Bridget Stennis at Volkswagen Santa Monica

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Bridget Stennis

My Review of Volkswagen Santa Monica :
FIRST AND FOREMOST BRIDGET STENNIS IS THE MOST PROFESSIONAL, KNOWLEDGEABLE VW SALES CONSULTANT HANDS DOWN!!!

I live in Newport Coast, I searched all the local dealers, CAPO, Common Wealth, VW Garden Grove, McKenna VW, Puente Hills VW. VW Santa Monica had the best price and the very BEST customer service. All the negotiating was competed through email, which was awesome, as I wouldn't want to drive that far without negotiating already complete. At the last minute I was unable to find a ride up to Santa Monica and without hesitation Santa Monica VW Bridget Stennis offered to send a car to OC to pick me up. That's what I call a 1st class dealership.
Bridget Stennis was a very organized, professional, knowledgeable sales consultant.
Bridget had my vehicle ready to go as soon as I arrived, made sure I was attended to immediately from the finance dept. and had proper directions to get home, and she followed up with me to make sure I got home.
I highly recommend Bridget Stennis for any VW purchase TOTALLY worth the drive wherever you live in So Cal!!!
UPDATE I just purchased my second VW in a month today from Bridget Stennis, all I can say is VW of North America needs to implement a training program using Bridget Stennis as an example of how all their VW Dealers sales consultants should conduct business. Bridget is amazing in every aspect of your car purchase transaction!!!!!!!!!

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Bridget Stennis

My Review of Volkswagen Santa Monica :
I have been working exclusively with Ms. Stennis and Santa Monica VW for over 10 years - from my first lease out of college to my third as a working career woman. She has ALWAYS been outstanding to work with on my leases. She is gracious, flexible, accomodating and just a pleasure to work with. She makes the process of getting into a new vehice easy and seamless, I actually look forward to getting into my fourth VW with her in 2013. I'll be getting another VW CC, I love Bridget and I love working ONLY with her!!!

Sincerely,
Pilaar Terry

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Bridget Stennis

My Review of Volkswagen Santa Monica :
We were looking for a new car and considered many options. When we finally narrowed it down to a Volkswagen Tiguan, we visited a few Volkswagen dealerships, either in person or online. Once we met Bridget and spoke with her about our needs, we decided she was the person who could help us with the purchase of our new vehicle. Dealing with Bridget was delightful, and she helped us every step of the way to purchase our new car. We couldn't recommend her more highly.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Bridget Stennis

My Review of Volkswagen Santa Monica :
Bridget responded to my inquiry over the internet immediately and followed up when other dealers took days to respond and then lost interest. She was also able to speak to me from a mother's point of view about the safety features of the Jetta, and work with me to keep out of pocket costs to a minimum. she was efficient and kind and made the entire experience a delight for me and my two teengers. i would highly recommend her to anyone looking for a VW - she'll make it painless and fun and will win you over with her cheerfulness and her ability to get it done.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Claire Skinner, Bridget Stennis

My Review of Volkswagen Santa Monica :
Without reservation...The BEST and Vivacious Internet Sales Manager Bridget Stennis has shown EXCELLENT CUSTOMER SERVICE AND ATTENTION TO DETAIL for several years at Santa Monica Volkswagen. Truly, the great personality and professionalism that Bridget(Sales) and Clare(Finance) offer the purchaser from initial to the final signing the deal. Again, these are two(2) of the most beautiful and efficient women in the car industry. Sincerely yours, Charles Mack

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Bridget Stennis

My Review of Volkswagen Santa Monica :
This is my second car purchase in three years from Bridget Stennis. She is just a great person who hears what my needs are, doesn't play games and produces. I am a frequent new car buyer and travel to LA from Palm Springs as I prefer to deal with her. The team there is honest, professional and actually fun to work with. Despite a bit of confusion over pricing, the issue was ironed out immediately and to my satisfaction. At all times, I was treated with respect and kindness. Can't say enough about Bridget but thanks for all the help and I will be back.

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