Bob Staley
Bob Staley at Toyota of Des Moines

Bob Staley

Sales and Leasing Consultant

Toyota of Des Moines

1650 SE 37th St.
Grimes, IA 50111

4.8
115 Reviews
4.8

115 Reviews

Write a Review

Dealership Experience

15 yrs, 6 mos

Industry Experience

42 yrs, 4 mos

115 Reviews of Bob Staley

April 18, 2024

Dealership Rating
Employee Rating

Is an very happy with the Camry and the service I have received since the purchase More

by whatsthis.whatley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Emily Wagner

Apr 19, 2024

Toyota of Des Moines responded

We're delighted you're so happy with your Camry and the service at Toyota of Des Moines! It's our pleasure to provide a great ownership experience from start to finish. Thanks for choosing Toyota of Des Moines!

January 27, 2024

Dealership Rating
Employee Rating

Bob was great! He got me the vehicle I wanted and kept me updated over the past two months. Seamless process and there was never any pressure to buy any extra warra More

by Cyclones/Ravens Nation
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan McClanahan , Bob

Jan 29, 2024

Toyota of Des Moines responded

Seamless process, no pressure, and out the door in an hour - that's the Toyota of Des Moines magic! Thanks for choosing us, and enjoy cruising in your new wheels!

January 25, 2024

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Employee Rating

Tyler was extremely helpful and answered all of my questions, anything he wasn’t completely sure on he looked up so he could give me an accurate answer. He wasn’t pushy and didn’t rush me while I aske More

by Olivia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan McClanahan, Tyler Murphy

Jan 26, 2024

Toyota of Des Moines responded

We're thrilled Tyler answered your questions thoroughly, even researching for accuracy. No pressure, just clear information - that's the Toyota of Des Moines way! We couldn't agree more with your recommendation - Tyler's the best! Thank you for the review!

December 01, 2023

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I worked with Bob Staley Buying a new tundra pick up truck. He was excellent, hard-working, and completely honest with me on all facets of the purchase. He was a fantastic help trying to find the correc More

by jeffsieleman
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Rob Hutt, Chad Millhollin

Dec 04, 2023

Toyota of Des Moines responded

Thank you for your kind words about Bob Staley. We are so glad to hear that he was able to help you find the perfect Tundra pickup truck for your needs. We appreciate your business and look forward to seeing you again in the future!

November 13, 2023

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Employee Rating

After buying a car from Bob Staley previously, we wanted to work with him again when we purchased our truck because he is a class act. Even though there are supply issues with vehicles in the last few years More

by jeffsieleman
Sales Price Transparency
Recommend Dealer
Yes
Nov 13, 2023

Toyota of Des Moines responded

Thank you for your continued loyalty to Toyota of Des Moines! We aim for 100% customer satisfaction at every stage of your car purchase, and we’re delighted to hear that you received that. We wish you many miles of happy and safe driving in your new vehicle!

November 01, 2023

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Employee Rating

I bought my new RAV 4 from Toyota of Des Moines. My sales person, Bob Staley, was super helpful and kind during the process of placing the order and waiting for it to arrive. He kept me posted so I More

by CD
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Nov 01, 2023

Toyota of Des Moines responded

Thank you for your amazing review! We are so glad to hear that Bob was helpful and kind during the process of ordering and waiting for your new RAV4. Enjoy your new SUV!

October 31, 2023

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Employee Rating

We worked with Bobby Staley and he was awesome—was honest and helpful —would buy from him again! More

by Fran
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 01, 2023

Toyota of Des Moines responded

We are grateful for your feedback, and we are proud to have Bobby as part of our team. Thank you for your business! We hope that you will continue to choose Toyota of Des Moines for your future car buying needs.

Nov 01, 2023

Fran responded

Excellent experience at Toyota thanks to Bobby Staley!

October 30, 2023

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Employee Rating

Buying process was great. Bob S. was very efficient..The final car delivery however was inefficient. More

by VJALUKAR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan McClanahan

Oct 30, 2023

Toyota of Des Moines responded

Thank you so much for your feedback! We are glad to hear that you had a great buying experience with Bob, but we are disappointed to hear that your car delivery was inefficient. We are committed to improving our process, and we will use your feedback to make the car delivery experience better for all of our customers. Thank you for choosing Toyota of Des Moines!

October 28, 2023

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Employee Rating

In the past we purchased 2 Toyotas from this dealership. We were very happy with the service. This time we decided to not purchase the car we looked at. We were very surprised that the salesman repeatedly t More

by NANCYJOHN15
Recommend Dealer
Yes

Other Employees Tagged: Sales Manager

Oct 30, 2023

Toyota of Des Moines responded

Thank you for taking the time to leave us a review. We appreciate your feedback and are disappointed to hear that your recent experience at our dealership did not meet your expectations. We want to assure you that this is not our typical sales approach. We strive to provide our customers with a pressure-free car buying experience. Please give us another chance in the future! Take care!

October 24, 2023

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Employee Rating

Very pleased with the entire process! Bob was very professional! He was great with communication and helpful with the entire process! We are very pleased with the car and quality! Will ch More

by Nancy Brace
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 25, 2023

Toyota of Des Moines responded

Thank you so much for your kind review of Bob and Toyota of Des Moines! We are so glad to hear that you had a positive experience with us throughout the entire car buying process. Enjoy your new Toyota!

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