1 Lifetime Reviews

Don Miller Subaru East

5339 Wayne Terrace
Madison, WI 53718

(608) 258-3600

Bruce Schwartz

Sales Representative at Don Miller Subaru East

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10/27/2012 Bruce received a new review from kjkreiger

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1 Reviews of Bruce Schwartz

"We dealt with Don Miller downtown and on the West Side in..."

kjkreiger

10/27/2012 01:32 PM

Reason For Visit: Sales (New)

I Recommend This Service Center: Yes

Employee(s) Dealt With:

TJ in Service and Michael Christiano

Jim Casey

TJ in Service and Michael Christiano

Bruce Schwartz

  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8
My Review Of Don Miller Subaru East:

We dealt with Don Miller downtown and on the West Side in the past, and I was never disappointed with sales OR service. Our latest experience at East bears this out as well. We bought a new car even though we were trying to go another year with our old one! After spending 8 hours between sales and service, having some value-added tweaks done at our own request, I feel like these guys are there to make the car buying and service experiences as seamless as possible. It was surreal for a few days - we had trouble absorbing all of what transpired. They were universally patient and forthcoming with advice and answers to questions. There were even unexpected happy surprises along the way. Subaru is the best car on the road, and buying one at East is the best experience possible. Simple beginning service was done efficiently. Our portable satellite radio was installed with the wiring under the console so it would be out of sight and not in the way at no additional charge. Jim spent a lot of time with us, showing us the new features of the 2013 Outback, some of which we were not aware of, since we were hoping to buy or lease a 2012 model and had researched only that vintage. Overall, no complaints. I look forward to my next visit to Don Miller. These are real people, not fake sales guys who paste on a happy face over their usual cynical ones. They really believe in the cars that they are selling and servicing, and it shows.

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Don Miller Subaru East Directions

Don Miller Subaru East

Overall
4.7
24-Month Rating based on 12 reviews (33 Lifetime Reviews)

Manufacturers: Service Center, Subaru

Address: 5339 Wayne Terrace
Madison, WI 53718

Phone: (608) 258-3600

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