Brent Palen at Holm Automotive Center Inc

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Pat Magee, Brent Palen, Chris Scherbring, Ross Taplin, Maria West

My Review of Holm Automotive Center Inc :
Holm Automotive is the true description of a hometown dealership, from the way you're greeted at the door, to every detail involved when purchasing a car. There was no "big-citying" done to me, and I appreciate all of their efforts. I have purchased 4 new vehicles from Holm Automotive in the past 21 years, and have always been treated fairly on my trade-ins, and through every step of the buying process. They have also twice now, gone and found the exact-color vehicle I wanted, even when it was not originally on their lot. I will definitely start with Holm Automotive in the future whenever I next go through the buying process on a vehicle.

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Eric Altwegg, Brent Palen

My Review of Holm Automotive Center Inc :
Members were prepared, friendly, easy to work with. The car buying experience was as painless as a car buying experience can be. I would go back for my next purchase.

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Eric Altwegg, Sherry Hooper, Brent Palen

My Review of Holm Automotive Center Inc :
There was no pressure to buy. Eric kept us informed on inventory until we found the one! The staff was helpful and answered all our questions.

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Chris Eckert, Brent Palen

My Review of Holm Automotive Center Inc :
My son was shopping for a different car and Chris did a great job helping him purchase the car he wanted. There was no pressure or feeling like anything was deceiving.
My husband and I personally made a purchase at Midwest Ford and Toyota in Hutchinson a few months ago and didn't walk away with this same feeling.
Thanks Chris for all your help and I know Brett loves his car and learned a lot from this experience.
Also thanks to Brent for his help in financing. He did a great job answering all our questions.
I would definitely recommend this dealership and Chris to anyone thinking about a vehicle purchase.
Marlene Herzet

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Andy Elliott, Tim Holm, Pat Magee, Brent Palen, Ross Taplin

My Review of Holm Automotive Center Inc :
I was involved in a car accident on 6-1-11 and worked with Holm Auto in Abilene, KS and all of the WONDERFUL folks there with car repairs/estimates, rental car, and with the purchase of my 3rd new vehicle from this dealership. On the day of my accident I called Holm Auto and spoke with Pam to say I was having my 2010 Toyota Corolla S towed to their dealership for a repair estimate and that I would also need a rental car. When I arrived at Holm Auto that evening (quite shaken up and injured from my car accident) there to greet me was Tim Holm, the owner of Holm Auto; Pam, Secretary/Receptionist (sorry I do not know Pam's last name); Ross Taplin, Salesman; and Brent (sorry I cannot recall Brent's last name). Not only was a rental car waiting and ready for me to take, but the absloute sincere expression for my well-being was expressed by all of these folks---they will NEVER know what this meant to me in my time of need.

I have purchased 3 new vehicles from Holm Auto and the service and friendship they extend to their customers is absolutely outstanding--always when I come into the dealership, I am greeted by my first name --- I do have to admit with handling the many details from my car accident, I was at the dealership a lot and probably was a "pest"---but NEVER did anyone there make me feel like anything but welcomed.

I simply cannot put into words all of the outstanding services Holm Auto has given to me and that includes the monthly oil changes my car needs due to the distance I commute to my job--ALWAYS a smile and ALWAYS ready and willing to assist me however they can, and for this I am most appreciative. THANK YOU!!!!!

PS---I love my new CRUZE and also my new EQUINOX!!!!!

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Brent Palen, Ross Taplin

My Review of Holm Automotive Center Inc :
My father passed 2 mths ago and I have have moved back to western ks to take over the family concrete business and was in need of a new truck. While driving back to my home in manhattan I decided to stop in at holm auto and to my suprise they had the truck I'd been looking for on the lot. The first person I met after walking in the door was Ross a very professional and curtious. After driving the truck and dealing on a price I met with Brent to do the paper work and set up delivery time on my new chevy. My overall experience with Holm auto was great. Being from a small town in western ks they really made me feel at home. I will recomend Holm auto to everyone who is in the market for a car or truck.

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Brent Palen

My Review of Holm Automotive Center Inc :
i think they both explained things very well an gave us a great deal on the 2009 jeep compass. they really worked an worked for us the first day so we could get the truck an we really appriciated that. Thanks!

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Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Michelle Holm, Brent Palen

My Review of Holm Automotive Center Inc :
Great people to work with. I appreciate that they are proactive, but not pushy, about service and sales. The staff is friendly, courteous and excellent to do business with. Service done in a timely and professional manner. The business itself is very community oriented, sponsoring many local agencies and causes.

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Eric Altwegg, Brent Palen

My Review of Holm Automotive Center Inc :
Searched the internet on a 300 mile radius of NW Arkansas and found a truck I was interested in at Holms. Talked with Mr. Altwegg about the truck. He was very helpful with the details and information of the vehicle. After a 5 hr drive to Abilene KS it was a pleasure to deal with Mr. Altwegg only on the truck and not 4 or 5 others before you come to an agreement. The auto dealers here in NW Arkansas could learn a few things from Holm Automotive Center. I highly recommend this Dealer.

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Brent Palen

My Review of Holm Automotive Center Inc :
My husband and I bought a 2010 Acadia in April from Holm Automotive. Honestly, it was the most fun I've ever had buying a vehicle. Bryan Dunlap, our salesman, was great to work with, very friendly, as was everyone at Holm. Mr. Dunlap wasn't your "typical" car salesmen. We didn't feel like he was trying to put one over on us. He was just a very friendly, funny, helpful guy. We dealt with (?) for the financing and tire coverage, and again had a great experience. Brett was also very friendly, helpful and made the experience fun. I'm one of those people that rate car shopping right up there with having a root canal but I have to say that our experience at Holm with these two guys was much more enjoyable than a root canal! I can feel good when I say that "yes, we would reccomend these folks and these dealers to anyone"

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