From Ottawa Hills, OH, Bobby has been with Yark Automotive since 2021 and previously with Kistler for 17 years. He loves to golf and root on Michigan. His favorite thing about cars is driving them and really enjoys selling them.
Read moreDealership Experience
19 yrs, 10 mos
Industry Experience
34 yrs, 10 mos
37 Reviews
Write a Review37 Reviews of Bobby Jorgensen
February 12, 2024
From the text message inquiring about the availability of a Blue Explorer to the appointment the same day to test drive to finalizing the purchase was completed with expertise, efficiency and promptness. Ev a Blue Explorer to the appointment the same day to test drive to finalizing the purchase was completed with expertise, efficiency and promptness. Every question I had all was handled perfectly. My salesman Aaron Bylar did a great job. Any manager would be proud and fortunate to have him on their team. More
Other Employees Tagged: Bob Rogers, Aaron Byler, Nolan Culver
May 27, 2021
Had a Ford truck in for service had a leak on the turbo we were leaving for a trip south the service Dept said it would be ok to use the truck and it would be ok to take it it was covered under warranty we were leaving for a trip south the service Dept said it would be ok to use the truck and it would be ok to take it it was covered under warranty When we got back took it in for repair I was told sorry the warranty was up on Sunday the day before I took it in I tryed contacting Bobby numerous times but you refused to even talk to me you were to busy so now your Bobby the chicken man and I will no longer own a Ford product But who cares right More
January 10, 2020
Very professional and friendly atmosphere. This was definitely the best experience I’ve ever had at a dealership.These guys were beyond amazing!I can confidently say I’ll be going with Kistler Ford for definitely the best experience I’ve ever had at a dealership.These guys were beyond amazing!I can confidently say I’ll be going with Kistler Ford for life!! More
Other Employees Tagged: Cole Breese, Steven Eckstein
November 21, 2019
Very Nice place to do business I've been purchasing car's from this dealership and having them serviced there for many years and have always had an Excellent experience. I will con I've been purchasing car's from this dealership and having them serviced there for many years and have always had an Excellent experience. I will continue to recommend Kistler to anyone I know looking to buy a new or used car. More
Other Employees Tagged: Bill Zuccarell, Bob Rogers, Michelle Finfera, Aaron Byler , Josh Dekoeyer, Steven Eckstein , Lori Kaminski, Jennifer Moore, Jeff Thompson, I've worked with many more both past & present and everyone was a pleasure to work with.
November 04, 2019
Everyone was awesome Everyone Was so polite to us and made me a little less nervous about the whole process. I would definitely recommend them to anyone I know. Everyone Was so polite to us and made me a little less nervous about the whole process. I would definitely recommend them to anyone I know. More
Other Employees Tagged: Deon Valentine
October 29, 2019
Kistler is AWESOME Buying my Fusion was so easy... My salesman Nick was very caring To my auto needs and concerns which Made my choice very easy.. I LOVE My Ford Fus Buying my Fusion was so easy... My salesman Nick was very caring To my auto needs and concerns which Made my choice very easy.. I LOVE My Ford Fusion. More
Other Employees Tagged: Bill Zuccarell, JR Strawbridge , Josh Dekoeyer, John Dunnigan, Craig Filby, Nick Montalbano, Jeff Thompson
July 19, 2019
Great sales, horrible leadership and repair facility After multiple services (as a Platinum warranty holder, 3 free oil changes and your car is supposed to be washed every time and was only washed once a After multiple services (as a Platinum warranty holder, 3 free oil changes and your car is supposed to be washed every time and was only washed once after I went back inside and asked for it again) and months of trying to get a repair done (4 times, still not done correctly)... I left a negative review of the dealership. While the repairs were being done, I would call multiple times to never get a call back, and would have to drive to the dealership to find out what's going on with my car. After leaving the negative review, the shop manager Bill was upset because I left a bad review about him. So instead of talking to me about why I left them a bad review, Bill decided to have his boss tell me that they no longer wanted my business and that I need to take my car elsewhere. Her exact words were " this is a customer service based business, and we can't make you happy, so you need to find another dealership because we will no longer be servicing your vehicle". They never tried to correct why I left them a bad review, and even after talking to Bobbi Jorgensen personally about the problems I had, and him agreeing that I had absolute embarrassing customer service, he never even tried to keep my business... Never tried to rectify the situation... Just claimed it's going to be a learning experience and they'll be having meetings about it. After reading other reviews on here, I see I'm not the only person this has happened to... Shameful because I've been a Ford owner since my first car 22 years ago More
Other Employees Tagged: Bill Zuccarell , Chris Brewer, Steven Eckstein
May 13, 2019
Just stay away They have no follow through on that they say. Bad over priced service if you need work. No business ethics. Poor customer service. Disrespectful staf They have no follow through on that they say. Bad over priced service if you need work. No business ethics. Poor customer service. Disrespectful staff. Profile people by their appearance. More
Other Employees Tagged: Michelle Finfera
April 29, 2019
Sold my vehicle to someone else I was in the process of being financed for a vehicle. Kistler called me and told me “Good news, the financing went through and we got you approved. I was in the process of being financed for a vehicle. Kistler called me and told me “Good news, the financing went through and we got you approved. But the truck is gone. Someone else came in and bought it.” How do you sell a vehicle that’s currently in the process of being financed to another person??? Shady move!!! Do not trust Kistler Ford! More
Other Employees Tagged: Deon Valentine , Jeff Thompson
April 02, 2019
Amazing service From sales to service dealing with Kistler has been nothing but easy. They can appreciate the time it takes to purchase a new car and do everything in From sales to service dealing with Kistler has been nothing but easy. They can appreciate the time it takes to purchase a new car and do everything in their power to make is quick and painless!! More
Other Employees Tagged: Cody Hyden , Steven Eckstein