My Review Of RC Hill Mitsubishi:
My first purchase of an Outlander was in 2004. Kristian & Barbara, the whole Service Department, have taken care of my automobile service needs with care, honesty & excellent skill. I never had any worries. The weekend prior to my new purchase of my 2013 Outlander, I had problems with my ac & gas cap door. Seleana answered my call &, since the service department was closed, had me stop in. Troy & 2 other gentlemen took the time to assess my situation & opened the gas cap door for me so I could refuel. I work as a field nurse in Home Health Care & would not have been able to complete my assignments without their help. That act of kindness not only assisted me, it reached out to serve my patients. I brought my older car in on the following Monday, when my service appointment was scheduled for Tuesday, because further issues were occurring. "My old gal" did have over 103,000 miles on her. Kristian was very understanding. They even fit her in when their schedule opened up. He provided me with clear & fair options for her solutions. Needless to say, on Wednesday I was in to see Russell for purchase of a new car. The process was very smooth. Russell listened to me regarding my needs & preferences. He helped me choose the best car to meet those needs. Tim was very helpful in assessing my trade in, which was very fair & generous. Bob was able to explain to me the financing details of my new purchase. I had applied for preapproval with my credit union. RC Hill's staff found me a much better deal with the best coverage & easily affordable payments. The overall experience was so easy and enjoyable. The detail crew did the final touches for my new car so she drove off the lot shining. I am pleased with the newer features of my Outlander 2013. I rely on safe & comfortable transportation in my work. I truly have it. Thank you to all.
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