Bridgett Kirby
Bridgett Kirby at Koons Westminster Toyota

Bridgett Kirby

Service Advisor

Koons Westminster Toyota

375 Baltimore Boulevard
Westminster, MD 21157

4.5
30 Reviews
4.5

30 Reviews

Write a Review

30 Reviews of Bridgett Kirby

May 28, 2026

Dealership Rating
Employee Rating

Over the visit was good. The onboard computer was not quite reset so we required a return to have the warning lights set back but that was quick and easy. More

by ardon0
Service Price Transparency
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Recommend Dealer
Yes
May 29, 2026

Koons Westminster Toyota responded

Thanks for the great rating! We are always happy to help!

May 18, 2026

Dealership Rating
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Great service thank you for help me out with everything and continue doing a great job. More

by santanadrums
Service Price Transparency
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Recommend Dealer
Yes
May 22, 2026

Koons Westminster Toyota responded

:-) Wow! Thank you for rating us so many stars!

May 15, 2026

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Employee Rating

Their staff is very helpful and professional. The pick-up and return policy is the best and they always notify me when the work is done. More

by raybaker1921
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kyle Harris

May 21, 2026

Koons Westminster Toyota responded

Hello raybaker1921, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!

May 11, 2026

Dealership Rating
Employee Rating

Service was great and would recommend the service center. Courteous and timely. Relatively painless! Thanks! More

by seadylpatrick
Service Price Transparency
Workmanship
Recommend Dealer
Yes
May 22, 2026

Koons Westminster Toyota responded

Thank you seadylpatrick! We hope to be of service to you again!

May 01, 2026

Dealership Rating
Employee Rating

Service was excellent. The staff were very helpful. Car was done on time with no problems. I’ll be scheduling my next service with this location. More

by dkanz49
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
May 18, 2026

Koons Westminster Toyota responded

Hello, we are happy to see that your customer experience was a positive one! The team here is always available for any assistance that you may need. Thank you for taking the time to leave us your rating!

April 21, 2026

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Employee Rating

Great quick service, Waiting room comfortable and clean. They really take good care of my car! More

by dh2
Service Price Transparency
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Recommend Dealer
Yes
Apr 24, 2026

Koons Westminster Toyota responded

dh2, we really appreciate this positive review! Thanks so much!

April 15, 2026

Dealership Rating
Employee Rating

Cory Colassard gets an A+, Todd Eckard gets an A+, and I like the entire Koons dealership team! When the day comes and I want a new car, chances are, it's going to be another Toyota, from Koons! :) More

by russell.w.appler
Recommend Dealer
Yes
Apr 17, 2026

Koons Westminster Toyota responded

Thank you! We hope to be of service to you again!

March 24, 2026

Dealership Rating
Employee Rating

Service was easy in and easy out. Everyone was friendly and explained issues with me clearly. More

by filmingmad
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Recommend Dealer
Yes
Mar 27, 2026

Koons Westminster Toyota responded

Hi, thanks so much for rating us so high! Be safe on the road!

March 23, 2026

Dealership Rating
Employee Rating

Excellent service as usual I appreciate the concierge pick up and drop off surface immensely Thank you More

by sumaryetta
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Mar 26, 2026

Koons Westminster Toyota responded

Thank you! We hope to be of service to you again!

March 20, 2026

Dealership Rating
Employee Rating

A a a a a a a a a a a a a Awesome service. More

by kress.tom
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Recommend Dealer
Yes
Mar 23, 2026

Koons Westminster Toyota responded

Thanks for the great rating! We are always happy to help!

1

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