Brad Roberts at Carriage Nissan

Sales Associate
About Brad Roberts
Brad Roberts
A highly experienced salesman who has served in all different aspects of the industry. With over 15 years in the business, Brad easily exceeds the industry standard. Impressive as his resume may be, Brad has a plethora of interest including fishing, singing, and songwriting. Also, he performs live with his current band Atlanta Hwy.

Dealer Address
Carriage Nissan
2400 Browns Bridge Rd
Gainesville, Georgia 30504
(770) 532-6335

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bobbarnette
5/5/2012 8:40:06 AM


Overall Rating: 4.8

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: DC Reeves, Brad Roberts

My Review of Carriage Nissan:
I received an email from Mr.Ellison about an offer to trade vehicles and keep the same payment you currently have and maybe even lower it.I was not even thinking about
trading vehicles but began to wonder,would it be possible to get into a new Nissan and keep my payments manageable in todays economy?I came by after hours and walked the lot looking at all the inventory and having sticker shock at todays prices.I began to wonder what my trade in would be worth,a used vehicle that I had also purchased here about five years ago,how much down payment could I add to it to make it work?Walking the lot something caught my eye,a beautiful 2012 Nissan Xterra Pro-4X.My heart pounded,this is it,this is me,this is MY car.After replying to Mr.Ellison's email,I received a call from Brad Roberts and planned to come by the following Saturday.Brad was busy with another customer so I was introduced to D.C.
who took me out to look closer at the Xterra.I knew this was what I wanted but wanted
to shop around a little before making a decision.D.C never pressured me in anyway and after talking a while about what I had in mind he quoted me a sales price.As I left that day he said he wanted to earn my business and that he did by being himself and allowing me to be myself,treating me with respect and without pressure.I called him
eleven days later to go and drive the Xterra and purchased it that afternoon.Brad and D.C. took care of everything and made purchasing a new vehicle actually a pleasure,not a nerve racking experience.This is only the fourth new vehicle that I have purchased in my life,none of the other purchases went as smoothly as this one did.I would say that the Nissan is the most quality vehicle that I have ever owned
and Carriage Nissan is the place to do business.

Thanks,

Bob Barnette

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Response from: Carriage Nissan
Added: 5/7/2012 2:31:23 PM
Thank you so much for this riveting review Bob! We are so happy to hear we were able to get you into a car you feel so passionately about at a price you can afford. DC is an asset to the Carriage Nissan team, and we are thrilled that he had the opportunity to work with you. He will be very happy to hear your kind words. We hope to work with you again in the future so don't forget to check us out on Facebook and Twitter for exclusive service specials and the latest industry news.

Stephanie Jakobsen
Customer Relations Manager
Carriage Automotive Group
770.532.6335 Main
678.717.0338 Direct
sjakobsen@carriageautogroup.com

terricowan
4/30/2012 8:08:33 AM


Overall Rating: 5

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Brad Roberts

My Review of Carriage Nissan:
My daughter and I loved our sales person Brad Roberts. He will get ALL future business!!!First time I ever bought a car without leaving with a migrain. Great experience.

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Response from: Carriage Nissan
Added: 4/30/2012 3:01:01 PM
Thank you for this review. Brad is an asset to the Carriage Nissan team, and we are so happy to hear he had the opportunity to work with you. We hope to work with you again, so don't forget to check us out on Facebook and Twitter for exclusive service specials and the latest industry news.

Stephanie Jakobsen
Customer Relations Manager
Carriage Automotive Group
770.532.6335 Main
678.717.0338 Direct
sjakobsen@carriageautogroup.com

Jwood2011
4/27/2012 10:10:54 AM


Overall Rating: 5

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Brad Roberts

My Review of Carriage Nissan:
Because I love the way the dealership handles situations
And also the way they speak is so friendly And also the price of service and cars

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Response from: Carriage Nissan
Added: 4/27/2012 2:19:32 PM
Thank you so much for this great review. We strive to provide all of our customers with exemplary customer service, and it is so wonderful to hear that we provided you with just that. Don't forget to check us out on Facebook and Twitter for awesome service specials and the latest industry news.

Stephanie Jakobsen
Customer Relations Manager
Carriage Automotive Group
770.532.6335 Main
678.717.0338 Direct
sjakobsen@carriageautogroup.com

gaharleygirl
4/26/2012 11:18:24 AM


Overall Rating: 4.8

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Kris Kazecki, Brad Roberts

My Review of Carriage Nissan:
I have had great experence with Carriage nissan of Gainseville. Hoping to buy another car from them!! They have great prices on there cars and alot to select from!

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Response from: Carriage Nissan
Added: 4/26/2012 2:26:43 PM
Thank you so much for this great review! We love to hear from our loyal customers, and it is so wonderful to hear that you've had several enjoyable purchasing experiences with us! Don't forget to find us on Facebook and Twitter for exclusive service specials and the latest industry news.

Stephanie Jakobsen
Customer Relations Manager
Carriage Automotive Group
770.532.6335 Main
678.717.0338 Direct
sjakobsen@carriageautogroup.com

Jaytina4
4/26/2012 11:08:36 AM


Overall Rating: 5

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Brad Roberts

My Review of Carriage Nissan:
They took care of me and my car very well. They were attentive and the service area was clean and they were very respectful of my time. They were also kind enough to clean my car as part of the service.

