Brandon Hipp at Jeff Wyler Springfield Auto Mall

I drove in to set up service appointment. Surprise - Job done while I waited comfortably in lounge. All staff were helpful, friendly, professional, and efficient.

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I was taken care and dealt with in a friendly manner. Service was completed in a timely manner for the things completed. Thanks for taking care of my vehicle.

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The work was completed within the time it was promised. I would suggest that a written statement be included on the invoice that fully addresses any concern about my vehicle that I have voiced to the service person.

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Everything worked out fine, as always. I have changed where I get service for my Kia specifically due to your Service Dept. And, I appreciate the opportunity to schedule via Internet.

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We are long-time customers of Jeff Wyler Auto Mall, but this was our first time to work with Brandon Hipp. We appreciated the emphasis he placed on what we wanted and didn't try to steer us toward anything else. He explained everything, was patient with all of our questions and made sure we had no more questions or needs before we made a decision. We know his job is to "make the sale", but he didn't pressure us and made us feel he had our best interest at heart. With this type of service, we have no reason to go to any other car dealership.

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We live in an area heavily populated with car dealerships. However, we were willing to drive 40 minutes away for the great customer service and prices that we received at Jeff Wyler. We will be return to buy any future cars here.

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For my first car buying experience, I had a blast working with Jeff Wyler. My family has bought from the Springfield Auto Mall in the past, so I knew just what I would be getting from Jeff Wyler and boy, did I get what I wanted!! I was offered a range of cars to choose from and not one, not two, but THREE extremely knowledgeable salesmen (Scott, JD, and Brandon) who helped me with any questions or concerns I had. Unlike other dealers, I didn't feel pressured to buy a model or brand I didn't want and I was heard when I told them my price limits.
I have loved every bit of my experience with Jeff Wyler and my brand new car. Thank you so much, Brandon, JD, and Scott; I will most definitely recommend Jeff Wyler to my friends/family and, in time, be back to purchase another car!

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Brandon Hipp did an outstanding job explaining all of the features of our new vehicle. He was also able to find the exact color and model we wanted. Ron Racine also found us a lower finance rate than our credit union. Great job by all involved. I am looking forward to having the car serviced and maintained by this dealership.

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