Brian Hastmann
Service Lane Manager
Koons White Marsh Chevrolet
10207 Philadelphia Road
White Marsh, MD 21162
Brian has been in the automotive industry since 1993 and at Koons since 2004. Brian is a GM Certified Service Advisor and a GM Mark of Excellence Award winner. What he loves about his job is everyday he gets to meet new people and have new challenges that keep him on his toes making each day a new adventure.
Read moreDealership Experience
19 yrs, 7 mos
Industry Experience
19 yrs, 7 mos
Languages Spoken
English
39 Reviews
Write a Review39 Reviews of Brian Hastmann
March 14, 2024
Appt started on time staff greeted us upon arrival Josh great with explainations after service completed Service bery timely Josh great with explainations after service completed Service bery timely More
Other Employees Tagged: Josh Chernault
February 07, 2024
I was very pleased with the overall service that I got from your dealership from the time I drove into the service area till the time that I left it was worth the 55 miles that I travel from Delaware from your dealership from the time I drove into the service area till the time that I left it was worth the 55 miles that I travel from Delaware More
Other Employees Tagged: Courtney Krause
January 21, 2024
We always have a great experience at Koons service. Bryan is our service advisor he always takes good care of us. I feel he is the best of the best. He is very knowledgeable when we come in with a prob Bryan is our service advisor he always takes good care of us. I feel he is the best of the best. He is very knowledgeable when we come in with a problem he listens and gets right on it and takes care of it for us. Koons is the best because of Bryan.!!!!!!!! More
August 30, 2023
The service adviser was great. But I was unhappy with the tech that did the work. He left grease all over the front fenders and drivers door. Also he did not put the wheel covers o But I was unhappy with the tech that did the work. He left grease all over the front fenders and drivers door. Also he did not put the wheel covers on properly and we lost one but I was able to find it. More
Other Employees Tagged: Antonio M
June 14, 2023
We have bought 5 cars from Koons Chefolet over the years - never once had a "bad" experience, with 3 different salesmen. Always respectful and working to get the best financing. - never once had a "bad" experience, with 3 different salesmen. Always respectful and working to get the best financing. More
Other Employees Tagged: Micah McCain
June 15, 2022
Great service department from set-up, pick-up to mechanic who has the patience to talk and really explain everything back to the drop-off. I would recommend this service to everyone. Thanks. who has the patience to talk and really explain everything back to the drop-off. I would recommend this service to everyone. Thanks. More
May 11, 2022
Would’ve been better if there were more people working. Please consider hiring more people Please consider hiring more people More
Other Employees Tagged: Christian Stark, Kristine Hall, Dan Hasselberger, Maria Taliano, Charlie Burkhardt@koons.com, Nick Chapman, Josh Chernault
April 24, 2022
Koons always has my best interest in mind. I’m disabled and the are pleasant to deal with. I’m disabled and the are pleasant to deal with. More
Other Employees Tagged: Charlie Burkhardt@koons.com
December 16, 2021
Bought a vehicle with no problem from the salesperson. No problem with finance. Made a appointment to get the vehicle fixed and was scheduled out a week. Took vehicle back to get fixed. They had vehicle for problem with finance. Made a appointment to get the vehicle fixed and was scheduled out a week. Took vehicle back to get fixed. They had vehicle for 2 days and I took off of work. Vehicle is still making the same noise I took it in for. The month and 1,000 miles are up and I’m stuck with a noise that absolutely drives me crazy. I guess you get what you pay for. Very unhappy with the service department. Place sucks More
Other Employees Tagged: Christian Stark, Frank Dellaterza, Kristine Hall, Dan Hasselberger, Maria Taliano, Chloe Orcutt, Charlie Burkhardt@koons.com, Nick Chapman, Josh Chernault
October 06, 2021
Everything went well it was a long time for oil change due to short staff but I was patient things was pointed out to me that I need to take care of by the next time I come in for oil change and I think t due to short staff but I was patient things was pointed out to me that I need to take care of by the next time I come in for oil change and I think that was wonderful knowing something like that thanks for looking out. More