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Response from: Carriage Nissan
Added: 4/26/2012 2:21:13 PM
Thank you so much for taking the time to share your experience with us. We know how frustrating it can be to have a vehicle serviced, and we are so happy to hear that we were able to alleviate some of that stress for you. Be sure to find us on Facebook and Twitter for exclusive service specials and industry news.

Stephanie Jakobsen
Customer Relations Manager
Carriage Automotive Group
770.532.6335 Main
678.717.0338 Direct
sjakobsen@carriageautogroup.com

scdavis
4/8/2012 11:50:20 AM


Overall Rating: 5

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Wayne Anderson, Brad Roberts

My Review of Carriage Nissan:
I came in for my first oil change on a Saturday, which was very convenient for me since I work during the week. I called to make an appointment and they took my car right back for service upon arrival. They also washed it while they had it.

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Response from: Carriage Nissan
Added: 4/9/2012 1:43:21 PM
Thank you so much for sharing your experience with us. We are so happy to hear we were able to get your car in and out as quickly as possible, and get you back on the road! We look forward to working with you again in the future, so don't forget to check us out on Facebook and Twitter for the latest industry news and exclusive service specials.

Stephanie Jakobsen
Customer Relations Manager
Carriage Automotive Group
770.532.6335 Main
678.717.0338 Direct
sjakobsen@carriageautogroup.com

littlebutterfly7@bellsouth.net
4/5/2012 12:53:46 PM


Overall Rating: 5

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Steve Lehrer, Brad Roberts

My Review of Carriage Nissan:
I have bought three vehicles all from this dealership .they have always treated me fairly and with respect .i would and will recommend this dealership to my family and friends .Thank you nissan, a satisifed customer in Gainesville Ga
Brenda

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Response from: Carriage Nissan
Added: 4/5/2012 1:34:38 PM
Thank you for your kind words! We love to hear from our loyal customers and it is so great that you have enjoyed your experiences with us so much that you've purchased three vehicles from us! We look forward to seeing us again, so don't forget to find us on Facebook and Twitter for exclusive service specials and the latest industry news.


Stephanie Jakobsen
Customer Relations Manager
Carriage Automotive Group
770.532.6335 Main
678.717.0338 Direct
sjakobsen@carriageautogroup.com

aggyluv10
4/4/2012 6:02:04 AM


Overall Rating: 5

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Brad Roberts, Jeremy Smith

My Review of Carriage Nissan:
I had a wonderful experience at carriage nissan. I totalled my very dependable nissan xterra and had to buy a new Nissan. The only problem was that I work nighta. I was able to submit my credit application online and chatted with an online customer service person who helped me get my application processed. Once my application was reviewed I received a call that we were ready to go choose a vehicle. My salesman didn't pressure me. I got a fantastic deal and an even better finance deal thanks to the financing dept. I was impressed with every aspect of the experience and appreciated them being so accomodating to my schedule.

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Response from: Carriage Nissan
Added: 4/4/2012 2:49:46 PM
Thank you so much for this unique review. We are so excited to hear that you were able to take advantage of our online resources during your purchasing experience. We know how difficult it can be to purchase a vehicle when you work an alternative schedule, and we are so pleased that we were able to get you a new vehicle to replace the one that was damaged. We hope to work with you again in the future so don't forget to find us on Facebook and Twitter for exclusive service specials and the latest industry news.

Stephanie Jakobsen
Customer Relations Manager
Carriage Automotive Group
770.532.6335 Main
678.717.0338 Direct
sjakobsen@carriageautogroup.com

SIDSEARS
3/22/2012 11:26:19 AM


Overall Rating: 5

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Brad Roberts

My Review of Carriage Nissan:
Everyone that I have delt with from the collison dept to the sale dept to the service dept has been very nice and helpful. Thank you!

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Response from: Carriage Nissan
Added: 3/22/2012 2:21:41 PM
Thank you for writing this review! We are so happy to hear that you have enjoyed your experiences with us. We believe customer service should be a top priority, and it is wonderful to know that you feel we've done our jobs well. Don't forget to check us out on Facebook and Twitter for exclusive service specials to use on your next visit!

Stephanie Kroll
Customer Relations Manager
Carriage Automotive Group
770.532.6335 Main
678.717.0338 Direct
stephanie.kroll@carriageautogroup.com

stilesbiggin
3/21/2012 6:32:54 PM


Overall Rating: 4.2

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Brad Roberts

My Review of Carriage Nissan:
We had a great experience with this dealership. All of the people that helped us were very nice and friendly. We have told many people of our experience and told them to go by and see you all.
Thanks for all you did for my new car purchase.

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Response from: Carriage Nissan
Added: 3/22/2012 2:04:05 PM
We appreciate you taking the time to write us this review. We are so happy to hear that you so enjoyed the time you spent with us at the dealership, and are grateful for you spreading the word about us to your friends! Congratulations on your new vehicle, and we look forward to working with you again in the future! Don't forget to find us on Facebook and Twitter for great deals and monthly service specials.

Stephanie Kroll
Customer Relations Manager
Carriage Automotive Group
770.532.6335 Main
678.717.0338 Direct
stephanie.kroll@carriageautogroup.com

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