberland Valley Motors Dodge:
This dealership was very friendly. The car we chose was in good condition and clean. Bob always greets us with a smile. There was only one issue that I had and that was that we were told a monthly payment that was not correct. It turned out to be a few dollars more, however, my wife and I have had bad experiences in the past with dealers who lied on that point.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Bob Hennion

My Review of Cumberland Valley Motors Dodge:
Worked with me on price, so that I could get into the vehicle I wanted. He stayed until after 2000 hours helping me and doing paperwork. All the staff did. Offered food/water while waiting.

I only wish the truck was cheaper. After Dodge receiving a bailout and in this economy, trucks and vehicles in general should be reduced. When people on the assembly line make more per hour putting a part on than someone with over four years of college/training, it gets frustrating. Huge dealership buildings, CEO multimillion dollar yearly salaries, etc., just add to it..

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Bob Hennion

My Review of Cumberland Valley Motors Dodge:
My experience with Cumberland Valley Motors Dodge was very pleasant. I went to them with an idea of what type of Dodge vehicle I wanted. Although they did not have what I was looking for on their lot, they took the time and effort to locate one that would suit my needs. They then worked out the arrangement to get the vehicle transported to their lot in order for me to purchase it. I would highly remcommend them to anyone I come in contact with that may be looking for a Dodge vehicle.

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