Bruce Blais at Audi Plano

Rich was amazingly friendly and I clicked with him immediately and felt comfortable working with him. I truly felt like he cared about what I wnated and listened and defienitly had my best interest at hand. Mitch, the sales manager was fantastic and very sweet. They were both awesome to work with and I also everyone at the dealership was friendly everytime I went there. I also enjoyed my quick encounter with Greg who helped me with teh approval. He seemed very inderstanding and very ready to make sure everything was good with the loan. The car is so amazing and I am loving it more everyday!!!! I will recommend this dealership to EVERY PERSON I can! I have already! I love the car and Boardwalk Audi Plano is where I will continue to do business. Thank you again!!!

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The service advisors are very pleasant and the lounge area is nice and relaxing. They offer beverages and snacks as well. The work is quality work.

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The main reason for the positive rating was our salesman Ricky Reed. He greeted us outside as we were looking and was very helpful in explaining the features of the vehicle and the differences from one to the next. He was very personable and not pushy. We came back a week later to purchase and asked for him. He also was good at following up with us after the purchase.

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Sales support was very good. Very informative and helped seal the deal. In addition, the response to inquiry was quick and informative. Time spent, before and after purchase, to explain the vehicle and options was excellent.

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I walked into this dealership knowing very little about Audi’s and left a proud owner of a 2013 Q5!! I couldn’t be happier with my purchase. From the moment I walked in, I was immediately taken care of. Craig (Turbo) had such a warm calming approach that anyone could get along with. He quickly pointed me in the right direction with the type of car I wanted to purchase. The GM, Corstiaan, was very friendly and made me feel as if I was in the best of care! Jose was great with the car facts and really took his time so I clearly understood each detail of my purchase. Bruce was very helpful in getting my paperwork together and making sure I was purchasing the correct care packages for my car for the next few years! All in all, wonderful dealership! I would recommend Boardwalk Audi over MANY dealerships and you can really tell that customer service still exists in the dealership world!

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I flew in from Charlotte, NC to purchase a 2007 Mercedes SL550 for my wife. These folks treated me like a diamond from the pickup at the airport. To the delivery of my wifes car. Also the followed up after the sale to ensure we we happy. I would definitely purchase another car from Boardwak Audi. Thank You

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A wonderful buying experience!! The people with whom I had the pleasure of working during my recent car buying experience were all very pleasant and professional. Patient with me as I considered the lease vs. purchase option. From the first moment I was greeted on the lot to when I drove away - I could not have been happier with my experience!!

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My husband and I have owned both Mercedes and Lexus vehicles in the past and have dealt with many dealerships. Boardwalk Audi is probably my favorite dealership of all. We found Ricky Reed to be one of the best salesman we have ever had. He was exremely professional, friendly, knowledgeable, no pressure, and went above and beyond to help ensure that we had a fantastic experience. We will definately refer our friends and family to Ricky and Boardwalk Audi. First class dealership!!! Love love love my new Q5!!!! Thank you Ricky & Jeff!

Karen S

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I took in my 2002 A4 for service and after determining the bill for the repairs, decided to trade it in to buy a used car or lease a new car. Ended up talking to both Mitch and Craig when arriving. Craig went through the process of leasing a car and did his absolute best to give me the best price available. He worked through several different car possibilities and down payment options. Craig and Mitch were great in finding everything they could to make sure I stayed within my budget and still get the great car I wanted. The same goes for Bruce when finalizing the deal. I highly recommend Boardwalk Audi and that is after buying my previous Audi at a different Audi dealership in the metroplex. I will be coming back to Craig and Boardwalk Audi when I need to get my wife a new car and when I want to trade up.

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Sales team (Avery and Mitch)were very helpful in explaining the features of the cars, and providing thorough demonstration drives. Worked hard to find colors and options desired, negotiated in good faith for a fair price, leveraged all incentives to close the deal. Finance (Bruce) extended the positive experience by providing attractive financing, and negotiating on other added options to close the transaction. Provided demonstration car to use while waiting for delivery.

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